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Mikkel Andreassen

Mikkel is passionate about customer experience in every color of the beautiful customer engagement spectrum. He loves building great connections with his customers, which often lead to meaningful friendships that last a lifetime and inspire his work. Driven by the genuine belief that CX is the pivotal force that drives a successful business, he is currently at the helm of Dixa's customer experience strategy.

Mikkel's articles

Business tips
How to deliver strong customer service via Facebook Messenger
Business happens on Facebook, and that means that customer service happens there too. But doing customer service on a platform meant for marketing can feel a little tricky.
By Mikkel Andreassen

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4 min read

Most recent articles

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