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App spotlight: TimelinesAI

By Nicole Replogle · May 21, 2024

If you're an international business, most of your customers are using WhatsApp—so it's important to meet them where they are. But it can be time-consuming to juggle multiple WhatsApp numbers and simultaneous chats. That's where TimelinesAI comes in.

TimelinesAI is an inbox hub that helps you manage all your WhatsApp numbers and devices. The tool lets you consolidate your WhatsApp accounts into one place, while offering additional AI-powered features that make it even easier to connect with customers.  

Stay organized and streamline outreach with TimelinesAI

When you can view all your WhatsApp messages and attachments in one dashboard, it's much easier to scale your sales process. Using TimelinesAI, your team can connect all contacts and numbers to one unified inbox, which simplifies your outreach and lets you collaborate more easily. You can even set user permissions and access controls to protect customer privacy. 

TimelinesAI goes beyond a shared inbox, though. The tool lets your team join and reply to group chats, exchange comments, share message links, and set follow-up reminders. You can also create templates to streamline conversations and keep your brand messaging consistent across team members. It's also easy to sort your contacts into segments—and from there, you can send bulk messages similar to traditional email or SMS campaigns. 

Finally, the platform provides comprehensive reporting features that help your business analyze and evaluate your WhatsApp communications strategy's effectiveness. Easily review response times, performance insights, and other messaging statistics to make informed decisions.

Automate TimelinesAI and optimize your communications strategy

TimelinesAI simplifies your sales and support processes by consolidating WhatsApp numbers into one hub—but you can save even more time with automation. Connect TimelinesAI with Zapier and automate your work across your favorite apps.

Zapier's automated workflows, called Zaps, let you send information between TimelinesAI and the rest of your tech stack. Do things like generate chatbot responses, send notifications to your team messaging apps, and update your sales pipeline software—no coding required. 

Get started quickly with a few of our most popular TimelinesAI workflows: 

Send messages to chats in TimelinesAI with new updates to deal stages in Pipedrive

Send messages to chats in TimelinesAI with new updates to deal stages in Pipedrive
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Send OpenAI prompts for newly received TimelinesAI messages

Send OpenAI prompts for newly received TimelinesAI messages
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Send messages to new chats on TimelinesAI for new Pipedrive deals

Send messages to new chats on TimelinesAI for new Pipedrive deals
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Send WhatsApp messages via TimelinesAI for new column value changes in monday.com

Send WhatsApp messages via TimelinesAI for new column value changes in monday.com
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monday.com + TimelinesAI

Send new TimelinesAI messages to Slack channel instantly

Send new TimelinesAI messages to Slack channel instantly
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TimelinesAI + Slack

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'