Customer stories

How automation helped OpenPhone tailor responses to customers

OpenPhone understands the challenges startups face better than most businesses. They built their product for small business owners who don't want to use their personal phones for work. 

Automation helped this Australian marketing agency run hundreds of profitable campaigns

Like many small businesses, Eloquent is familiar with the adage "do more with less." But resourcefulness can only take a small team so far. Zapier automation helped Eloquent refine processes and drive more than 500 profitable campaigns for their clients.

How this tech consulting company improved their productivity: Tips, tricks, and tools

Emails, productivity boards, and workflow trackers are crucial for day-to-day business operations. DevsData leveraged automation to pull these tools together and increase productivity.

How Zapier helped this founder keep engineers focused on product development

In the early years of my startup my co-founder and I faced a challenge familiar to many young tech companies: Our engineering resources were spread thin, with competing priorities and an ever-changing roadmap. Automation helped us

How one simple Zapier workflow created a multimillion-dollar business

In 2016, I was running a SaaS business, which was struggling due to one big problem: we were based in Sydney, Australia, but our customers and leads were based almost exclusively in New York and London.

How automation helps a real estate company process more than 500 leads per month

Managing leads is an important part of running a successful real estate business. Tampa-based Eaton Realty receives leads from potential buyers, sellers, and renters from more than 10 different sources—like Zillow, Hotpads, Realtor.

How a one-woman nonprofit scaled to deliver thousands of meals to people in need

At the beginning of the pandemic, Rhiannon Menn was feeling helpless. She was looking for a way to support the families in her community while still following stay-at-home orders and keeping her family safe.

The BlackTies: Making magic with automation

Running a successful business is magic in its own right. But managing leads and updating spreadsheets wasn't the kind of magic The BlackTies, a Sydney magician group, wanted to be doing.

How SheEO uses automation in their quest to create a $1 billion fund to support women-run businesses

Vicki Saunders is a successful serial entrepreneur, and she knows all too well the biases against women that are built into venture systems. Women receive 2.2% of available funding, Vicki shared with us.

How tinkering with Neopets and Zapier led to a career in tech

Everyone who works in tech has an origin story.

How automation helped a gourmet market chain scale its home shopping service

Like countless small businesses across the U.S., Iavarone Bros., saw its world change this year. The onset of the COVID-19 crisis caused the gourmet Italian market chain's lucrative catering business to dry up overnight.

How a team of volunteers is working to restore wealth to Black communities

When Justin Samuels saw the incredible community reaction to the civil injustices going on across the U.S., he was inspired. But when he tried to take action, he felt like something was missing.

How a full-time tech worker manages and grows her booming side hustle

Jaz Broughton has been running her for two years, but entrepreneurship is second nature for her. Both of her parents are multi-passionate entrepreneurs. She had her first business cards at 11. She sent her first invoice at 13.

How a bootstrapped business used automation to bring its in-person team-building program online

The coronavirus pandemic devastated many businesses in the event industry, and Museum Hack was no different.

How a female entrepreneur helps other female entrepreneurs streamline their businesses

Pia Beck just turned 26, and she's already running her own successful business. Through , Pia helps other women do what she did: create the business and life they want—and leave an impact.

How a freelancer automated her client onboarding and grew her business

In 2016, somehow found herself with two master's degrees—an MBA and one in sports management—and zero jobs.

How a leadership development advisor went from corporate America to successful business owner

is a writer. But she's also a speaker, a podcast host and executive producer, a consultant, a brand partner, and an executive coach. It's a lot to juggle, yes, but it's also what ended up saving her business.