HelpDesk + Twilio + Webhooks by Zapier Integrations
How to connect HelpDesk + Twilio + Webhooks by Zapier
Zapier lets you send info between HelpDesk and Twilio and Webhooks by Zapier automatically—no code required. With 7,000+ supported apps, the possibilities are endless.
- Free forever for core features
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Do even more with HelpDesk + Twilio + Webhooks by Zapier
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with HelpDesk, Twilio, and Webhooks by Zapier. And don’t forget that you can add more apps and actions to create complex workflows.
New Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try ItTicket Priority Changed
Triggers when ticket changes priority.
Try ItTicket Tags Changed
Triggers when tags are changed in a ticket.
Try It
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
Try ItRequester emailRequired
Requester name
Ticket subjectRequired
Message textRequired
Requester author
Ticket priority
Assigned team
Private message
Tags
People in the loop
Ticket followers (agents)
Upload transaction ID
Join millions worldwide who automate their work using Zapier
How HelpDesk + Twilio + Webhooks by Zapier Integrations Work
- Step 1: Authenticate HelpDesk, Twilio, and Webhooks by Zapier.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
