JotForm Help & Support

  • How to Get Started with JotForm
  • Common Problems with Jotform
  • Popular Things To Do With JotForm

How to Get Started with JotForm

About the JotForm Integration#

  • Admin/owner permissions: Sub-user accounts can run into permissions errors with fetching data and it may be necessary to get access to the main account. European users will need to select "Yes" when asked "Do you use European Datacentres?" while connecting their accounts.
  • Paid/versioned account: Free JotForm accounts are limited to 1,000 API requests per day. Paid JotForm accounts are limited to 10,000 API requests per day. "Company", "branded", or enterprise domains (i.e. are not supported.

Setting up the JotForm Integration#

The first thing you'll need to do to get started with hooking up JotForm with Zapier and hundreds of other services is to add your JotForm Account to Zapier. Click to add a JotForm account in your Zap.

Click to add a different account

Next you will give your new Account a name or label, which is just a handy name for you to recognize within Zapier. It doesn't matter what you name it.

Give your JotForm account a title

You should then get a pop-up window from JotForm asking you to log-in and allow the connection between that JotForm account and Zapier.

Authorize your JotForm account

After logging in and clicking the green button to allow the connection, you'll get sent back to your zap where you now have your JotForm account connected!

Your JotForm account is authorized

Common Problems with Jotform

All fields are coming across as N/A#

If you reside outside of the US, try changing your settings to use the European Data Centers. You can do by re-connecting your Jotform account and selecting "Yes" to "Do You Use European Datacenters".


Getting code: 401, desc: null in the sample data#

This means that you aren't authorized to access the data and are likely not the owner of the form. You have to own the form to be able to access the data. You should be able to clone the form under your account and use that cloned version in your zap, or else have the person who originally created the form in Jotform connect their account to Zapier.

Popular Things To Do With JotForm

  • Create Trello cards from new JotForm submissions

    JotForm + Trello

    Try It
  • Save new JotForm responses as Google Sheets rows

    JotForm + Google Sheets

  • Create Google Calendar event from new JotForm submission

    JotForm + Google Calendar

  • Add ActiveCampaign contacts from new JotForm submissions

    JotForm + ActiveCampaign

  • Add new JotForm submissions to Asana as tasks

    JotForm + Asana

  • Get Slack notifications for new JotForm form submissions

    JotForm + Slack

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