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Research Is a Team Sport: How to Conduct UX Research (Templates Included)

Evan Bowers / April 26, 2018

Before working at Zapier, I didn't have first-hand experience with UX (user experience) research. Largely based on instinct or a few Google Analytics reports, those experiences put decision-making in a black box for me. I never really understood the “why” behind design decisions.

But a simple idea completely changed...


How to Thrive as an Extrovert on a Remote Team

Bethany Hills / March 22, 2018

Hi! I’m Bethany, Product Manager and extrovert. Super nice to meet you!

Whale Hello There GIF

People often confuse being extroverted with being an outgoing person. And a lot of times the two traits do go hand-in-hand.

But to me, being extroverted isn’t about being outgoing. It describes the way an individual...


The Remote Workers' Toolkit: 30+ Productivity Apps and Tools to Help You Work Smarter, Not Harder

Melanie Pinola / December 5, 2017

"Give me six hours to chop down a tree, and I will spend four hours sharpening the axe."- Attributed to Abraham Lincoln, but most likely never said by him

Everyone could use a good productivity tool or two. If you're a carpenter, you need a hammer and nails. Painters...


Remote Design: How Zapier Is Building a Distributed Design Culture

Julia Elman / November 14, 2017

More and more companies are seeing the benefits of remote work for productivity in the workplace. As Director of Design at Zapier, I frequently get asked the question of how the design process works for an all-remote team. With design processes, there is an inherently added pressure in the design...


How to Run a Company Retreat for a Remote Team

Wade Foster / October 27, 2017

One of the downsides of being a remote team is that physical interaction doesn't happen unless you make a dedicated effort to get the team together.

While we are firmly of the belief that day-to-day work does not need to happen in person, we do believe that there are...


This Is What a Remote Office Looks Like: Home Office and Workspace Photos

Wade Foster / October 26, 2017

One of the less frequently talked about benefits of working in a remote team is that you have complete control over your workspace. In a traditional office space, you're forced to work in a one-size-fits-all environment, which is often suboptimal for everyone.

At Zapier, everyone creates their own workspace...


How to Build Culture in a Remote Team

Wade Foster / October 25, 2017

When it comes to remote teams, culture is a huge topic. Common knowledge suggests that co-located teams have an easier time building culture compared to remote teams.

In fact, I've even had co-located teams tell me their culture problems were solved by simply buying a foosball table. Though I...


Managing from Afar: How to Run a Remote Team

Wade Foster / October 24, 2017

In the last few years, several companies, including IBM and Yahoo!, have banned remote work—and many people continue to debate the merits of remote work. On the other end of the spectrum: companies like Automattic, Buffer, and GitLab that are successful as 100% remote teams. Unfortunately, information about how...


How to Hire a Remote Team

Wade Foster / October 23, 2017

Since our beginning in October 2011, Zapier has grown from three founders cramped in a small apartment to a team of over 110 around the world. Along the way, we've picked up a few tricks (and things to avoid) to make building a remote team easier.


The Remote Work Survival Guide

Emily Irish / July 25, 2017

Congratulations! You just got hired for your first remote job! A world of possibilities just opened up to you: You can now work in your PJs at any hour. Set your own schedule. Travel the world.

And while remote workers have been shown to feel happier and more valued at...