Social media has turned mass communication into an instantaneous back-and-forth. But when you have a growing company, it's not always easy to manage all those customer conversations. Enter Manychat, a chat marketing solution for automating conversations with customers who reach out on apps like Instagram, WhatsApp, and Messenger.
Using Manychat will make your brand more responsive to customers who want to know more about what you sell. You can use it to answer frequently asked questions, offer instant customer feedback, or steer curious leads toward your sales page.
But if you want to connect Manychat to the rest of your tools—like your calendar app or email marketing software—you need a system in place to connect your business-critical apps. Here's how you can use Zaps—Zapier's automated workflows—to automate Manychat and make those customer conversations a seamless experience for both you and your customers.
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Table of contents
Connect Manychat with Google Sheets
There are a few reasons you might want to build a pipeline between Manychat and Google Sheets. For starters, Google Sheets makes it easy to view and organize your customer information in one spot. For example, you can route information about your newest leads from Manychat and other marketing outreach software with automation, giving you a single source of truth for your entire customer list.
Having a backup list of all of your customer data also ensures you never lose valuable info if something happens in any of your marketing tools. Build peace of mind into your system automatically with one of these Zaps.
Create Google Sheets rows with new tagged ManyChat users
Manychat + Google Sheets
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Keeping track of your marketing can be an overwhelming project, but maintaining a spreadsheet can involve tedious layout tasks. Stay organized and save time with this integration, which automatically creates a new row in a specified Google Sheets spreadsheet when a new tag is added to a user in ManyChat. Keep track of your prospects without the burden of manual formatting.
Create rows in Google Sheets with new or updated ManyChat fields
Manychat + Google Sheets
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It takes enough work to keep your contact lists up to date, without the added hassle of manual spreadsheet formatting. Save yourself that aggravation when you use this integration, which automatically creates a new row in a Google Sheets spreadsheet when you add or update a custom field for a user in ManyChat. Stay organized without the effort, so that you can stay focused on your prospects.
Create rows in Google Sheets when new ManyChat subscribers are created
Manychat + Google Sheets
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If you've been copying and pasting new subscribers from ManyChat to Google Sheets by hand, this Zap will eliminate all that tedious work instantly! When you turn this integration on, Zapier will automatically send your subscriber's information to Google Sheets, creating a row in a specified spreadsheet for all their data.
Add Google Sheets rows with new zap triggers in ManyChat
Manychat + Google Sheets
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The best marketing is time-sensitive, which means that you can't afford to waste with trivial tasks like spreadsheet layout. This integration takes care of that for you by automatically creating a new row in a specified Google Sheets spreadsheet whenever your ManyChat bot sends the “Trigger a Zap” event. Skip the tedious row wrangling and get your message out faster.
Send notifications from Manychat
Even though Manychat can run in the background while you're focusing on other work, you may want to keep tabs on all of the conversations taking place in the app. For example, you might want to know when new users express interest in your business. The question is: how do you want to learn about these interactions?
One way is to use a Zap to trigger a new email in your email app when an event happens in Manychat. You can also use this method to reach out to customers in specific instances, like when they're first added to your Manychat account or you add a specific tag to a contact.
Send emails in Gmail with new “Trigger a Zap” events in ManyChat
Manychat + Gmail
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Your Gmail inbox can be the biggest contributor to your to-do list. Now you can take something off that list when you use this integration, which automatically sends an email message in Gmail when your ManyChat bot sends the “Trigger a Zap” event. Effortlessly keep your communications flowing without needing a single keystroke.
Send Gmail emails for new tagged users on ManyChat
Manychat + Gmail
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When a lead tells your bot they want to subscribe to your emails, what do you do? First, you give them the right tag. Then, you use this integration to send them (and all other leads with the same tag) an email from your Gmail account. Set up this integration and watch your engagement grow without you having to do any work.
Send emails via Gmail to ManyChat subscribers
Manychat + Gmail
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This Zapier integration allows you to easily send a custom email via Gmail to each new ManyChat subscriber. As soon as your subscribers reply with their email address in ManyChat, this integration automatically reaches out!
Get emails from Gmail when there are new subscribers on ManyChat
Manychat + Gmail
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Want to stay informed when you get new subscribers? This Zapier integration helps you stay informed by sending emails from Gmail when there are new subscribers on ManyChat. You and your team can effortlessly stay informed without lifting a finger.
Or you can send Slack notifications to the appropriate team members when new events happen in Manychat.
Send Slack channel messages for new events triggered by ManyChat bots
Manychat + Slack
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Sometimes you need instant notification from your chat bots about certain events. Zapier helps by sending channel messages in Slack when chat bots trigger events in ManyChat. You won't miss another event from your chat bots.
Either way, you can keep your marketing team in the loop, prepping them for key follow-ups when Manychat engages your users.
Add Manychat users to your mailing list
Manychat's automated chat functions are great for customers. They'll get quick answers to their FAQs without any additional waiting time—and they don't need to wait for a customer support specialist to drop in either.
But a quick automated reply shouldn't be the last they hear from you. If you use email marketing apps like Mailchimp or ActiveCampaign, you can use automation to bring these potential customers into your mailing list software.
Have Manychat tag a user who agrees, for example, and you can set a Zap to import those customers directly into your newsletter. Your mailing list will grow without you having to lift an additional finger.
Add new updated ManyChat subscribers to Mailchimp
Manychat + Mailchimp
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This Zapier integration enables you to automatically add every ManyChat subscriber with a new or updated custom user fields as a subscriber to MailChimp. Enrich your email list and to automatically follow up with your subscribers via email!
Add or update Mailchimp subscribers from new tagged users in ManyChat
Manychat + Mailchimp
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Successful marketing reaches prospects across platforms, but duplicating your message means a host of tedious copying and pasting. Save yourself from that hassle by using this integration, which automatically creates or updates Mailchimp subscribers when a new tag is added to a ManyChat user. Keep your contact lists fresh, no added clicks or keystrokes necessary.
Add Klaviyo subscribers from new ManyChat custom fields
Manychat + Klaviyo
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Here's the best way to get your users into your subscriber list using ManyChat- with Zapier! Set up this integration to add Klaviyo subscribers from the custom fields that your users fill out in the ManyChat box. Just like that, you have all your programs working together to make your job easier.
Create or update ActiveCampaign contacts from new tagged users in ManyChat
Manychat + ActiveCampaign
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Transferring leads from one app to another can be a tedious and time-intensive process. Save yourself that hassle by using this integration. Automatically create a new ActiveCampaign contact, or update an existing contact, whenever a new tag is added to a ManyChat user. Populate your contact list hands free and enjoy seamless, timely, and effective follow up workflows.
Create or update ActiveCampaign contacts from new ManyChat "Trigger a Zap" events
Manychat + ActiveCampaign
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If you use ManyChat, you know how important it is to nurture prospects. This integration makes it easier. When a prospect triggers an event on Messenger, we make them a contact on ActiveCampaign. Once they're in your mailing list, you can start nurturing them with awesome emails.
Create AWeber subscribers from new or updated ManyChat custom fields
Manychat + AWeber
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You can transfer people's contact details from your bot to your CRM by hand. Or you can use this integration and have it all be done automatically for you. Just ask a subscriber for their name and email address inside the bot. Then save their response in Custom Fields. Voilà! They're now subscribers on AWeber.
Manage your contacts across multiple apps
The trick with a service like Manychat is that you're constantly pulling in new contacts. Having a lot of customers is a great problem to have, but it can get difficult to manage. And while Google Sheets is a great option for bringing in new customer contacts into a single source of truth, you may also need to make Manychat play well with your other apps.
For instance, what if you have a new Calendly invitee and want to register them as a Manychat "custom field"? Or what if you want to bring in a new user from Manychat into your LeadConnector software?
Let a Zap fill in those gaps.
Set custom fields in Manychat when new invitees are created in Calendly
Calendly + Manychat
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Create a smooth experience for your contacts from the moment they schedule a meeting with Calendly to instantly updating their custom details in Manychat. With this workflow, every new invitee in Calendly sets off an automated process that reaches out to Manychat, updating the relevant custom field instantly. No longer worry about the manual task of transferring data between apps, making the whole experience seamless and efficient for both you and your contacts.
Set ManyChat custom fields for invitee created events in Calendly
Calendly + Manychat
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When someone schedules time with you, sometimes you'll need to update their information in your chat platform. This integration helps by setting a custom field value for a ManyChat user when you have invitee created events in Calendly. You won't have to manually update user fields anymore.
Create kvCORE contacts from new tagged ManyChat users
Manychat + kvCORE
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Make sure that your contact details stay up to date across platforms without getting bogged down in duplicate data entry. Just set up this Zap to automatically generate a contact in your kvCORE account from the details of each new user tagged in ManyChat.
Add or update LeadConnector contacts with new tags applied to ManyChat users
Manychat + LeadConnector
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Streamline your contact management tasks with this integration. Once active, this Zap automatically adds a new, or updates an existing, LeadConnector contact as soon as a new tag is applied to a ManyChat user.
Build Manychat into a marketing and contact management powerhouse
The appeal of Manychat is that it makes your brand feel responsive in real-time. A user can reach out on a service like Messenger and get immediate answers to their questions as if you're there chatting with them. And that's great for the users.
But it's even better for you if you're able to automate Manychat on the backend. You can use the system to save your contacts, notify your sales team when there are new interactions, and enter new contact information into your marketing systems. The result is a far more responsive way to interact on social media. And with Manychat in place, you can remain responsive even as your business grows and your audience expands.
This is just the start of what you can do with Zapier and Manychat. What will you automate first?