Box + RingCentral + Salesforce Integrations
How to connect Box + RingCentral + Salesforce
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Do even more with Box + RingCentral + Salesforce
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Box, RingCentral, and Salesforce. And don’t forget that you can add more apps and actions to create complex workflows.
New Comment
Triggers when someone comments on a file in a folder you own/collaborate on.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTask Assigned to You
Triggered when you are assigned a task.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planFile IDRequired
Access Level
Expiration Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.EmailRequired
FolderRequired
RoleRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IDRequired
QuestionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IDRequired
Box AI PromptRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Group NameRequired
Provisioned
External Sync Identifier
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Folder IDRequired
Recursive
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
Force Delete
Notify User
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Folder
Name of New FolderRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IdRequired
New FolderRequired
Action to Perform
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IdRequired
Message
Due At
Assign To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Folder NameRequired
Parent Folder
ActionThis is an event a Zap performs.SearchFind existing data in your appFolder IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appMarker
ActionThis is an event a Zap performs.SearchFind existing data in your appLimit
Marker
ActionThis is an event a Zap performs.SearchFind existing data in your appLimit
Marker
ActionThis is an event a Zap performs.SearchFind existing data in your app
Call Ended
Triggers when a call has been ended.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Missed Call
Triggers when there is a new missed call.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Voicemail
Triggers when there is a new incoming voicemail.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.First Name
Last Name
Middle Name
Nick Name
Company
Job Title
Email
Email 2
Email 3
Birthday
Web Page
Notes
Home Phone
Home Phone 2
Business Phone
Business Phone 2
Mobile Phone
Business Fax
Company Phone
Assistant Phone
Car Phone
Other Phone
Other Fax
Callback Phone
Home Address Street
Home Address City
Home Address State
Home Address Zip
Home Address Country
Business Address Street
Business Address City
Business Address State
Business Address Zip
Business Address Country
Other Address Street
Other Address City
Other Address State
Other Address Zip
Other Address Country
Dialing Plan
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Allow Join before host
Mute Audio
Turn off camera for participants
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone Number FromRequired
Caller ID
Phone Number ToRequired
Play Prompt
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type
Phone Number FromRequired
Phone Number ToRequired
TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
New Contact
Triggers when a new Contact is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planSalesforce ObjectRequired
Record (Optional)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Outbound Message
Triggers when a new outbound message is received in Salesforce.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Disclaimer
Salesforce ObjectRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planCampaignRequired
ContactRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.CampaignRequired
LeadRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.LeadRequired
AccountRequired
Opportunity
Create new opportunity?
Converted StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Parent ObjectRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note TitleRequired
Note ContentRequired
Salesforce Object
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Warning
Salesforce ObjectRequired
Record IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ReportRequired
Include details
Number of custom filters
Row groupings
Column groupings
Summary calculations
Detail columns
Sort order
Report format
Advanced report options
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact to UpdateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Record to UpdateRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Parent ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
SOQL WHERE clauseRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
SOQL WHERE ClauseRequired
Sort by
Sort Order
Maximum Number of Records
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
Search ValueRequired
Second Field to Search By
Second Search Value
Search Operator
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Event
Triggers when a new event is performed (this is the activity stream).
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planFile IDRequired
Template KeyRequired
Metadata (JSON Object)Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Folder IDRequired
Access Level
Expiration Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User IDRequired
Group IDRequired
Role
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
QuestionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IdRequired
MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.User NameRequired
User EmailRequired
Platform Access Only
External App User ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Template NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Group IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FolderRequired
FileRequired
Name
Share this file?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Template NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FolderRequired
Name of New FileRequired
File ContentRequired
Share this file?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.File NameRequired
Folder
File Extensions
ActionThis is an event a Zap performs.SearchFind existing data in your appFile IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appFolder IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appLimit
Marker
ActionThis is an event a Zap performs.SearchFind existing data in your appLimit
Marker
ActionThis is an event a Zap performs.SearchFind existing data in your appDescription
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Description
Call Log TypeRequired
Delay By
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planDuration Unit
Time Format
Format
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Documentation
How do you want to specify the chat Id?Required
TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone Number ToRequired
FileRequired
Resolution
Send Time
Cover Page Text
Cover Page Type
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Lookup ByRequired
First Name
Last Name
Middle Name
Nick Name
Company
Job Title
Email
Email 2
Email 3
Birthday
Web Page
Notes
Home Phone
Home Phone 2
Business Phone
Business Phone 2
Mobile Phone
Business Fax
Company Phone
Assistant Phone
Car Phone
Other Phone
Other Fax
Callback Phone
Home Address Street
Home Address City
Home Address State
Home Address Zip
Home Address Country
Business Address Street
Business Address City
Business Address State
Business Address Zip
Business Address Country
Other Address Street
Other Address City
Other Address State
Other Address Zip
Other Address Country
Dialing Plan
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.New Case Attachment
Triggers when a new Attachment is added to a case.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Lead
Triggers when a new Lead is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planSalesforce ObjectRequired
RecordRequired
FileRequired
VisibilityRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Path after /services/apexrest/Required
HTTP methodRequired
Query parameters
Extra headers
Request body
Timeout
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FileRequired
Salesforce ObjectRequired
Description
Attachment visibility
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Contact
Creates a new contact.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FileRequired
Title
Description
Salesforce Object
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note TitleRequired
Note
Salesforce ObjectRequired
Note Visibility
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FlowRequired
Manual flow input parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ToRequired
CC
BCC
SubjectRequired
Email FormatRequired
Sender TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Lead to UpdateRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Salesforce ObjectRequired
Record to UpdateRequired
Use Assignment Rules
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Query TypeRequired
Include Deleted Records
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
Search ValueRequired
Second Field to Search By
Second Search Value
Search Operator
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
Record IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSalesforce ObjectRequired
SOQL WHERE ClauseRequired
Sort by
Sort Order
Maximum Number of Records
Use Assignment Rules
Allow Duplicates
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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How Box + RingCentral + Salesforce Integrations Work
- Step 1: Authenticate Box, RingCentral, and Salesforce.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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