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Jessica Lau

Senior content specialist

Jessica Lau is a senior content specialist at Zapier. Outside of writing, she likes to snuggle her dogs, and provide unsolicited podcast and book recommendations.

Jessica Lau

Jessica's articles

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More from Jessica

App tips

What is Trello? And how to use it

Trello is a popular project management tool that you can use for work and personal projects. Here's a step-by-step beginner's guide on how to use it.

By Jessica Lau

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8 min read

App tips

Trello board examples: 16 ways to use Trello to organize everything

From meeting agendas and CRMs to goal tracking and vacation planning, these Trello board examples can help kickstart your next organization workflow.

By Jessica Lau

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12 min read

Business tips

6 mistakes teams make when scaling AI (and how to avoid them)

When ChatGPT first hit the scene, Zapier didn't just dabble here and there.

By Jessica Lau

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8 min read

App tips

How to create a QR code: 5 methods

A QR code is a type of scannable barcode that transports users from a physical thing to a digital destination. Here are five ways to create a QR code.

By Jessica Lau

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6 min read


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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'