Steph Knapp

The 6-step client onboarding checklist (with template)

Have you ever had new client déjà vu? You get a "yes" from a prospect, do a happy dance at your desk, start brainstorming ideas for making this the best project ever, and only hours (uh, days?) later remember there's some admin you need to tackle first.

How Hudl uses automation to create a seamless user experience

When a company grows exponentially at a quick clip, some workflows don't scale fast enough to keep up. Here's how Hudl leveraged Zapier to tackle a clunky support process.

44 soft skills examples to advance your career

Looking to make yourself a more valuable worker? Check out these soft skills examples, definitions, and tips for adding soft skills to your resume.

How Smart Charge America uses Zapier to scale and fight climate change

The Climate Clock says we have about six years until we reach a critical turning point in the race against climate change. That’s why David Laderberg, the Vice President of Smart Charge America, relies on automation to scale the company.