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6 min read

How to respond to negative reviews from your customers

Admit you need to do better, then actually do better.

By Justin Pot · February 5, 2021
A screenshot of a woman who works at a coffee shop, talking to a customer who appears to be disappointed

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Justin Pot

Justin Pot is a writer and journalist based in Hillsboro, Oregon. He loves technology, people, and nature, not necessarily in that order. Learn more: justinpot.com

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