Microsoft Teams + Zendesk
Send Microsoft Teams chat messages for new Zendesk tickets
Stay on top of customer interactions with this Zendesk to Microsoft Teams workflow. Whenever a new ticket is created in Zendesk, a chat message is sent in Microsoft Teams, helping your customer service team respond in real-time. Enhance your team's efficiency by leveraging this seamless communication automation.
Stay on top of customer interactions with this Zendesk to Microsoft Teams workflow. Whenever a new ticket is created in Zendesk, a chat message is sent in Microsoft Teams, helping your customer service team respond in real-time. Enhance your team's efficiency by leveraging this seamless communication automation.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
