How to connect Intercom + Slack + PartnerStack
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With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Intercom, Slack, and PartnerStack. And don’t forget that you can add more apps and actions to create complex workflows.
Lead Added Email
Triggers when a Lead enters an email address.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Lead
Triggers when a new Lead is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Which Tag?
If left blank, we'll trigger on every tag.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.EmailRequired
Event NameRequired
The name of the event that occurred. This is presented to your App’s admins when filtering and creating segments. For example,
updated-plan
.Metadata
Limited to max 5 key/value pairs.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.CompanyRequired
Select a company to tag. You can also select Custom Value from the dropdown to search for a company by the
Company ID
.Tag NameRequired
You can also select Custom Value from the dropdown and add a tag name. If a tag with a matching name doesn't exist, a new one will be created automatically.
Untag?
If
Yes
is selected, the tag will be removed from the Company.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Specify the user you would like to tag or untag.
Tag NameRequired
You can also select Custom Value from the dropdown and add a tag name. If a tag with a matching name doesn't exist, a new one will be created automatically.
Untag?
If
Yes
is selected, the tag will be removed from the User.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Lead ID
The "ID" value from a previous search step. If no ID is provided, a new Lead will be created. (Note: this is different from the "user_id" value).
Full Name
Email
The email you want to assign to the lead.
Phone Number
The phone number you want to assign the lead.
Unsubscribed From Emails
Created At
If you want the current datetime to be used, try entering "now".
IP Address
An ip address (e.g. “1.2.3.4”) representing the last ip address the user visited your application from. (Used for updating location_data).
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Field names must not contain Periods (‘.’) or Dollar (‘$’) characters. .
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Created At
If you want the current datetime to be used, try entering "now".
User ID
A unique string identifier for the user.
Full Name
IP Address
An ip address (e.g. “1.2.3.4”) representing the last ip address the user visited your application from. (Used for updating location_data).
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Search ModeRequired
Which value would you like to search by? You can use the company
Name
orCompany ID
(which returns the most recent result).Search ValueRequired
Put your desired search value here. (e.g. If it's the company name, make sure the Search Mode is set to name)..
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch ModeRequired
Which value would you like to search by? You can use an
Email
,ID
, orUser ID
(which returns the most recent result).Search ValueRequired
Put your desired search value here. (e.g. If it's an email, make sure the Search Mode is set to email).
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch ModeRequired
Which value would you like to search by? You can use the company
Name
orCompany ID
(which returns the most recent result).Search ValueRequired
Put your desired search value here. (e.g. If it's the company name, make sure the Search Mode is set to name)..
Company NameRequired
Monthly Revenue
How much revenue the company generates for your business each month.
Plan
The name of the plan you have associated with the company.
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Field names must not contain Periods (‘.’) or Dollar (‘$’) characters.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundTrigger for Bot Messages?
If
no
, only messages sent by users will trigger the Zap. Ifyes
, messages sent by users and slackbots will trigger the Zap.Warning: Slackbots don't have profiles. If
yes
, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel. Note: This trigger only supports attachment information for messages generated by bots. If you need to retrieve attachment information from non-bots, see this help document.
Trigger for Bot Messages?
If
no
, only messages sent by users will trigger the Zap. Ifyes
, messages sent by users and slackbots will trigger the Zap.Warning: Slackbots don't have profiles. If
yes
, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Channel
Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
User Name
Trigger on files created by a single user.
Shared
Trigger when files are shared with you. Please note that this will trigger on created files as well.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
Trigger for Bot Messages?
If
no
, only messages sent by users will trigger the Zap. Ifyes
, messages sent by users and slackbots will trigger the Zap.Warning: Slackbots don't have profiles. If
yes
, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Reaction
Only triggers when this reaction is added to a message. Use the dropdown to select one of your team's custom emoji or select
Use a Custom Value
and enter the name of a standard emoji. Use this cheat sheet for reference and be sure not to include the colons. Note that you cannot use an emoji's alias in this field.Channel
Only triggers on reactions added on messages in this public channel. Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
User
Only triggers on reactions added by this user.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New User
Triggers when a new Slack user is created / first joins your org.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.ChannelRequired
UsersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Send Multi Message
Toggle to send to multiple users.
Message TextRequired
Specify text of the message to send. Check out the formatting help doc for advanced options.
Send as a bot?
If you choose
no
, this message will appear to come from you. Direct messages are always sent by bots.Bot Name
Specify the bot name which appears as a bold username above the message inside Slack. Defaults to
Zapier
. When usingSchedule At
, this field will be ignored by slack.Bot Icon
Either an image url or an emoji available to your team (surrounded by
:
). For example,https://site.com/icon_256.png
or:robot_face:
. When usingSchedule At
, this field will be ignored by slack.Include a link to this Zap?
If you choose
yes
, a link to this Zap will be added to the end of the message, making it easy for you and your team to edit the Zap with one click.Attach Image by URL
If specified, this will upload the given image URL to Slack and attach it to the message separately.
Auto-Expand Links?
Should Slack try to automatically expand links in this message? For example: turn a YouTube link into a playable widget.
Link Usernames and Channel Names?
If
no
, any usernames and channels mentioned won't be linked (or mentioned). Also affects@channel
and@group
. Unfortunately,@here
notifications cannot be sent by Zapier.Schedule At
Schedule the message to be posted later. Cannot be more than 120 days in the future. If you do schedule a message, rather than post it immediately, this Zap step will not return a
ts
orpermalink
field. This option does not supportBot Name
andBot Icon
customization and will default to Zapier as bot name and icon.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
Message TextRequired
Specify text of the message to send. Check out the formatting help doc for advanced options.
Send as a bot?
If you choose
no
, this message will appear to come from you. Direct messages are always sent by bots.Bot Name
Specify the bot name which appears as a bold username above the message inside Slack. Defaults to
Zapier
. When usingSchedule At
, this field will be ignored by slack.Bot Icon
Either an image url or an emoji available to your team (surrounded by
:
). For example,https://site.com/icon_256.png
or:robot_face:
. When usingSchedule At
, this field will be ignored by slack.Include a link to this Zap?
If you choose
yes
, a link to this Zap will be added to the end of the message, making it easy for you and your team to edit the Zap with one click.Attach Image by URL
If specified, this will upload the given image URL to Slack and attach it to the message separately.
Auto-Expand Links?
Should Slack try to automatically expand links in this message? For example: turn a YouTube link into a playable widget.
Link Usernames and Channel Names?
If
no
, any usernames and channels mentioned won't be linked (or mentioned). Also affects@channel
and@group
. Unfortunately,@here
notifications cannot be sent by Zapier.Schedule At
Schedule the message to be posted later. Cannot be more than 120 days in the future. If you do schedule a message, rather than post it immediately, this Zap step will not return a
ts
orpermalink
field. This option does not supportBot Name
andBot Icon
customization and will default to Zapier as bot name and icon.File
Include a file to send along with your message. NOTE: Bot names/icons cannot be customized when sending a File.
Thread
If you want this to be part of a thread, you'll need the timestamp (Ts) of the parent message. For example:
1345232312616.1231232
.If you get the message from a trigger, select "use a custom value" from the dropdown and connect accordingly by selecting the Ts field.
Otherwise, add a search step and fetch the message you want.
Broadcast To Channel?
If true, posts in the thread and channel. See here for more info. Ignored unless the message is part of a thread.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Fields left blank will be ignored.
Last Name
Fields left blank will be ignored.
Title
Fields left blank will be ignored.
Email
Changing a user's email address will send an email to both the old and new addresses, and also post a slackbot to the user informing them of the change.
User
Update selected values on this user's profile. This argument may only be specified by team admins on paid teams. Defaults to your status, when blank.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Raw Request User Info
Note: Zapier's Slack app supports a limited set of OAuth scopes/permissions, thus many of Slack's API endpoints aren't currently feasible.
Api Docs Info
API docs for Slack are located here https://api.slack.com/methods
HTTP MethodRequired
URLRequired
Requests can only be made to domains associated by this application.
Query String Parameters
These params will be URL-encoded and appended to the URL when making the request.
Headers
Authentication headers are included automatically
Additional Request Headers
Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
Body
Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example,
{"foo": "bar"}
is perfectly valid.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
Search is case-insensitive
Return Raw Results?
For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
ActionThis is an event a Zap performs.SearchFind existing data in your appFull NameRequired
We search the normalized name, so don't worry about accents
Return Raw Results?
For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
ActionThis is an event a Zap performs.SearchFind existing data in your appEvent
Application event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Deal event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Message event being subscribed to.
*Note: Only works for messages sent after zap was turned on.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Partnership event being subscribed to.
*Note: Partnership Account Claimed event is only sent if a Partner has not already claimed their account.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Transaction event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Partner KeyRequired
The unique key of the partner who owns this deal. (e.g. 'gstest').
Deal KeyRequired
Unique key to reference this Deal (e.g. deal_1234).
Account NameRequired
Contact First NameRequired
First name of the account's contact.
Contact Last NameRequired
Last name of the account's contact.
AmountRequired
Deal amount in cents.
Close DateRequired
Expected close date of deal.
StageRequired
Current stage of this deal. Must appear in Deals Stage list found in Group Settings.
Meta
Additional information about the Deal e.g. position: CEO, company_size: 100. *Note: Field must be present in Groups > Deal Registration.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Group
(e.g. Top Earners) The name of the group that you want this partner to be placed into. Case Sensitive. If left empty the Partner will be added to the Default Group.
EmailRequired
First Name
Last Name
Partner Key
(e.g. jsmith). The partner_key that you want to assign to this partner, note that this must be unique from any other partner_key in your program. If left empty, partner_key will be generated automatically.
Metadata
An internal reference that you wish to apply to this partnership for tracking purposes. e.g. ref: landing_page.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Partner KeyRequired
The key of the partner who referred this customer. This partner key is often (but not always) found at the end of a referral link (example: Evernote.grsm.io/PartnerKeyHere).
EmailRequired
Customer KeyRequired
Unique Identifier for you customer. If you do not have an internal reference for the customer it is recommended you use the customer's email address as their customer_key. *Note: Multiple customers with the same key are not allowed and will throw an error.
Name
Phone Number
Website
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Partner Key
The unique key of the partner who owns this deal. (e.g. 'gstest').
Deal KeyRequired
Unique key to reference this Deal (e.g. deal_1234).
Account Name
Contact First Name
First name of the account's contact.
Contact Last Name
Last name of the account's contact.
Amount
Deal amount in cents.
Close Date
Expected close date of deal.
Stage
Current stage of this deal. Must appear in Deals Stage list found in Group Settings.
Meta
Additional information about the Deal e.g. position: CEO, company_size: 100. *Note: Field must be present in Groups > Deal Registration.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Partner Key/EmailRequired
Current partner key/email of the partner.
Group Slug
Group name Lowercase, No-Caps (eg. name: "Top Sellers", slug: "topsellers").
Partner Key
New Partner Key to be assigned to Partner.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appCustomer KeyRequired
Unique Identifier for you customer. If you do not have an internal reference for the customer it is recommended you use the customer's email address as their customer_key. *Note: Multiple customers with the same key are not allowed and will throw an error.
Partner KeyRequired
The key of the partner who referred this customer. This partner key is often (but not always) found at the end of a referral link (example: Evernote.grsm.io/PartnerKeyHere).
EmailRequired
Name
Phone Number
Website
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundPartner Key/EmailRequired
Enter the partner key or their email.
Group
(e.g. Top Earners) The name of the group that you want this partner to be placed into. Case Sensitive. If left empty the Partner will be added to the Default Group.
EmailRequired
First Name
Last Name
Partner Key
(e.g. jsmith). The partner_key that you want to assign to this partner, note that this must be unique from any other partner_key in your program. If left empty, partner_key will be generated automatically.
Metadata
An internal reference that you wish to apply to this partnership for tracking purposes. e.g. ref: landing_page.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Lead Converted to User
Triggers when a lead converts to a user.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Which Tag?
If left blank, we'll trigger on every tag.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Conversation
Triggers when a new conversation is created by a user in Intercom.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Company
Triggers when a new Company is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Which Tag?
If left blank, we'll trigger on every tag.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.EmailRequired
The email address of the user you wish to add a note to.
Note TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.From EmailRequired
Message BodyRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.LeadRequired
Specify the lead you would like to tag or untag.
Tag NameRequired
Attach a tag to a specific lead.
Untag?
If
Yes
is selected, the tag will be removed from the Lead.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.CompanyRequired
Monthly Revenue
How much revenue the company generates for your business each month.
Plan
The name of the plan you have associated with the company.
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Field names must not contain Periods (‘.’) or Dollar (‘$’) characters.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Lookup EmailRequired
We will use this email and the User ID below, if provided, to look up the user in Intercom.io and update information from the fields below. If both email and User ID are provided, both must match an existing record for it to be found. If the user does not exist yet, we will create the user.
Full Name
User ID
A unique string identifier for the user. If provided, used as part of the search for existing users. If the User ID does not match the existing record with the email address specified above, a new user record will be created.
Company
Associates the user with a company in Intercom.
Unsubscribed From Emails
Phone Number
The phone number of the user.
Created At
If you want the current datetime to be used, try entering "now".
IP Address
An ip address (e.g. “1.2.3.4”) representing the last ip address the user visited your application from. (Used for updating location_data).
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Field names must not contain Periods (‘.’) or Dollar (‘$’) characters.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Api Docs Info
API docs for Intercom are located here https://developers.intercom.com/reference
HTTP MethodRequired
URLRequired
Requests can only be made to domains associated by this application.
Query String Parameters
These params will be URL-encoded and appended to the URL when making the request.
Headers
Authentication headers are included automatically
Additional Request Headers
Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
Body
Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example,
{"foo": "bar"}
is perfectly valid.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Search ModeRequired
Which value would you like to search by? You can use an
ID
,Email
, orUser ID
(which returns the most recent result).Search ValueRequired
Put your desired search value here. (e.g. If it's an email, make sure the Search Mode is set to email).
ActionThis is an event a Zap performs.SearchFind existing data in your appCompany NameRequired
Enter the name of the company you're trying to find.
Monthly Revenue
How much revenue the company generates for your business each month.
Plan
The name of the plan you have associated with the company.
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Field names must not contain Periods (‘.’) or Dollar (‘$’) characters.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundSearch ModeRequired
Which value would you like to search by? You can use an
ID
,Email
, orUser ID
(which returns the most recent result).Search ValueRequired
Put your desired search value here. (e.g. If it's an email, make sure the Search Mode is set to email).
Lead ID
The "ID" value from a previous search step. If no ID is provided, a new Lead will be created. (Note: this is different from the "user_id" value).
Full Name
Email
The email you want to assign to the lead.
Phone Number
The phone number you want to assign the lead.
Unsubscribed From Emails
Created At
If you want the current datetime to be used, try entering "now".
IP Address
An ip address (e.g. “1.2.3.4”) representing the last ip address the user visited your application from. (Used for updating location_data).
Custom Attributes
Key/value pairs containing any other data about the user you want Intercom to store.
Field names must not contain Periods (‘.’) or Dollar (‘$’) characters. .
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNew Channel
Triggers whenever a new #channel is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Include Alias
Choose yes to trigger when someone creates a new name for an existing emoji.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.User Name
Linked mentions of this user will trigger the zap. Make sure to specify a value for one or both of username or a highlight word. Specifying both a username and a highlight word means that both the linked username and word need to be included in a message to trigger the zap.
Highlight Word
Mentions of this word will trigger the zap. Case insensitive. Make sure to specify a value for one or both of username or a highlight word. Specifying both a username and a highlight word means that both the linked username and word need to be included in a message to trigger the zap.
Trigger for Bot Messages?
If
no
, only messages sent by users will trigger the Zap. Ifyes
, messages sent by users and slackbots will trigger the Zap.Warning: Slackbots don't have profiles. If
yes
, don't depend on user profile information being present. Also, avoid Zap loops where Zaps trigger and post slackbot messages to the same channel!
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Saved Message
Triggers when you save a message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.TextRequired
The actual reminder text that should be sent to yourself or a user. To include URLs, Slack uses this syntax.
Remind when?Required
Slack parses natural language like "in 15 minutes" or "every Thursday". Times are relative to when the Zap actually runs.
Remind who?
Pick a user to remind. If you pick no one, you will be reminded.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
Only channels you are a member of will appear in this list. If you can't find your channel, click the Load More button or switch to the Custom tab and enter the channel's ID. Once live, the trigger will work even if you are not a member of the channel.
Message TextRequired
Specify text of the message to send. Check out the formatting help doc for advanced options.
Send as a bot?
If you choose
no
, this message will appear to come from you. Direct messages are always sent by bots.Bot Name
Specify the bot name which appears as a bold username above the message inside Slack. Defaults to
Zapier
. When usingSchedule At
, this field will be ignored by slack.Bot Icon
Either an image url or an emoji available to your team (surrounded by
:
). For example,https://site.com/icon_256.png
or:robot_face:
. When usingSchedule At
, this field will be ignored by slack.Include a link to this Zap?
If you choose
yes
, a link to this Zap will be added to the end of the message, making it easy for you and your team to edit the Zap with one click.Attach Image by URL
If specified, this will upload the given image URL to Slack and attach it to the message separately.
Auto-Expand Links?
Should Slack try to automatically expand links in this message? For example: turn a YouTube link into a playable widget.
Link Usernames and Channel Names?
If
no
, any usernames and channels mentioned won't be linked (or mentioned). Also affects@channel
and@group
. Unfortunately,@here
notifications cannot be sent by Zapier.Schedule At
Schedule the message to be posted later. Cannot be more than 120 days in the future. If you do schedule a message, rather than post it immediately, this Zap step will not return a
ts
orpermalink
field. This option does not supportBot Name
andBot Icon
customization and will default to Zapier as bot name and icon.File
Include a file to send along with your message. NOTE: Bot names/icons cannot be customized when sending a File.
Thread
If you want this to be part of a thread, you'll need the timestamp (Ts) of the parent message. For example:
1345232312616.1231232
.If you get the message from a trigger, select "use a custom value" from the dropdown and connect accordingly by selecting the Ts field.
Otherwise, add a search step and fetch the message you want.
Broadcast To Channel?
If true, posts in the thread and channel. See here for more info. Ignored unless the message is part of a thread.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Channel NameRequired
Name for the channel to be created. Channel names are normalized by converting to lowercase, replacing any non-allowed characters with hyphens or underscore, and truncating to 80 characters.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ChannelRequired
TopicRequired
Slack will auto-link @names and #channels where applicable.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Status Text
Leave empty to clear.
Status Emoji
Use any emoji that's available in your Slack team, with leading and trailing
:
.If emoji is blank when text isn't,
:speech_balloon:
is used by default. If both text and emoji are empty, your status will be cleared.Expiration Time
Provide a specific date & time for this status to expire. Statuses will not expire by default.
You can also specify a duration for this status by entering in a value like
in 60 minutes
, for example. Check out other ways you can use this field here.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Search QueryRequired
Search query to use for finding matching messages. See the Slack Search Documentation for more information on constructing a query.
Sort By
Sort messages by their match strength or by their date. Default is score.
Sort Direction
Sort matching messages in ascending or descending order. Default is descending.
ActionThis is an event a Zap performs.SearchFind existing data in your appIDRequired
Search is case-insensitive
Return Raw Results?
For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
ActionThis is an event a Zap performs.SearchFind existing data in your appUsernameRequired
The leading
@
is optionalReturn Raw Results?
For most responses, we prettify the result we get from Slack. If we're missing a field you're expecting, set this to true
ActionThis is an event a Zap performs.SearchFind existing data in your appEvent
The Customer Event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Lead event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Offer event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Event
The Reward event being subscribed to.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Partner Key
The Partner's partner_key. Will apply Action to Partner.
- Select if the partner completed the action.
Customer Key
The Customer that took the Action.
- Select if customer completed the action
- If both customer_key and partner_key are present, the action will be performed by the customer.
NameRequired
The name of the action in the form noun_verb. If the action is a Rewardable Event name must match the value set up with Customer Success. "e.g. post_created displays as 'Customer/Partner created (value) post(s)' in dashboard".
If the partner_key is supplied the action will be marked as being completed by the partner. If customer_key is supplied the action will be marked as being completed by the customer (even if partner_key is supplied).
Actions Completed
Optional counter of the number of Actions completed. (Default: 1).
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Partner KeyRequired
The unique key of the partner who owns this deal. (e.g. 'gstest').
EmailRequired
The lead's email address.
First NameRequired
First name of the Lead.
Last NameRequired
Last name of the Lead.
CompanyRequired
The name of company that this lead works at (e.g. PartnerStack).
StatusRequired
The status of this lead, on create can either be 'new' or 'qualified'.
Meta
Additional information about the Deal e.g. position: CEO, company_size: 100. *Note: Field must be present in Groups > Deal Registration.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer KeyRequired
(e.g. cus_a80cb515fe) A unique identifier used to reference the customer.
AmountRequired
The amount of the transaction in Cents. e.g. Enter 2000 for $20.00.
Currency
(e.g. USD) Must be the ISO 3 character code. *Note: If no currency supplied, currency will be marked as USD.
Transaction Key
(e.g. tran_a80cb515fe) A unique identifier used to reference the Transaction. *Note: Multiple transactions with the same key are not allowed and will throw an error.
Product Key
"e.g pro_plan". Name of product being purchased. Optional key to identify product purchased or to match a product specific reward. (Must match the product_key set up by your Customer Success Manager (CSM)).
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer KeyRequired
The unique identifier for this customer.
Customer Key
New unique Identifier for customer.
Partner Key
The partner key of the partner who referred this customer.
Customer Name
Customer Email
External Provider Key
A key generated by your payment processor or 3rd party tool (example: Stripe Customer ID "cus_321bl5lvh324").
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.KeyRequired
Unique Identifier for Lead.
Email
The lead's email address.
First Name
First name of the Lead.
Last Name
Last name of the Lead.
Company
The name of company that this lead works at (e.g. PartnerStack).
Status
The status of this lead, on create can either be 'new' or 'qualified'.
Meta
Additional information about the Deal e.g. position: CEO, company_size: 100. *Note: Field must be present in Groups > Deal Registration.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer Key/EmailRequired
Enter the customer key or their email.
ActionThis is an event a Zap performs.SearchFind existing data in your appPartner Key/EmailRequired
Enter the partner key or their email.
ActionThis is an event a Zap performs.SearchFind existing data in your appEmailRequired
The lead's email address.
Partner KeyRequired
The unique key of the partner who owns this deal. (e.g. 'gstest').
First NameRequired
First name of the Lead.
Last NameRequired
Last name of the Lead.
CompanyRequired
The name of company that this lead works at (e.g. PartnerStack).
StatusRequired
The status of this lead, on create can either be 'new' or 'qualified'.
Meta
Additional information about the Deal e.g. position: CEO, company_size: 100. *Note: Field must be present in Groups > Deal Registration.
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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How Intercom + Slack + PartnerStack Integrations Work
- Step 1: Authenticate Intercom, Slack, and PartnerStack.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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