Marketing tips
Customer journey mapping 101 (+ free templates)
Customer journey mapping visualizes how customers interact with your brand. Learn how to create an effective customer journey map, or download our free templates.
By Amanda Pell
•
14 min read
Business tips
What is business process management (BPM), and why should you care?
Master business process management (BPM) with our in-depth guide. Discover its importance, benefits, and actionable steps to optimize your business operations.
By Luke Strauss
12 min read
21 great customer service script examples
Explore 21 customer service script examples to humanize your customer interactions and manage challenging scenarios effectively with tailored scripts.
By Abigail Sims
13 min read
7 free meeting minutes templates and examples
Tired of taking meeting minutes? Download these free, customizable meeting minutes templates to save yourself time and effort.
By Cecilia Gillen
7 min read
21 free Google Sheets templates to boost productivity [2025]
Simplify your work and save time with these Google Sheets templates. Use our collection of 21 ready-made spreadsheets for any task or project.
By Allisa Boulette
Drip marketing: What it is and examples to learn from
Drip marketing is a strategy that involves sending automated emails to audiences based on either a schedule or certain actions that the user takes.
By Joe Stych
Productivity tips straight to your inbox
8 abandoned cart email examples to help you capture more sales
Abandoned cart emails are a simple but effective way to stay on your customers' radar and increase revenue for your online store. Here are eight examples.
By Nicole Replogle
6 min read
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What is email segmentation? 13 strategies to get started
What is email segmentation? 13 strategies to...
Story points in Agile: What they are and how to use them
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Low-code vs. no-code: Understanding the key differences and benefits
Low-code vs. no-code: Understanding the key...
What is a two-sided marketplace?
31 email marketing examples to use for your next campaign
31 email marketing examples to use for your...
10 email drip campaign examples and best practices
10 email drip campaign examples and best...
8 essential marketing automation examples
All 9 types of Google Ads, explained
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