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3 min read

4 ways to automate Fathom with Zapier

By Nicole Replogle · March 27, 2024
A hero image of the Fathom app logo connected to other app logos on a light purple background.

Fathom is a powerful—yet somehow free—AI notetaker service that records and transcribes your meetings automatically. It's almost like having a personal assistant who sits in on your meetings and keeps track of details so you can focus on the meeting itself. But while Fathom saves you time and energy during video calls, there's still the potential for a bottleneck when getting that information where it needs to go. 

The tool has plenty of built-in integrations with popular work apps (like Slack, HubSpot, and Asana), but you still need to manually sync each call record with the appropriate platform. In the moments after a meeting, there are plenty of potential distractions to prevent you and your team from following a data processing workflow consistently. 

That's where automation comes in. Zapier's automated workflows (called Zaps) let you create custom processes that start as soon as you finish a call. Easily send notifications, generate action items, update your CRM, and more—all without relying on manual processes. 

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To get started with a Zap template—what we call our pre-made workflows—just click on the button. It only takes a few minutes to set up. You can read more about setting up Zaps here.

Keep your team in the loop

There are several reasons you might want to send a message to your team once a video call ends. If you use Fathom to create summaries of sales calls, you might post to your team's Slack channel with updates on new qualified leads. Or maybe you're recording employee interviews, team meetings, and other internal calls. In that case, you might want to send a meeting summary in a direct message to all participants.

These Zaps trigger anytime a new recording is created in Fathom, automatically sending a Slack message or email to your preferred specifications. Your team will never miss an important notification, and you'll waste less time sending manual updates. Win-win.

Send channel messages in Slack for new recordings in Fathom

Send channel messages in Slack for new recordings in Fathom
  • Fathom logo
  • Slack logo
Fathom + Slack

Add meeting action items to your to-do list

One endlessly useful feature of Fathom is that it automatically generates action items from your meeting transcripts. But you know what would make it even more useful? If those action items automatically appeared on your to-do list.

With automation, you can avoid tedious copying and pasting between your meeting summaries and your task management app. By streamlining task creation, you save yourself time to actually get started on those key action items.

These Zaps instantly turn new action items in Fathom into tasks in Todoist, Trello, ClickUp, and more. You can even add a Formatter step to generate due dates (say, a week from the task's creation date) so you'll always follow up on key action items at the right time. 

Save transcripts to your files and databases

When you're in a lot of meetings, it's important to keep your notes organized. You might already have a process for manually saving Fathom files to Google Drive or turning them into a new Google Doc. That way, every transcript and meeting summary is easily searchable within your Google Workspace ecosystem.

But as your calendar fills up, it's easy to let that manual uploading slip to the back burner. And relying on your team to properly (and promptly) upload Fathom files to your shared folders can quickly become frustrating. Instead, these Zaps instantly turn new transcripts and recordings into Google Docs and Google Drive files—sorted and labeled to your specifications.

Or maybe you and your team use spreadsheets and databases to keep track of call notes. These Zaps instantly create detailed records or rows in Notion, Google Sheets, and Airtable whenever a Fathom recording is detected.

Add meeting notes and action items to your CRM

The best customer relationship management (CRM) systems are kept up to date to reflect every customer touchpoint. After each sales call or customer meeting, it's important to save copies of meeting notes to that person's file in your CRM. That way, you can easily access each customer's call history, action items, and conversation details in one place. 

But manually updating customer profiles after every call isn't feasible when your schedule is full. Instead, use these Zaps to create or update contact information, append recording transcripts, and add action items in your favorite lead management tools automatically. 

Save time by automating your Fathom call notes

The main benefit to using a tool like Fathom is that you save time and energy on taking notes and summarizing calls. You can be present during a Zoom or Teams meeting, then receive an accurate transcript with key action items highlighted for you.

But if you don't have a streamlined process for getting those notes and action items where they need to go, you still risk wasting time on manual data entry or—even worse—losing track of important information. Use automation to fill in the gaps between your tools.

And this is just the start of what you can do with Fathom and Zapier. What will you automate first?

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'