Skip to content

4 ways to automate Manychat with Zapier

By Daniel Kenitz · December 18, 2023
A hero image of the Manychat app logo connected to other app logos on a light yellow background.

Social media has turned mass communication into an instantaneous back-and-forth. But when you have a growing company, it's not always easy to manage all those customer conversations. Enter Manychat, a chat marketing solution for automating conversations with customers who reach out on apps like Instagram, WhatsApp, and Messenger.

Using Manychat will make your brand more responsive to customers who want to know more about what you sell. You can use it to answer frequently asked questions, offer instant customer feedback, or steer curious leads toward your sales page. 

But if you want to connect Manychat to the rest of your tools—like your calendar app or email marketing software—you need a system in place to connect your business-critical apps. Here's how you can use Zaps—Zapier's automated workflows—to automate Manychat and make those customer conversations a seamless experience for both you and your customers.

New to Zapier? It's workflow automation software that lets you focus on what matters. Combine user interfaces, data tables, and logic with thousands of apps to build and automate anything you can imagine. Sign up for free to use this app, and thousands more, with Zapier.

Table of contents

To get started with a Zap template—what we call our pre-made workflows—just click on the button. It only takes a few minutes to set up. You can read more about setting up Zaps here.

Connect Manychat with Google Sheets

There are a few reasons you might want to build a pipeline between Manychat and Google Sheets. For starters, Google Sheets makes it easy to view and organize your customer information in one spot. For example, you can route information about your newest leads from Manychat and other marketing outreach software with automation, giving you a single source of truth for your entire customer list.

Having a backup list of all of your customer data also ensures you never lose valuable info if something happens in any of your marketing tools. Build peace of mind into your system automatically with one of these Zaps.

Create Google Sheets rows with new tagged ManyChat users

  • Manychat logo
  • Google Sheets logo
Manychat + Google Sheets
More details
    Keeping track of your marketing can be an overwhelming project, but maintaining a spreadsheet can involve tedious layout tasks. Stay organized and save time with this integration, which automatically creates a new row in a specified Google Sheets spreadsheet when a new tag is added to a user in ManyChat. Keep track of your prospects without the burden of manual formatting.

    Create rows in Google Sheets with new or updated ManyChat fields

    • Manychat logo
    • Google Sheets logo
    Manychat + Google Sheets
    More details
      It takes enough work to keep your contact lists up to date, without the added hassle of manual spreadsheet formatting. Save yourself that aggravation when you use this integration, which automatically creates a new row in a Google Sheets spreadsheet when you add or update a custom field for a user in ManyChat. Stay organized without the effort, so that you can stay focused on your prospects.

      Create rows in Google Sheets when new ManyChat subscribers are created

      • Manychat logo
      • Google Sheets logo
      Manychat + Google Sheets
      More details
        If you've been copying and pasting new subscribers from ManyChat to Google Sheets by hand, this Zap will eliminate all that tedious work instantly! When you turn this integration on, Zapier will automatically send your subscriber's information to Google Sheets, creating a row in a specified spreadsheet for all their data.

        Add Google Sheets rows with new zap triggers in ManyChat

        • Manychat logo
        • Google Sheets logo
        Manychat + Google Sheets
        More details
          The best marketing is time-sensitive, which means that you can't afford to waste with trivial tasks like spreadsheet layout. This integration takes care of that for you by automatically creating a new row in a specified Google Sheets spreadsheet whenever your ManyChat bot sends the “Trigger a Zap” event. Skip the tedious row wrangling and get your message out faster.

          Send notifications from Manychat

          Even though Manychat can run in the background while you're focusing on other work, you may want to keep tabs on all of the conversations taking place in the app. For example, you might want to know when new users express interest in your business. The question is: how do you want to learn about these interactions?

          One way is to use a Zap to trigger a new email in your email app when an event happens in Manychat. You can also use this method to reach out to customers in specific instances, like when they're first added to your Manychat account or you add a specific tag to a contact.

          Send emails in Gmail with new “Trigger a Zap” events in ManyChat

          • Manychat logo
          • Gmail logo
          Manychat + Gmail
          More details
            Your Gmail inbox can be the biggest contributor to your to-do list. Now you can take something off that list when you use this integration, which automatically sends an email message in Gmail when your ManyChat bot sends the “Trigger a Zap” event. Effortlessly keep your communications flowing without needing a single keystroke.

            Send Gmail emails for new tagged users on ManyChat

            • Manychat logo
            • Gmail logo
            Manychat + Gmail
            More details
              When a lead tells your bot they want to subscribe to your emails, what do you do? First, you give them the right tag. Then, you use this integration to send them (and all other leads with the same tag) an email from your Gmail account. Set up this integration and watch your engagement grow without you having to do any work.

              Send emails via Gmail to ManyChat subscribers

              • Manychat logo
              • Gmail logo
              Manychat + Gmail
              More details
                This Zapier integration allows you to easily send a custom email via Gmail to each new ManyChat subscriber. As soon as your subscribers reply with their email address in ManyChat, this integration automatically reaches out!

                Get emails from Gmail when there are new subscribers on ManyChat

                • Manychat logo
                • Gmail logo
                Manychat + Gmail
                More details
                  Want to stay informed when you get new subscribers? This Zapier integration helps you stay informed by sending emails from Gmail when there are new subscribers on ManyChat. You and your team can effortlessly stay informed without lifting a finger.

                  Or you can send Slack notifications to the appropriate team members when new events happen in Manychat. 

                  Send Slack channel messages for new events triggered by ManyChat bots

                  • Manychat logo
                  • Slack logo
                  Manychat + Slack
                  More details
                    Sometimes you need instant notification from your chat bots about certain events. Zapier helps by sending channel messages in Slack when chat bots trigger events in ManyChat. You won't miss another event from your chat bots.

                    Either way, you can keep your marketing team in the loop, prepping them for key follow-ups when Manychat engages your users. 

                    Add Manychat users to your mailing list

                    Manychat's automated chat functions are great for customers. They'll get quick answers to their FAQs without any additional waiting time—and they don't need to wait for a customer support specialist to drop in either. 

                    But a quick automated reply shouldn't be the last they hear from you. If you use email marketing apps like Mailchimp or ActiveCampaign, you can use automation to bring these potential customers into your mailing list software. 

                    Have Manychat tag a user who agrees, for example, and you can set a Zap to import those customers directly into your newsletter. Your mailing list will grow without you having to lift an additional finger.

                    Add new updated ManyChat subscribers to Mailchimp

                    • Manychat logo
                    • Mailchimp logo
                    Manychat + Mailchimp
                    More details
                      This Zapier integration enables you to automatically add every ManyChat subscriber with a new or updated custom user fields as a subscriber to MailChimp. Enrich your email list and to automatically follow up with your subscribers via email!

                      Add or update Mailchimp subscribers from new tagged users in ManyChat

                      • Manychat logo
                      • Mailchimp logo
                      Manychat + Mailchimp
                      More details
                        Successful marketing reaches prospects across platforms, but duplicating your message means a host of tedious copying and pasting. Save yourself from that hassle by using this integration, which automatically creates or updates Mailchimp subscribers when a new tag is added to a ManyChat user. Keep your contact lists fresh, no added clicks or keystrokes necessary.

                        Add Klaviyo subscribers from new ManyChat custom fields

                        • Manychat logo
                        • Klaviyo logo
                        Manychat + Klaviyo
                        More details
                          Here's the best way to get your users into your subscriber list using ManyChat- with Zapier! Set up this integration to add Klaviyo subscribers from the custom fields that your users fill out in the ManyChat box. Just like that, you have all your programs working together to make your job easier.

                          Create or update ActiveCampaign contacts from new tagged users in ManyChat

                          • Manychat logo
                          • ActiveCampaign logo
                          Manychat + ActiveCampaign
                          More details
                            Transferring leads from one app to another can be a tedious and time-intensive process. Save yourself that hassle by using this integration. Automatically create a new ActiveCampaign contact, or update an existing contact, whenever a new tag is added to a ManyChat user. Populate your contact list hands free and enjoy seamless, timely, and effective follow up workflows.

                            Create or update ActiveCampaign contacts from new ManyChat "Trigger a Zap" events

                            • Manychat logo
                            • ActiveCampaign logo
                            Manychat + ActiveCampaign
                            More details
                              If you use ManyChat, you know how important it is to nurture prospects. This integration makes it easier. When a prospect triggers an event on Messenger, we make them a contact on ActiveCampaign. Once they're in your mailing list, you can start nurturing them with awesome emails.

                              Create AWeber subscribers from new or updated ManyChat custom fields

                              • Manychat logo
                              • AWeber logo
                              Manychat + AWeber
                              More details
                                You can transfer people's contact details from your bot to your CRM by hand. Or you can use this integration and have it all be done automatically for you. Just ask a subscriber for their name and email address inside the bot. Then save their response in Custom Fields. Voilà! They're now subscribers on AWeber.

                                Manage your contacts across multiple apps

                                The trick with a service like Manychat is that you're constantly pulling in new contacts. Having a lot of customers is a great problem to have, but it can get difficult to manage. And while Google Sheets is a great option for bringing in new customer contacts into a single source of truth, you may also need to make Manychat play well with your other apps. 

                                For instance, what if you have a new Calendly invitee and want to register them as a Manychat "custom field"? Or what if you want to bring in a new user from Manychat into your LeadConnector software?

                                Let a Zap fill in those gaps. 

                                Set custom fields in Manychat when new invitees are created in Calendly

                                • Calendly logo
                                • Manychat logo
                                Calendly + Manychat
                                More details
                                  Create a smooth experience for your contacts from the moment they schedule a meeting with Calendly to instantly updating their custom details in Manychat. With this workflow, every new invitee in Calendly sets off an automated process that reaches out to Manychat, updating the relevant custom field instantly. No longer worry about the manual task of transferring data between apps, making the whole experience seamless and efficient for both you and your contacts.

                                  Set ManyChat custom fields for invitee created events in Calendly

                                  • Calendly logo
                                  • Manychat logo
                                  Calendly + Manychat
                                  More details
                                    When someone schedules time with you, sometimes you'll need to update their information in your chat platform. This integration helps by setting a custom field value for a ManyChat user when you have invitee created events in Calendly. You won't have to manually update user fields anymore.

                                    Create kvCORE contacts from new tagged ManyChat users

                                    • Manychat logo
                                    • kvCORE logo
                                    Manychat + kvCORE
                                    More details
                                      Make sure that your contact details stay up to date across platforms without getting bogged down in duplicate data entry. Just set up this Zap to automatically generate a contact in your kvCORE account from the details of each new user tagged in ManyChat.

                                      Add or update LeadConnector contacts with new tags applied to ManyChat users

                                      • Manychat logo
                                      • LeadConnector logo
                                      Manychat + LeadConnector
                                      More details
                                        Streamline your contact management tasks with this integration. Once active, this Zap automatically adds a new, or updates an existing, LeadConnector contact as soon as a new tag is applied to a ManyChat user.

                                        Build Manychat into a marketing and contact management powerhouse

                                        The appeal of Manychat is that it makes your brand feel responsive in real-time. A user can reach out on a service like Messenger and get immediate answers to their questions as if you're there chatting with them. And that's great for the users. 

                                        But it's even better for you if you're able to automate Manychat on the backend. You can use the system to save your contacts, notify your sales team when there are new interactions, and enter new contact information into your marketing systems. The result is a far more responsive way to interact on social media. And with Manychat in place, you can remain responsive even as your business grows and your audience expands. 

                                        This is just the start of what you can do with Zapier and Manychat. What will you automate first?

                                        Get productivity tips delivered straight to your inbox

                                        We’ll email you 1-3 times per week—and never share your information.

                                        Related articles

                                        Improve your productivity automatically. Use Zapier to get your apps working together.

                                        A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'