AI is moving from pilots to production.
And that shift brings new pressure: stronger governance, clearer audit trails, safer data handling, and workflows that don’t require manual babysitting.
This month’s updates focus on making automation easier to scale responsibly—whether that means adding AI guardrails, giving admins more control, improving lead routing accuracy, or tightening how Forms and Tables work together.
Here’s what’s new.
Table of contents:
Zaps: Add AI guardrails directly into your workflows
AI Guardrails by Zapier is a new built-in app that adds safety checks to any Zap.
You can now:
Detect 30+ types of PII (SSNs, credit cards, bank info, emails, addresses, and more)
Automatically block a Zap if sensitive data is detected
Redact sensitive information before it continues downstream
Detect prompt injection attempts
Flag jailbreak attempts
Screen for toxicity
Analyze sentiment with confidence scores
All checks return structured outputs, so you can use paths and filters to intelligently route, block, or escalate workflows.
Agents: Discover and reuse proven templates
Zapier Agents templates now live alongside Zap templates in a unified experience at zapier.com/templates/agents.
Instead of hunting for AI workflows in separate places—or building from scratch—you can browse, discover, and launch Agents templates directly from the main Templates hub. For teams exploring AI automation, this means you can start from a proven workflow and adapt it to your needs in minutes.
Chatbots: Manage chatbot access across your organization
Admins can now disable Chatbots across their entire organization.
When disabled:
New Chatbots cannot be created
Existing Chatbots become inaccessible (but are not deleted)
Users see a clear message that the feature has been turned off by an admin
At this time, the toggle isn’t self-serve. If you’d like Chatbots disabled for your organization, contact your account team or Support to request it.
Billing: See exactly when billing plans change
Team and Enterprise admins can now view tier, interval, and plan type changes directly in the audit log.
Instead of opening a support ticket or digging through emails, finance and compliance teams get a clear, chronological history in-product.
Assets: Automatically document your systems
Folders now include a Documentation tab where you can keep system context directly alongside your assets.
You can:
Add Markdown notes to explain workflows and handoffs
Pin an existing Canvas to visualize how assets connect
Auto-generate a Canvas from folder assets in one click
The generated Canvas maps how your Zaps, Tables, Interfaces, Chatbots, and Agents relate to each other—and it’s fully editable, so you can refine it as your system evolves.
As your automation footprint grows, this makes it easier to onboard new team members, share context, and maintain complex workflows without relying on memory or scattered documentation.
Assets: Access your most important assets in one click
You can now mark Folders, Zaps, Tables, Forms, Chatbots, or Canvases as favorites from any asset listing page.
Favorited items appear in a dedicated Favorites section in the left navigation, so your most-used or in-progress work is always one click away—no matter where it lives.
As teams build more workflows across departments, asset lists grow quickly. Instead of scrolling, searching, or renaming folders just to keep them visible, you can pin what matters most and switch between projects instantly.
Lead Router: Build a working router in minutes
Lead Router now includes a guided onboarding experience that walks you step-by-step through building a working router.
Previously, setting up a router meant jumping between documentation and multiple product areas to piece everything together. It was easy to miss a step—or end up with a configuration that didn’t behave as expected.
Now, the onboarding wizard guides you through defining routing logic, configuring queues, and assigning reps in a structured flow—so you can launch with confidence.
Lead Router: Automatically manage rep and queue updates
Lead Router now supports app actions that let you manage reps and queue membership programmatically.
You can:
Create Sales Reps
Update Sales Reps
Update Queue Membership
Remove Queue Membership
Rep availability actions are rolling out, so you can connect Lead Router to your calendar, PTO system, or HR tools. When a rep is out of office, they’re automatically removed from the queue. When they return, they’re added back.
No manual updates. No forgotten PTO. No leads assigned to unavailable reps.
Forms: Use linked Tables as live dropdowns
Linked record fields now function as selectable dropdowns inside Forms.
Instead of maintaining duplicate option lists—or relying on read-only fields—form builders can now:
Add a linked record field to a form
Let respondents choose from a live dropdown sourced directly from a Table
Automatically link the submission to the correct record
Your Table becomes the single source of truth. When records are added or updated, the form dropdown reflects those changes automatically.
Forms: Show calculated totals before submission
Formula fields defined in Tables now preview inside Forms before submission.
You define the formula once in the Table—like a total, a price × quantity calculation, or a sum of inputs. When someone fills out the form, they see that calculated value update live before they click submit.
That means:
Order totals are visible immediately
Quotes reflect real calculations
Respondents can verify numbers before submission
Forms no longer just collect raw inputs—they reflect your table logic in real time.
Wrapping up
Automation is evolving. It’s no longer just about connecting apps — it’s about orchestrating systems that include AI, people, and data.
Explore what’s new in your account and see how these updates can strengthen the systems you’re building. Jump back into Zapier →
