Connect ManageEngine ServiceDesk Plus Cloud and Zoom to unlock the power of automation
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How Zapier works
Zapier makes it easy to integrate ManageEngine ServiceDesk Plus Cloud with Zoom - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Asset" from ManageEngine ServiceDesk Plus Cloud.
Add your action
An action happens after the trigger—such as "Create Meeting" in Zoom.
You’re connected!
Zapier seamlessly connects ManageEngine ServiceDesk Plus Cloud and Zoom, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
ActionWrite- Create Request
Creates a new request.
ActionWrite
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant- Create Change
Creates a new change.
ActionWrite - Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
ActionWrite
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Connect ManageEngine ServiceDesk Plus Cloud and Zoom to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Learn how to automate Zoom on the Zapier blog
Frequently Asked Questions about ManageEngine ServiceDesk Plus Cloud + Zoom integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ManageEngine ServiceDesk Plus Cloud and Zoom
How do I integrate ManageEngine ServiceDesk Plus Cloud with Zoom?
You can integrate ServiceDesk Plus Cloud with Zoom by setting up triggers and actions, such as scheduling a Zoom meeting when a new ticket is created in ServiceDesk Plus Cloud.
Can I automatically create Zoom meetings from ServiceDesk Plus Cloud tickets?
Yes, by configuring the appropriate trigger in ServiceDesk Plus Cloud, a Zoom meeting can be automatically created whenever a new ticket is raised.
What triggers can I use to start actions between ManageEngine ServiceDesk Plus Cloud and Zoom?
You can use triggers such as 'New Ticket Created', 'Ticket Status Changed', or 'Ticket Updated' in ManageEngine ServiceDesk Plus Cloud to initiate actions like scheduling or updating Zoom meetings.
Can comments added to a ticket in ManageEngine trigger an action in Zoom?
Yes, adding comments to a ticket in ManageEngine can trigger actions such as sending a notification or updating information in Zoom.
Is it possible to update a ticket's priority based on a change made in Zoom?
Changes made to meeting details or statuses within Zoom cannot directly update ticket priorities, but related automated workflows might be configured to handle this scenario indirectly.
Are there any limitations on the number of integrations between ServiceDesk Plus Cloud and Zoom?
The number of specific integrations may depend on your account type, but typically we support setting up multiple workflows without additional limitation beyond your plan limits.
What happens if there is an error during the integration process between ManageEngine and Zoom?
If an error occurs during integration, logs will capture details that allow you to understand and rectify the issue. Ensure all steps are correctly followed according to our setup guide.
