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"Collaboration" is a hot word in the business world. Our software is collaborative. Our open office plans are designed to encourage communication and collaboration, for better or worse. Even job ads show a growing desire for workers who have experience collaborating. Who doesn't want to be seen as a...

In a wired world where companies communicate across multiple platforms, brand consistency is key. To achieve that consistency, most organizations create a style guide to house guidelines on writing style and tone, visual standards, and the usage of brand assets like logos.

A brand style guide helps employees, freelancers, and...

Last year, your company rolled out a new product. It hasn't gained any traction. And yet, you're still putting time, money, and sweat into the failing proposition. "We can't quit now. We've already invested so much."

Welcome to the fascinating and frustrating world of cognitive bias...

Not many people get excited when talking about process.

But while things like workflows and standard operating procedures might not seem particularly flashy or thrilling, we all reap the benefits of a reliable process. Of course, no matter how well you grease the wheels, things don't go as expected...

Disasters happen all the time. Earthquakes strike whether we're ready for them or not. Disease outbreaks happen. Let's not downplay human-caused disasters, either, such as riots, acts of war, and terrorism. They all have unpredictable consequences for the people around them. If you run a company, do you...

We've all nodded along when someone says we need to work smarter, not harder. But what does that mean, in practical terms?

Computer programmers have an answer with a concept they use to write more efficient code: Don't Repeat Yourself (DRY). You don't have to be a...

If you've worked in information technology (IT) long enough to be in a management position, then automation probably isn't the exciting new technology to you that it is to everyone else. It's more likely that you've been writing code to automate processes for as long as...

The best productivity apps for iPhone make possible something that would otherwise be impossible, or they make something you need to do simpler and faster. Imagine being asked, unexpectedly, for a copy of a tax form from last year as proof of address during an important appointment that you traveled...

The iPad’s a great way to read eBooks, watch Netflix, play games, and relax in the evenings. It’s also a serious productivity tool—almost a super-thin laptop. With either an iPad or iPad Pro, you can run two apps side-by-side, use keyboard shortcuts with external keyboards, and get...

For consumers and retailers alike, eCommerce used to be the more affordable option compared to brick-and-mortar stores. But between Amazon, competition within eCommerce, and the fight from brick-and-mortar stores—which can match online prices 72 percent of the time—online stores need to find new ways to cut costs to...