Jessica Lau is a senior content specialist at Zapier. Outside of writing, she likes to snuggle her dogs, and provide unsolicited podcast and book recommendations.
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Jessica Lau
Senior content specialist
Jessica's articles
Most recent articles
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More from Jessica
App tutorials
How to create a template in Google Docs
Here's how to create a template in Google Docs. Plus, how to find and use premade templates in Google Docs.
By Jessica Lau
•
3 min read
App comparisons
Freshdesk vs. Zendesk: Which should you use? [2023]
Whether you choose Freshdesk or Zendesk, both offer excellent omnichannel support options. Here's how they stack up.
By Jessica Lau
•
7 min read
App tutorials
How to find and remove duplicates in Excel
Here's how to find duplicates in Excel. Plus, learn how to find and remove duplicates in one fell swoop.
By Jessica Lau
•
2 min read
Product news
Announcing: New account management tools inside Zapier
From subfolders and an info-dense view to a new Super Admin role, here's an overview of Zapier's newest account management features.
By Jessica Lau
•
3 min read
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