A Zap is an automated workflow that connects your apps and services together. Every Zap consists of a trigger step (“when this happens…”) and one or more action steps (“then do this…”). When you turn your Zap on, it will run the action steps every time the trigger event occurs.
There are two ways you can create Zaps: with a Zap template or from scratch.
You can also create your Zap from scratch. In your Zapier account, hover over the left sidebar menu and click Make a Zap.