Dropbox + Evernote + Zendesk Integrations

How to connect Dropbox + Evernote + Zendesk

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Do even more with Dropbox + Evernote + Zendesk

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Dropbox, Evernote, and Zendesk. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?

- FolderRequired
  Check a specific folder for new folders. Keep clicking to go inside folders. Please note: new folders added to folders inside the folder you choose here will NOT trigger this Zap.
Trigger
Scheduled
Try It
- FolderRequired
  Parent folder, like /TextFiles/ or /Documents/Taxes/.
- Folder NameRequired
Action
Write
- FileRequired
  File you would like to move. Please use the Search powered field to find the file. Otherwise advanced users may type in full path name using Custom Value such as /Folder1/Folder2/File Name.pdf
- New LocationRequired
  Where to move the file.
Action
Write
- FolderRequired
  Where to find the file that will be updated, or where to create the new file.
- File NameRequired
  Specify the name of the file. ".txt" will always be appended as the file extension.
- File ContentRequired
  Plain text content to append to the text file.
Action
Write
- PathRequired
  The path to be shared by the shared link, e.g. /Documents/Taxes or /Documents/Taxes/notes.txt.
- Requested Visibility
  The access permission that can be requested by the caller for the shared link. Note that the final resolved visibility of the shared link takes into account other aspects, such as team and shared folder settings.
- Link Password
  If Requested Visibility is Password this is needed to specify the password to access the link.
- Expires At
  Expiration time of the shared link. By default the link won't expire.
Action
Write

- FolderRequired
  The folder to search in, like /TextFiles/ or /Documents/Taxes/. Keep clicking to go inside folders.
- Folder NameRequired
- Include Deleted Folders?
Action
Search
- FolderRequired
  The folder to search in, like /TextFiles/ or /Documents/Taxes/. Keep clicking to go inside folders.
- Search TermRequired
- Include file contents?
  Note: File contents greater than 100MB will cause an error. Set this to NO to exclude file contents and avoid errors.
Action
Search

New Notebook
Triggers when a new notebook is added to Evernote.
Trigger
Scheduled
Try It
- TagRequired
- Notebook
  Select the Notebook where your desired Note to trigger on is located
Trigger
Scheduled
Try It
- NotebookRequired
  Which notebook contains the note to append to (or create)?
- TitleRequired
  The title of the note to append to (or create).
- ContentRequired
  The new content to append to the note.
Action
Write
- NameRequired
- Stack
  Provide a parent to "stack" or organize your notebooks.
Action
Write
- TitleRequired
- Notebook
- Tags
  When specified, the note must have all the tags listed.
Action
Search
- TitleRequired
- NotebookRequired
- Tags
  When specified, the note must have all the tags listed.
- ContentRequired
  You can use HTML for formatting.
- Reminder Time
- Reminder Done Time
- Attachment
  Must be a file object from another service or a publicly accessible URL.
- Source Url
  Link to the original source of the note.
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
Try It
- ViewRequired
  You will need to create a descending by ID "view" in Zendesk with no grouping and select it here. Click here to learn more!
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- SubjectRequired
- Assignee
  Note: the assignee must be in the default group (or specific group selected below) else an error will occur.
- Collaborators
- Collaborator Emails
  You can add emails of non-Zendesk users here as Collaborators.
- Group
  Assign this ticket to a group.
- Requester Name
  To set the Requester, you must specify the Requester Name in this field AND the Requestor Email in the next field.
- Requester Email
  To set the Requester, you must specify the Requester Email in this field AND the Requestor Name in the previous field.
- First Comment/Description Format
- First Comment/DescriptionRequired
- Should the first comment be public?
- Tags
  A comma separated list of tags.
- Status
- Type
- Due At
  Only available for tickets with a Type of "task."
- Priority
- Submitter
  If selected, this person will be set as the submitter of the ticket. Defaults to the Requester.
- Ticket form
  If selected, this will set the form to render for this ticket. Note: this is only applicable for Zendesk enterprise accounts.
- Sharing Agreements
- Brand
  Note: Only for Zendesk customers on plans with multi-brand support. More info here
Action
Write
- TicketRequired
  Choose which ticket to update.
- New comment to add to the ticket.
- Should the comment be public?
Action
Write
- OrganizationRequired
  Choose which organization to update. Looked up by ID.
- Name
  Must be unique. Zendesk does not allow duplicate organizations with the same name.
- Details
  In this field you can store any details about the organization. e.g. the address
- Notes
  In this field you can store any notes you have about the organization.
- Tags
  Comma-separated list of tags you want to apply to the new organization.
- Domain Names
  Comma-separated list of domain names to automatically associated with this organization (format: "zapier.com, google.com").
- External Id
  A unique external id, you can use this to associate organizations to an external record.
- Shared Tickets
  Options: "true" or "false". End users in this organization are able to see each others tickets.
- Shared Comments
  Options: "true" or "false". End users in this organization are able to see each others comments on tickets.
Action
Write
- UserRequired
  Choose which user to update. Looked up by ID.
- Name
- Email
  Must be unique. Zendesk does not allow duplicate users with the same email address.
- Details
- Notes
  In this field you can store any notes you have about the user.
- Phone
  Phone number for this user (format: +1 (555) 123-4567).
- Tags
  Comma-separated list of tags you want to apply to the new user.
- Role
  Can be one of the following: "end-user", "agent", or "admin". Defaults to "end-user" if set and not one of those values.
- Organization
  Assign this user to an organization.
- External Id
  A unique external id, you can use this to associate organizations to an external record.
- Verified
  Specify if you know this user is who they say they are?
Action
Write
- QueryRequired
  Write a search string to determine how we'll look up the agent in Zendesk. For more information, visit the Zendesk docs.
Action
Search
- QueryRequired
  Write a search string to determine how we'll look up the organization in Zendesk. For more information, visit the Zendesk docs.
Action
Search
- QueryRequired
  Write a search string to determine how we'll look up the user in Zendesk. For more information, visit the Zendesk docs.
Action
Search
- QueryRequired
  Write a search string to determine how we'll look up the ticket in Zendesk. For more information, visit the Zendesk docs.
- SubjectRequired
- Assignee
  Note: the assignee must be in the default group (or specific group selected below) else an error will occur.
- Collaborators
- Collaborator Emails
  You can add emails of non-Zendesk users here as Collaborators.
- Group
  Assign this ticket to a group.
- Requester Name
  To set the Requester, you must specify the Requester Name in this field AND the Requestor Email in the next field.
- Requester Email
  To set the Requester, you must specify the Requester Email in this field AND the Requestor Name in the previous field.
- First Comment/Description Format
- First Comment/DescriptionRequired
- Should the first comment be public?
- Tags
  A comma separated list of tags.
- Status
- Type
- Due At
  Only available for tickets with a Type of "task."
- Priority
- Submitter
  If selected, this person will be set as the submitter of the ticket. Defaults to the Requester.
- Ticket form
  If selected, this will set the form to render for this ticket. Note: this is only applicable for Zendesk enterprise accounts.
- Sharing Agreements
- Brand
  Note: Only for Zendesk customers on plans with multi-brand support. More info here
Action
Search or write

- FolderRequired
  Check a specific folder for new files. Keep clicking to go inside folders. Please note: new files added to folders inside the folder you choose here will NOT trigger this Zap.
- Include file contents?
  Note: File contents greater than 100MB will cause an error. Set this to NO to exclude file contents and avoid errors.
Trigger
Scheduled
Try It
- FolderRequired
  Where to save the file.
- FileRequired
  Must be a file object from another service (or some URL).
- Overwrite
  Whether we should overwrite this file (if one of the same name exists) or not.
- Specify File Name
  Advanced: By default, we use the same name as the file from the trigger. If you need to change the name, enter a value here. The original file extension will be appended.
- Specify File Extension
  Advanced: If you specify a file name, you can also specify an extension (include the initial ".").
Action
Write
- FolderRequired
  Where to save the new file.
- File NameRequired
  Specify the name of the file. ".txt" will always be appended as the file extension.
- File ContentRequired
  Plain text content to put inside the new text file.
- Overwrite
  Whether we can overwrite this file (if one of the same name exists) or not.
Action
Write
- FileRequired
  File you would like to rename. Please use the Search powered field to find the file. Otherwise advanced users may type in full path name using Custom Value such as /Folder1/Folder2/File Name.pdf
- New NameRequired
  What you'd like to rename the file too (without extension, ie .pdf).
Action
Write
- Api Docs Info
  API docs for Dropbox are located here http://dropbox.github.io/dropbox-sdk-js/Dropbox.html
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write
- FolderRequired
  The folder to search in, like /TextFiles/ or /Documents/Taxes/. Keep clicking to go inside folders.
- File NameRequired
- Include Deleted Files?
- Include file contents?
  Note: File contents greater than 100MB will cause an error. Set this to NO to exclude file contents and avoid errors.
Action
Search
- Notebook
  Choose one if you want to trigger on notes only in a specific notebook.
Trigger
Scheduled
Try It
- Notebook
  Choose one if you want to trigger on notes only in a specific notebook.
Trigger
Scheduled
Try It
- TagsRequired
- NoteRequired
Action
Write
- NotebookRequired
- TitleRequired
- ContentRequired
  You can use HTML for formatting.
- Tags
  A comma separated list of tag names.
- Reminder Time
- Reminder Done Time
- Attachment
  Must be a file object from another service or a publicly accessible URL.
- Source Url
  Link to the original source of the note.
Action
Write
- NameRequired
  Tags in Evernote have certain characters restricted so we will automatically strip out some invalid characters (like commas).
Action
Write
- NameRequired
- Notebook
Action
Search
- NameRequired
  Tags in Evernote have certain characters restricted so we will automatically strip out some invalid characters (like commas).
- Notebook
Action
Search or write
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled
Try It
- TicketRequired
  Choose the ticket to watch for activity (audits). Shows recent tickets.
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- NameRequired
  Must be unique. Zendesk does not allow duplicate organizations with the same name.
- Details
  In this field you can store any details about the organization. e.g. the address
- Notes
  In this field you can store any notes you have about the organization.
- Tags
  Comma-separated list of tags you want to apply to the new organization.
- Domain Names
  Comma-separated list of domain names to automatically associated with this organization (format: "zapier.com, google.com").
- External Id
  A unique external id, you can use this to associate organizations to an external record.
- Shared Tickets
  End users in this organization are able to see each others tickets.
- Shared Comments
  End users in this organization are able to see each others comments on tickets.
Action
Write
- TicketRequired
- CommentRequired
- FileRequired
Action
Write
- TicketRequired
  Choose which ticket to update.
- TagsRequired
  A list of tags to add to the ticket.
Action
Write
- TicketRequired
  Choose which ticket to update.
- Subject
- Assignee
  Note: the assignee must be in the default group (or specific group selected below) else an error will occur.
- Group
  Assign this ticket to a group.
- New Status
- New comment to add to the ticket.
- Should the first comment be public?
- Tags
  A comma separated list of tags.
- Type
- Priority
- Submitter
  If selected, this person will be set as the submitter of the ticket. Defaults to the Requester.
Action
Write
- NameRequired
- EmailRequired
  Must be unique. Zendesk does not allow duplicate users with the same email address.
- Details
- Notes
  In this field you can store any notes you have about the user.
- Phone
  Phone number for this user (format: +1 (555) 123-4567).
- Tags
  Comma-separated list of tags you want to apply to the new user.
- Role
  Can be one of the following: "end-user", "agent", or "admin". Defaults to "end-user" if set and not one of those values.
- Organization
  Assign this user to an organization.
- External Id
  A unique external id, you can use this to associate organizations to an external record.
- Verified
  Specify if you know this user is who they say they are?
Action
Write
- QueryRequired
  Write a search string to determine how we'll look up the group in Zendesk. For more information, visit the Zendesk docs.
Action
Search
- QueryRequired
  Write a search string to determine how we'll look up the ticket in Zendesk. For more information, visit the Zendesk docs.
Action
Search
- QueryRequired
  Write a search string to determine how we'll look up the organization in Zendesk. For more information, visit the Zendesk docs.
- NameRequired
  Must be unique. Zendesk does not allow duplicate organizations with the same name.
- Details
  In this field you can store any details about the organization. e.g. the address
- Notes
  In this field you can store any notes you have about the organization.
- Tags
  Comma-separated list of tags you want to apply to the new organization.
- Domain Names
  Comma-separated list of domain names to automatically associated with this organization (format: "zapier.com, google.com").
- External Id
  A unique external id, you can use this to associate organizations to an external record.
- Shared Tickets
  End users in this organization are able to see each others tickets.
- Shared Comments
  End users in this organization are able to see each others comments on tickets.
Action
Search or write
- QueryRequired
  Write a search string to determine how we'll look up the user in Zendesk. For more information, visit the Zendesk docs.
- NameRequired
- EmailRequired
  Must be unique. Zendesk does not allow duplicate users with the same email address.
- Details
- Notes
  In this field you can store any notes you have about the user.
- Phone
  Phone number for this user (format: +1 (555) 123-4567).
- Tags
  Comma-separated list of tags you want to apply to the new user.
- Role
  Can be one of the following: "end-user", "agent", or "admin". Defaults to "end-user" if set and not one of those values.
- Organization
  Assign this user to an organization.
- External Id
  A unique external id, you can use this to associate organizations to an external record.
- Verified
  Specify if you know this user is who they say they are?
Action
Search or write

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How Dropbox + Evernote + Zendesk Integrations Work

Step 1: Authenticate Dropbox, Evernote, and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Dropbox + Evernote + Zendesk

About Dropbox

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.

Related categories

File Management & Storage

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Google Drive

File Management & Storage, Google

Box

File Management & Storage

OneDrive

File Management & Storage, Microsoft

About Evernote

Evernote is a powerful note taking application that makes it easy to capture ideas, images, contacts, and anything else you need to remember. Bring your life's work together in one digital workspace—available on all major mobile platforms and devices. Using Evernote for work? See Evernote Business.

Learn more

Related categories

Notes

Similar apps

OneNote

Microsoft, Notes

Quip

Documents

Zoho Notebook

Notes, Zoho

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Similar apps

Help Scout

Customer Support

Freshdesk

Customer Support

HappyFox

Customer Support

Get started for free

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Dropbox + Evernote + Zendesk Integrations

How to connect Dropbox + Evernote + Zendesk

Do even more with Dropbox + Evernote + Zendesk

New Folder

Create Folder

FolderRequired

Folder NameRequired

Move File

FileRequired

New LocationRequired

Create or Append to Text File

FolderRequired

File NameRequired

File ContentRequired

Create Shared Link

PathRequired

Requested Visibility

Link Password

Expires At

Find Folder

FolderRequired

Folder NameRequired

Include Deleted Folders?

Find File (Content Search)

FolderRequired

Search TermRequired

Include file contents?

New Notebook

New Tag Added to Note

TagRequired

Notebook

Append to Note

NotebookRequired

TitleRequired

ContentRequired

Create Notebook

NameRequired

Stack

Find a Note

TitleRequired

Notebook

Tags

Find or Create Note

TitleRequired

NotebookRequired

Tags

ContentRequired

Reminder Time

Reminder Done Time

Attachment

Source Url

New Group

Recent Ticket

New Ticket

ViewRequired

New View

Create Ticket

SubjectRequired

Assignee

Collaborators

Collaborator Emails

Group

Requester Name

Requester Email

First Comment/Description Format

First Comment/DescriptionRequired

Should the first comment be public?

Tags

Status

Type

Due At

Priority

Submitter

Ticket form

Sharing Agreements

Brand

Add Comment to Ticket

TicketRequired

New comment to add to the ticket.

Should the comment be public?