How we work at Zapier

We're the Zapier Blog, and we're here to make you more productive, help grow your business, and show you how automation means more than robots taking over the world. Justin Pot, Staff Writer Justin explains technology, and has for over a decade.

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About us

In a traditional office space, you're forced to work in a one-size-fits-all environment. When you work on a remote team, you have complete control over your workspace.

This is What a Remote Office Looks Like

Hello there. Thanks for visiting the Zapier Blog. Our goal here is to provide you with helpful, unique content you can use to learn about the best apps, increase your productivity, and find more time in your day.

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Reader Survey: What Articles Would You Like to See More Of on the Zapier Blog?

The other day Yanik Silver and Noah Kagan were discussing the value of paying for things. Their conclusion: it can give you a slight advantage. "I pay for things cause I want that slight edge over others.

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Why Even Bootstrapped Startups Should Pay

Hello again! Today we're going to continue our Support Chronicles series, where we pass along tips, tricks, tools, tactics, and other alliterative terms that help us in providing the best service we can to our users.

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Support Chronicles - Unifying Support Notifications

Our upcoming Backbone.js frontend is quite complex. When you consider the fact that we are relatively inexperienced with Backbone, it made sense to start off with an easier, smaller project.

Backbone.js and Chrome Extensions

In the tradition of recapping YC experiences, especially around the acceptance process during the beginning of a new YC batch, I thought it would be fun to quickly recap what we did prior to our YC S12 funding.

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3 Dudes from Missouri Built a Product, Found Paying Customers, and Got Into YC

Bryan and I recently attended the REDI Entrepreneurial Summit in our home town of Columbia, Missouri.

4 Ways First Time Tech Founders Waste Time

As a fast-growing startup with limited personnel and resources it's absolutely essential we make the best possible use of our time as possible.

The 10 Essential Web Apps that Power our Startup

Learning is a big part of entrepreneurship. At Zapier we do our best to learn lessons from the giants who have come before us. Many times entrepreneurs learn lessons the hard way. We don't want to do that.

5  Entrepreneurs Who Inspire Strategy at Zapier

There are over 3,000 universal emoji. Seems like a lot, but if emoji is its own language, then we're basically toddlers when it comes to speaking it. For starters, most English-speaking adults know about 42,000 words.

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A brief history of emoji and how we use them at Zapier

When most people think of accountants and accounting jobs, they think of someone sitting behind a desk in an office, meeting with clients, and dealing with piles of paperwork.

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Lessons Learned From Working Remotely As an Accountant

Support Bliss: Inbox zero in Help Scout Like most operations at Zapier, our process to measure support has gone through several iterations.

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Support Recap: The Data that Drives Customer Support for Over 600,000 Product Use Cases

Building out a blog as a marketing channel isn't easy. There are a few companies that make it work for them (such as HubSpot, Unbounce, Moz and Buffer), but most company blogs languish away. At Zapier, we are no different.

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From Erratic to Effective: The Story Behind the Zapier Blog in 2013

You might not believe me, but security teams really do want to help make security as simple as possible for you. Seriously.

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Why our VPN doesn't use passwords

The secret's out. Here at Zapier, we have a major app crush on Airtable, an easy-to-use relational database.

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How the Zapier Team Uses Airtable

From day one, Zapier has always been a distributed team. Even though my co-founders, Bryan and Mike, and I lived in the same city, we had different schedules and were bootstrapping Zapier on the side of our day jobs and school.

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Why Zapier has always been 100% remote

Before working at Zapier, I didn't have first-hand experience with UX (user experience) research. Largely based on instinct or a few Google Analytics reports, those experiences put decision-making in a black box for me.

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Research Is a Team Sport: How to Conduct UX Research (Templates Included)

The people you work with define your work experience. And, oftentimes, the people you love to work with don't get the credit they deserve.

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How We Work: Meet Some of the Women Behind Zapier

Just as you probably do, we love hearing from our customers. User needs are the compass that guides the features we create and helps inform how we decide to build them.

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How to Use a Customer Feedback Database to Turn Insights into Action

More and more companies are seeing the benefits of remote work for productivity in the workplace. As Director of Design at Zapier, I frequently get asked the question of how the design process works for an all-remote team.

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Remote Design: How Zapier Is Building a Distributed Design Culture

Because Zapier is a completely remote team, our semi-annual retreats are a pretty big deal for us. 351 days of the year, most of us on the 50+ person team never interacts with another teammate in person.

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How We Retreat: Zapier's Favorite Team-Building Games

August was fast approaching, and my son's due date was roughly two months away. At the time, Zapier did not have an official parental leave policy. No employee had had a child yet, so we hadn't needed one.

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What it's Like to Take a Long Paternity Leave

It's not enough to write compelling content. Author the shortest and sweetest post—or the longest longform—and it's still only one post. A one-time shot.

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From Blog to Book: The Complete Guide to Writing, Editing and Publishing Your First eBook

Christmas is that magical time of the year when you change up your playlist, spend more time with family and friends, eat meal after meal of delicious food and, without fail, purchase an Amazon Prime subscription December 22.

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Conspiracy Santa: A Better Secret Santa for Teams

At Zapier, everything revolves around app integrations. Since June 2012, we've done 312 app integrations and with over 40 of those coming in the past two months alone, there's no sign we're slowing down.

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12 Marketing Lessons Learned from 60 App Integrations in 6 Months

Insight from an all-remote high-growth company.

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