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17 min read

The 9 best AI meeting assistants in 2024

By Miguel Rebelo · March 25, 2024
Hero image with the logos of the best AI meeting assistants

When you're in a meeting, you're splitting yourself in two: the active listener who's paying attention to the speaker, and the thorough note-taker who's saving every insight for later. But doing two jobs at once is always tricky. You'll either miss the opportunity to ask a great question or fail to take a critical note that you'll need in the future.

AI meeting assistants are here to help. They'll record your calls, transcribe the audio, and store it all for later use. You can then use a range of AI features to extract information, doing things like summarizing the transcript, listing key insights, and generating action items. 

I spent time doing in-depth research and testing on all the AI meeting assistants available, and based on my experiences, these are the best.

The best AI meeting assistants

  • Fireflies for collaboration and topic tracking

  • Avoma for conversation analytics

  • tl;dv for AI-powered meeting search

  • Equal Time for inclusive meetings

  • Rewatch for creating a video wiki

  • Otter for asking questions about your meetings

  • Nyota for AI feature variety

  • Fellow for native integrations

  • Fathom for a free option

What makes the best AI note taker for meetings?

How we evaluate and test apps

Our best apps roundups are written by humans who've spent much of their careers using, testing, and writing about software. Unless explicitly stated, we spend dozens of hours researching and testing apps, using each app as it's intended to be used and evaluating it against the criteria we set for the category. We're never paid for placement in our articles from any app or for links to any site—we value the trust readers put in us to offer authentic evaluations of the categories and apps we review. For more details on our process, read the full rundown of how we select apps to feature on the Zapier blog.

There's one important distinction here: AI meeting assistants aren't out to replace your current video conferencing platform. Quite the opposite: they'll empower Zoom, Google Meet, or Microsoft Teams (and other platforms) with a range of new features that'll help you keep track of your meetings. You can use them to refresh your memory, accurately quote people, or propagate important information to all members of your team.

There's one common thread among the apps you're about to discover: all of them transcribe your meetings' audio into text, making it easy to search through everything that was said. From that point on, each app has its unique spin on how to best assist you: it can help you summarize the entire conversation, extract key insights, or provide analytics to help you improve productivity.

Here's what I looked for as I was testing the AI meeting assistants:

  • Easy implementation: These apps are simple to connect to your calendar and video conferencing software, and work with—at minimum—Zoom and Google Meet.

  • Quality AI features. I looked at transcription quality and the value of any other AI features the platform offers, including summarization, extracting insights, and sentiment analysis.

  • Automation and other productivity features. I prioritized apps that offer time-saving features, such as automatically joining meetings for you or helping you deliver meeting agendas before the event.

  • Organization and collaboration features. Once the meeting is over, you need to keep things organized, so it's easier to search for information later. Sharing should also be simple, so you can keep your entire team in the loop.

  • Integrations. The more the merrier, especially if you can send lead data to a CRM, action items to a task management app, or a summary of a meeting to a dedicated Slack channel.

I tested these apps over the course of two weeks, as I held meetings either with myself or with my clients. Once these meetings were over, I went to the dashboard to judge the quality of the transcript and see what features were available to extract more value from it. I checked out how easy it was to share it with others, and I tried a few integrations to see how seamless the data transmission was.

One note: I didn't include video conferencing apps, no matter how good their meeting assistant features were. When you're looking for a meeting assistant, you're not looking to completely migrate to an entirely new platform, just add an extra layer of productivity features on top of what you already have. (But if you do want to move to a greener video conferencing pasture, check out Zapier's list of the best video conferencing apps). I also didn't include any pure revenue intelligence apps—while some of these apps have revenue intelligence features, I wanted apps that could be used for any sort of meeting.

Do I need an AI meeting assistant?

It depends. If your video conferencing platform already offers transcription, action items, and summaries, adding an AI assistant may be too much—especially since it's an extra subscription to pay. At this point, most of the main video conferencing apps have AI meeting assistant features baked in. If you're already using one of these apps, check them out first:

  • Zoom offers its AI features on the lowest paid plan, unlocking transcription, smart chapters, and summaries, among other features. This is enough if, for example, you don't need conversation analytics or deep meeting search.

  • Microsoft Teams requires a Copilot Pro Business add-on for AI transcription and meeting notes—on top of an active Microsoft 365 Business subscription. The key difference is how Copilot combines meeting context with your entire company data to answer questions and help your team stay aligned.

  • Google Meet only offers transcription on the Workspace Business and Enterprise plans, without extra bells and whistles on how to search that data. But with the Gemini AI add-on rolling out, this may change in the future.

So back to the question: do you need an AI meeting assistant from this list? The answer is yes if:

  • You have meetings across multiple platforms and want to record them all in a single place. These apps are useful for freelancers or solopreneurs who get invited into their clients' video calls.

  • You need advanced features like conversation analytics, AI generation based on meeting content, or a more flexible tool.

  • You have a tight budget, aren't paying for any of the apps above, and prefer to grab a free option.

The best AI meeting assistants at a glance

Best for

Platforms

Free plan

Fireflies

Collaboration and topic tracking

Zoom, Meet, Teams, Webex, GoTo Meeting, Skype, Dialpad

Total 800 minutes of meeting storage

Avoma

Conversation analytics

Zoom, Meet, Teams, Blue Jeans, GoTo Meeting, Uber Conference, Lifesize

1,200 minutes per month, stored for up to 3 months

tl;dv

AI-powered meeting search

Zoom, Meet, Teams

Unlimited Zoom and Meet transcription

Equal Time

Inclusive meetings

Zoom, Meet, Teams

40 minutes of transcription per meeting

Rewatch

Creating a video wiki

Zoom, Meet, Teams

15 transcribed meetings and 5 AI summaries per month

Otter

Asking questions about your meetings

Zoom, Meet, Teams

Up to 300 minutes/month

Nyota

AI feature variety

Zoom, Meet, Teams

None

Fellow

Plenty of native integrations

Zoom, Meet

Unlimited transcription

Fathom

A free option

Zoom, Meet Teams

Free version available for individuals

Best AI meeting assistant for collaboration and topic tracking

Fireflies.ai 

Platforms: Zoom, Meet, Teams, Webex, GoTo Meeting, Skype, Dialpad

Fireflies, our pick for the best AI meeting assistant for collaboration and topic tracking

Fireflies pros:

  • Has generative AI features (AskFred)

  • Can send meeting recaps automatically

Fireflies cons:

  • Some screens are too cluttered

When there are dozens of meetings going on every week, Fireflies helps you line them all up and keep them organized. The range of available AI features makes it easy to sort your meetings by topic, project, or team, surfacing the information you need when you need it.

The app will transcribe everything everyone says in the meeting, assigning it to the appropriate speaker once you identify who's who in the app. When the meeting is over, it'll start working its magic on the transcription:

  • It isolates information such as dates and times, metrics mentioned, tasks, and questions, so you filter them later.

  • It runs sentiment analysis, helping identify the positive, negative, and neutral parts of the meeting.

  • It offers a list of everyone who spoke, including a word-per-minute statistic and percentage talked in relationship to others.

  • It offers a list of topics tracked—and you can add your own, so Fireflies can keep doing its sorting magic.

When you need this information in your other apps, Fireflies offers a great range of native integrations with giants like HubSpot or Salesforce for storing all lead data, Slack for team chat, and Dropbox to keep your data stored for the long haul. If your favorite app isn't listed, you can integrate Fireflies with Zapier, helping you connect Fireflies to thousands of other apps. Here are a couple of examples.

Transcribe audio files in Google Drive with Fireflies.ai

Transcribe audio files in Google Drive with Fireflies.ai
  • Google Drive logo
  • Fireflies.ai logo
Google Drive + Fireflies.ai

Need to share critical information with your team? You can create soundbites, clipping important parts of meetings into shareable moments. People can come by the meeting page to leave their comments and reactions, so it's easy to see how everyone's keeping up. And if you have an internal knowledge base, you can embed meetings or soundbites, helping you keep a thorough single source of truth.

Fireflies price: Free plan available, with a total of 800 minutes of meeting storage; paid plans start at $18/user/month.

Best AI meeting assistant for conversation analytics

Avoma

Platforms: Zoom, Meet, Teams, Blue Jeans, GoTo Meeting, Uber Conference, Lifesize

Avoma, our pick for the best AI meeting assistant for conversation analytics

Avoma pros:

  • Great for coaching sales teams

  • Very easy to use

Avoma cons:

  • Pricey

Having all your meeting transcriptions organized is one thing. Extracting the underlying information from each one of them to make better decisions is another thing entirely. Avoma knows that transcriptions aren't enough if you're on a mission to improve sales calls, UX interviews, or internal meetings. This is why it offers a range of tools that let you dig deep into every meeting with the power of AI:

  • A dashboard where you can track the total conversations everyone's having, including the median amount of meetings per user.

  • A tool that tracks filler words, so you can get rid of the flow-breaking "ah"s, "uh"s, and "um"s.

  • A monologue-tracking statistic, where you can see how long someone talked continuously for, great to discover where conversations lose their dynamic.

  • A talking-to-listening ratio tracker, letting you understand how much you should listen before you talk while in customer meetings.

  • A competitive tracking tool, helping you see how you stack up versus competitors in the words of your customers. Avoma keeps track of every mention of the competition and also whether you lost or won deals when that happened, so you can correlate the information and adjust.

  • Overall topic tracking, so you know what people talk about the most, broken down by keywords. There's also a tracker that lets you know when each topic is usually brought into the conversation, useful to help you structure your future meetings.

  • And a range of coaching tools, including AI scoring, so you can help new sales reps find their footing faster and start closing more deals.

This toolkit makes Avoma a great fit for customer-facing teams, whether it's in support or sales. It's great to improve visibility for managers, helping you make better decisions and lead your team to success. And the dev team went all in on CRM integrations, offering native Salesforce, HubSpot, Copper, and Pipedrive integrations, so you can focus on ongoing optimization, not on endless admin work.

Avoma price: Free plan available for 1,200 minutes per month, stored for up to 3 months; Starter plan starts at $24/user/month.

Best AI meeting assistant for AI-powered search

tl;dv 

Platforms: Zoom, Meet, Teams

tl;dv, our pick for the best AI meeting assistant for AI-powered search

tl;dv pros:

  • Generous free plan

  • Lightweight on your PC's resources

tl;dv cons:

  • Takes a bit to join and start recording a meeting

Before the age of social media, people were forum dwellers (hi). No one liked seeing a new post with a wall of text, so you'd frequently see annoyed users scribbling "tl;dr" ("too long, didn't read"), and then moving on to the next post.

The tl;dv team knows that similar things can happen to meeting recordings, especially if people have to binge-watch the latest marketing metrics deep dive. To help your team skip a few episodes but still get the full picture, tl;dv offers a robust AI-powered search feature: based on the search term that you write in, it returns a detailed breakdown of meetings and transcript excerpts that meet the query. If that's not enough, you can summarize the results with AI, which will produce a text paragraph based on the search results.

And this isn't the whole story. You can add manual notes to the transcript, complete with timestamps. You can create a set of folders to separate calls, so it's easy to browse through later on. And if you want to share little nuggets of information, you can put together a short video clip by highlighting the transcript and clicking a button. Later, you can share the link with your team or send it to Notion, HubSpot, Salesforce, or Slack.

tl;dv keeps growing with features that look forward to supporting managers, sales, and customer success teams. It now offers speaker insights, breaking down talk time, questions per hour, and even how many words per minute you're pumping out. And if moving fast is important, you can connect tl;dv to Zapier to upgrade to the speed of thought. Here are some pre-built workflows to start from.

tl;dv price: Free plan available for unlimited Zoom and Meet transcription; Pro plan starts at $25/recording user/month.

Best AI meeting assistant for inclusive meetings

Equal Time

Platforms: Zoom, Meet, Teams

Equal Time, our pick for the best AI meeting assistant for inclusive meetings

Equal Time pros:

  • Tracks questions and keywords

  • Tracks attendance

Equal Time cons:

  • Interface isn't as nice as others

By now, you may have read dozens of articles detailing how introverts have great insights to share. They're observant and careful but lack the impulse to put their expertise on the table. If the extroverts are always stealing the show in your meetings, Equal Time will help you identify who's who and get everyone to participate equally.

Once you integrate Equal Time into Google Meet or Zoom, you'll see a sidebar with the following information in real-time:

  • The speaking time for every meeting participant displayed as a percentage.

  • The inclusion score of the meeting, measuring how well the time is distributed among all attendees.

  • A monologue counter, helpful to track how many times the conversation has died.

  • A pie chart with the group speaking balance, so you can divide people by roles or teams and ensure that each gets a proportional amount of air time.

When the meeting is over, you'll get an email with the breakdown of these stats. You'll be able to see the talking time breakdown for each participant, along with a set of checks that tell you whether that person spoke at the meeting or not, if they were late, or if they're prone to monologue. Below these, you'll find the typical meeting summary, powered by AI, and a set of tips to help you improve your meetings in the future.

Heading over to the dashboard, you'll be able to see all of this info, along with a few extras. You can get a simple sentiment analysis for the meeting, learn the number of questions asked (and you can click to read all of them), and clearly see who is contributing too much or too little to the conversation.

While the user experience on the app isn't as top-notch as others on this list, these features are robust enough to make up for it, especially if you're having trouble bringing everyone into the fold.

Equal Time price: Free plan available for 40 minutes of transcription per meeting; Premium starts at $18/month.

Best AI meeting assistant for creating a video wiki

Rewatch

Platforms: Zoom, Meet, Teams

Rewatch, our pick for the best AI meeting assistant for creating a video wiki

Rewatch pros:

  • In-depth meeting search results

  • Lots of native integrations

Rewatch cons:

  • Requires ongoing organization of the content you upload

When words aren't enough, videos can step in to fill in the gaps, especially if you share a lot of instructional, over-the-shoulder content. Rewatch helps you turn your knowledge base into a 30FPS wiki, keeping all your video communications (meetings included) in one place, searchable and ready to go.

When you integrate Rewatch with your video conferencing software, it automatically joins all meetings and transcribes everything. Later, you can add a meeting description and click to generate AI meeting notes, too, so you can see the content of each of them at a glance.

Your team can collaborate on each transcript by highlighting and adding their own comments, or by leaving a trail of emoji on the video's timeline, letting you know which parts were mindblowing or worthy of a confetti shower. You can set up chapters for each video, which is useful when you have a meeting that you're constantly coming back to, making it easier to find all the information you need in the future.

But the video wiki really is the main course. You can create pages for each topic, team, or project and then add all the videos you want. Your team can subscribe to each of these pages, getting a notification when a new video is posted. If there are subcategories on each topic, you can add them and further separate videos, helping keep things organized. It feels like YouTube without the ads.

Now that you're using video as a way to store and browse company knowledge, you can also use the Creator feature to post short videos either by recording yourself, sending a stream of GIFs, capturing your screen, or putting together a quick slide. This is great to share quick updates, walkthroughs, or company-wide announcements.

Another interesting feature I liked is creating video series: you can start an async team standup by creating a series and recording your contribution. Then, every single person on your team will get notified to do the same, and you can watch each person's recording in a sequence, a bit like Instagram stories. All this without having to schedule an actual meeting, saving an extra 30 minutes per week—or more.

Want to save even more time? Connect Rewatch to Zapier and create your own automation, cutting the time it takes to move data across your apps.

Rewatch price: Free plan available for 15 transcribed meetings and 5 AI summaries per month; Team plan starts at $23.75/user/month.

Best AI meeting assistant for asking questions about your meetings

Otter

Platforms: Zoom, Meet, Teams

Otter, our pick for the best AI meeting assistant for asking questions about your meetings

Otter pros:

  • Supports separating meetings by workspaces if you have multiple teams

  • Can also transcribe uploaded audio and video files

Otter cons:

  • Struggles when transcribing technical language

Meet Otter's AI Chat, a tool that'll let you know if you have work on your plate—among other possibilities. When you ask "was I mentioned in this meeting?" the chat gives you a breakdown of any action items assigned to you. This way, if you have to pop out during a call—or have to miss it entirely because you're putting out a fire in another project—you can still stay on track.

That's one of many questions you can ask about your meetings. I transcribed a test meeting with myself discussing the future of the detergent industry (cleanliness is key, what can I say) and asked the bot lots of questions to see how deep it could go. I wanted to know what we could do to increase sustainability or how to use AI to improve soap-making. In all cases, it kept replying coherently with decent ideas, more or less at the level of what GPT-3.5 could tell me.

This isn't just a one-on-one thing. Otter has workspace features, letting you communicate with your team on the platform inside channels. When you turn on AI for one of them, you can mention Otter to ask questions about a meeting, such as what was decided and what the next steps are. You can then mention teammates to assign tasks and stay aligned as the project moves forward. And if you're Slack-dwellers instead, no problem: Otter integrates with it, so you can send these snippets out to your internal channels there.

There's a last entry point to the AI chat. When you click on it on the left-side main menu, you can access an account-wide chat-based search. So, instead of it being grounded only in the meeting you're collaborating on with your team, you can ask anything about recent meetings and topic highlights or see if you have action items assigned to you.

This is a welcome twist to the category, making the experience more chat-driven. If you love the way ChatGPT feels, then Otter AI Chat could replicate the experience but connected to your meetings.

Otter price: Free plan available for up to 300 minutes/month; Pro plan goes for $16.99 per user, per month.

Best AI meeting assistant for AI feature variety

Nyota

Platforms: Zoom, Meet, Teams

Nyota, our pick for the best AI meeting assistant for AI feature variety

Nyota pros:

  • Automatically create reminders

  • Groups parts of the transcript by topic

Nyota cons:

  • No free plan

Nyota takes the cake for feature variety, as it offers the highest count of useful AI features—other apps in this list have a combination, but not all of them. Nyota transcribes your meetings, and goes further by extracting notes, key takeaways, and action items. On top of that, it offers AI-powered insights that cover sentiment analysis with emoji, talking time-tracking, and grouping of meeting topics, so you can easily revisit them later—a kind of enhanced summary.

To help you get in the zone, Nyota sends over an email every morning with all the meetings you have for the day and lets you access a pre-meeting rundown just before each one starts. This support helps you keep all the meeting information close by and popping up at the relevant time, so you don't have to worry about the details before it's time to do so.

Still on the topic of aiding you in doing your best, Nyota can generate meeting agendas with AI, so you have a first draft of discussion points. You can then tweak it and use it as inspiration for the upcoming call. Once you wrap up that one-on-one, a meeting debriefing email will fire to everyone who attended, saving you the time of having to do it yourself. Want to save more time? Connect Nyota to Zapier and start automating your meeting workflow.

One other thing I liked is the fact that you can configure which meetings Nyota will or will not join. This way, you can choose to keep track of everything, just one-on-ones, or just team calls. And if you're a fan of Star Trek, I'm sure you can see the wink to Captain Uhura. Sadly, the app can't transcribe Klingon-spoken meetings, no matter which dialect.

Nyota price: Starter plan starts at $12/month.

Best AI meeting assistant for native integrations

Fellow

Platforms: Zoom, Meet

Fellow, our pick for the best AI meeting assistant for native integrations

Fellow pros:

  • Can track all the information about a topic or project

  • Lets you create meeting templates

Fellow cons:

  • Desktop app is a bit buggy

Fellow wants to do more than just help you with your meetings. It's a productivity tool where you can organize your schedule, turning the audio in your meetings into a set of talking points and action items that you can quickly add to your task list. It has all the collaboration features that let you assign these tasks and see who's responsible for which—and see your own in a dedicated tab.

There's an important detail that I should mention first: Fellow won't keep complete transcripts of your meetings. Perhaps it's trying to keep overwhelm at the minimum. After all, if you're not getting lost in transcripts, you're probably tackling your work, so that's mission successful. But if you need a thorough record of all your calls, you'll have to look elsewhere.

Since you're probably running your show using a collection of apps you discovered over the years, Fellow has a long list of native integrations, so you can turn it into your control board. Here are some top picks from that list:

  • CRM platforms such as Salesforce and HubSpot

  • Software engineering productivity tools like Jira and GitHub

  • Storage services like Dropbox, iCloud, and Box

  • Productivity staples like Asana, monday.com, and Notion

  • Video platforms like YouTube and Vimeo

If you still don't find what you're looking for, you can connect Fellow to Zapier, increasing the integrations list to thousands of apps.

Sometimes, less is more. Fellow made it on this list due to the interesting spin it adds to the category, focusing on productivity instead of thorough meeting records.

Fellow price: Free plan available for unlimited transcription; Pro plan starts at $9/user/month.

Best free AI meeting assistant

Fathom

Platforms: Zoom, Meet, Teams

Fathom, our pick for the best free AI meeting assistant

Fathom pros:

  • Easy meeting sharing

  • Keyword alerts (paid plan only)

Fathom cons:

  • Some quirks when using it with Meet and Teams

One of the first things you'll read on Fathom's landing page is that it's completely free. Catch? No catch. The dev team wants to raise awareness of its tool, so they're offering a generous free version that will let you transcribe all your meetings.

This is the baseline. Once the meeting is over, you can generate a meeting summary and send that information to your CRM of choice or straight to the appropriate Slack channel. What's more, you can create short clips of your meeting, add each to playlists, and share them with others, a great way to organize insights across meetings. Fathom offers all the core features of the category at no cost, so it's great if you don't need the advanced stuff.

If you usually copy and paste things around, you'll be happy to know of this interesting possibility: when copying content out of Fathom and pasting it somewhere else, it lands fully formatted, so you don't have to beautify it later.

The free version offers a lot, but of course, there's a paid plan if you need more. When you hop on the Team plan, you'll be able to organize all your meetings in a Team Calls tab, see meeting statistics for each member (useful for sales call coaching), configure alerts that'll pop up whenever a keyword is mentioned, and a range of automation features to simplify the connections to your CRM and other apps.

You can do even more with Fathom when you connect it to Zapier, so you can send recordings, transcripts, summaries, and action items straight to the other apps you use most. Learn more about how to automate Fathom, or get started with one of these pre-made workflows.

Fathom is in a really sweet spot. If you're unsure whether an AI meeting assistant will help you improve productivity, be sure to take this one for a test ride.

Fathom price: Free version available for individuals; Team plan starts at $19/user/month.

Lean into AI meeting notes

With all your meetings now transcribed into text, it becomes much easier to search them without maddeningly going back and forward on a video timeline. More than that, it makes it easier to collaborate and share meetings with everyone.

And if having too many meetings is threatening your team's productivity, these tools can be a great way to reduce the total number of participants. Since you can share the important parts of each call, your team can keep working and align as they move forward in each project.

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