Help Scout + Shopify + Slack Integrations
How to connect Help Scout + Shopify + Slack
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Do even more with Help Scout + Shopify + Slack
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Help Scout, Shopify, and Slack. And don’t forget that you can add more apps and actions to create complex workflows.
Conversation AssignedTriggers when a conversation is assigned to agent.Trigger- Conversation CreatedTriggers when a new conversation is created.Trigger
- New CustomerTriggers when a new customer is added.Trigger
- Tags UpdatedTriggers when conversation tags are updated.Trigger
- Add NoteAdds a note to existing conversation.Action
- Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.Action
- Create CustomerCreates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).Action
- Send ReplyReplies to a conversation. Please note that this will send actual email to the customer unlessAction
- Help Scout
Updates a customer's properties.
Scheduled
Action
- Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
- Help Scout
Finds customer by email.
Scheduled
Action
- Help Scout
Find mailbox by name.
Scheduled
Action
- Help Scout
Finds user by email.
Scheduled
Action
- Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
- Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
- Help Scout
Find or Create Conversation
Scheduled
Action
- Help Scout
Find or Create Customer
Scheduled
Action
- Shopify
Triggers when a new entry is added to a blog in your Shopify store.
Scheduled
Trigger
- Shopify
Triggers when a new customer is added to your Shopify account.
Scheduled
Trigger
- Shopify
Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
Scheduled
Trigger
- Shopify
Triggers whenever a order is "cancelled" (with line item support).
Scheduled
Trigger
- Shopify
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Scheduled
Trigger
- Shopify
Triggers when a new purchase is made (only open orders) (with line item support).
Scheduled
Trigger
- Shopify
Triggers when a new purchase is made (of any order status).
Scheduled
Trigger
- Shopify
Triggers when a new product is added to your Shopify store.
Scheduled
Trigger
- Shopify
Triggers when a customer's information is updated.
Instant
Trigger
- Shopify
Triggers when an order is updated (with line item support).
Scheduled
Trigger
- Shopify
Creates a new blog post.
Scheduled
Action
- Shopify
Creates a new customer.
Scheduled
Action
- Shopify
Updates the quantity of an existing product variant.
Scheduled
Action
- Shopify
Creates a new order (with line item support).
Scheduled
Action
- Shopify
Creates a new product.
Scheduled
Action
- Shopify
Creates a new product variant.
Scheduled
Action
- Shopify
Updates an existing customer. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product variant. Replaces only data that is set.
Scheduled
Action
- Shopify
Finds a customer by name or email.
Scheduled
Action
- Shopify
Finds a product by a title search.
Scheduled
Action
- Shopify
Finds a product variant by a title search.
Scheduled
Action
- Shopify
Finds or creates a specific customer.
Scheduled
Action
- Shopify
Finds or creates a specific product by title v2.
Scheduled
Action
- Shopify
Finds or creates a specific product variant by title.
Scheduled
Action
- Slack
Triggers when a new message is posted to any public channel.
Instant
Trigger
- Slack
Triggers whenever a new #channel is created.
Instant
Trigger
- Slack
Triggers when a new message is posted to a specific #channel you choose.
Instant
Trigger
- Slack
Triggers when a custom emoji has been added to a team.
Instant
Trigger
- Slack
Triggers when a new file is uploaded to your workspace.
Instant
Trigger
- Slack
Triggers when a username or highlight word is mentioned in a public #channel.
Instant
Trigger
- Slack
Triggers when a new message is posted to a specific #private-channel or multi-dm.
Instant
Trigger
- Slack
Triggers when you click the "Push to Zapier" button from a message in Slack.
Instant
Trigger
- Slack
Triggers when a reaction (aka reactji) is added to a message in a public #channel.
Instant
Trigger
- Slack
Triggers when you save a message.
Instant
Trigger
- Slack
Triggers when a new Slack user is created / first joins your org.
Instant
Trigger
- Slack
Adds a reminder for yourself or a teammate, just like the
Scheduled
Action
- Slack
Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.
Scheduled
Action
- Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
Scheduled
Action
- Slack
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
Scheduled
Action
- Slack
Creates a new channel.
Scheduled
Action
- Slack
Post a new message to a private channel you choose. Can also schedule a message for later.
Scheduled
Action
- Slack
Sets the topic on a selected channel.
Scheduled
Action
- Slack
Update basic profile fields such as name or title
Scheduled
Action
- Slack
Sets your Slack status to the given text and emoji.
Scheduled
Action
- Slack
Finds a Slack message using the Slack Search feature.
Scheduled
Action
- Slack
Finds a user by matching against their email instead of their username.
Scheduled
Action
- Slack
Finds a user by their ID.
Scheduled
Action
- Slack
Finds a user by matching against their real name instead of their username.
Scheduled
Action
- Slack
Finds a user by their username.
Scheduled
Action
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How Help Scout + Shopify + Slack Integrations Work
- Step 1: Authenticate Help Scout, Shopify, and Slack.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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