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Jessica Lau

Senior content specialist

Jessica Lau is a senior content specialist at Zapier. Outside of writing, she likes to snuggle her dogs, and provide unsolicited podcast and book recommendations.

Jessica Lau

Jessica's articles

Most recent articles

Automate your work with Zapier

More from Jessica
A hero image for Google Docs app tips with the Google Docs logo on a blue background

App tutorials

How to create a template in Google Docs

Here's how to create a template in Google Docs. Plus, how to find and use premade templates in Google Docs.

By Jessica Lau

3 min read

App comparisons

Freshdesk vs. Zendesk: Which should you use? [2023]

Whether you choose Freshdesk or Zendesk, both offer excellent omnichannel support options. Here's how they stack up.

By Jessica Lau

7 min read

App tutorials

How to find and remove duplicates in Excel

Here's how to find duplicates in Excel. Plus, learn how to find and remove duplicates in one fell swoop.

By Jessica Lau

2 min read

Product news

Announcing: New account management tools inside Zapier

From subfolders and an info-dense view to a new Super Admin role, here's an overview of Zapier's newest account management features.

By Jessica Lau

3 min read


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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'