Connect Front and Microsoft Teams to unlock the power of automation
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Set up your first integration
Quickly connect Front to Microsoft Teams with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Front with Microsoft Teams - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Comment" from Front.
Add your action
An action happens after the trigger—such as "Create Channel" in Microsoft Teams.
You’re connected!
Zapier seamlessly connects Front and Microsoft Teams, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Team
- Inboxes
Try ItTriggerInstant- Team
- Inboxes
Try ItTriggerInstant- Team
- Tags
Try ItTriggerInstant- Contact IDRequired
- HandleRequired
- Handle SourceRequired
ActionWrite
- Team
- RuleRequired
Try ItTriggerInstant- Team
- Inboxes
Try ItTriggerInstant- Conversation IDRequired
- Author
- BodyRequired
ActionWrite- Conversation IDRequired
- Links External URLsRequired
ActionWrite
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Practical ways you can use Front and Microsoft Teams
Sync customer inquiries with IT support.
When a new inbound message arrives in Front, Zapier will send a notification to a specific Microsoft Teams channel. This keeps the IT team informed of any inquiries needing technical assistance, ensuring swift handling and better communication across teams.
IT
Inform marketing team about engagement.
When there's a new comment on a customer conversation in Front, Zapier will share the update in a designated Microsoft Teams channel. This helps the marketing team monitor customer engagement and adjust campaigns or content strategy as needed.
Marketing & Marketing OpsNotify team about priority clients.
When a high-priority client's conversation is tagged in Front, Zapier will instantly notify the appropriate Microsoft Teams channel. This workflow ensures your team can focus on critical accounts and respond promptly to client needs.
Sales OpsLearn how to automate Front on the Zapier blog
Learn how to automate Microsoft Teams on the Zapier blog
Frequently Asked Questions about Front + Microsoft Teams integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Front and Microsoft Teams
How do I set up the Front and Microsoft Teams integration?
To set up the integration, navigate to your Front account settings and select the integrations tab. From there, search for Microsoft Teams and follow the prompts to authenticate and connect both accounts. Once linked, configure your triggers such as receiving a message in Front to prompt an action in Microsoft Teams, like sending a channel notification.
