You already know that Yelp drives valuable leads. But what happens after someone messages your business, books a job, or makes a purchase? Those activities can often get stuck in inboxes, form submissions, and spreadsheets, never showing up where they matter most and can actually inform your marketing activities.
What this inefficiency costs you:
Missed follow-ups and slower lead response times
Inability to see which channels actually drive paying customers
Reliance on manual processes and delayed reporting
The solution? Automatically connect Yelp leads with Zapier
Zapier’s new Yelp Leads integration makes it easy to connect your Yelp messaging leads to the tools you already use, like HubSpot, ServiceTitan, and LeadConnector.
With just a few clicks, you can:
Send new Yelp messaging leads straight to your CRM, automatically respond, or alert your sales team.
Easily manage and track Yelp leads alongside leads from other platforms.
Reduce the need to manually manage Yelp leads.
Why businesses love it:
Easier lead management: Yelp leads automatically follow your existing flows and get added to your CRM.
More conversions: Follow up in minutes and turn more leads into customers.
No-code setup: Build once in Zapier, no code, no CSVs, no engineering time.
Reply to new Yelp Leads messages with text from ChatGPT
For larger businesses with 10+ locations, you can take it a step further with Zapier’s Yelp Conversions (CAPI) integration connecting your booking or purchase data back to Yelp, so you can see how Yelp Ads actually drive paying customers.
Yelp Conversions gives you the full picture of what’s converting so you can invest where it counts.
More inspiration and ideas to get started
Notify your team in Slack when a Yelp lead arrives
For larger businesses, push closed deals to Yelp’s CAPI to measure ROI
Claim your Yelp Business Page or start Yelp Ads to increase lead volume
For a limited time, Yelp businesses get unlimited Zapier tasks until March 4, 2026 when using the Yelp Leads or Yelp Conversions integrations.
