Get email alerts from new Zendesk tickets

Need to alert someone outside of the support team when a new ticket is created? Use this Zendesk Email integration to trigger an email to anyone that needs to be in the know - a shipping partner, the warehouse, or that guy in finance.

How It Works

  1. A new ticket is created in Zendesk
  2. Zapier sends an email alert to a designated recipient

What You Need

  • Zendesk account
Get email alerts from new Zendesk tickets
Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Email by Zapier integration logo

Send and receive email via a custom Zapier email address at This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

What Is Zapier?

Get Help