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Connect Jira Software Server and Things to unlock the power of automation

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Zapier makes it easy to integrate Jira Software Server with Things - no code necessary. See how you can get setup in minutes.

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Jira Software Server logo
Jira Software Server
Jira Software Server logo
Jira Software Server
1. Choose trigger event
Things logo
Things
Things logo
Things
2. Choose action
Jira Software Server logo
1. Select the event
Setup
Test
Jira Software Server logo
Jira Software Server
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Issue" from Jira Software Server.

Add your action

An action happens after the trigger—such as "Create To-Do" in Things.

You’re connected!

Zapier seamlessly connects Jira Software Server and Things, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Project
      Required
    Trigger
    Polling
    Try It
  • Jira Software Server triggers, actions, and search
    New Issue Type

    Triggers when you add a new issue type.

    Trigger
    Polling
    Try It
    • Issue
      Required
    • User
      Required
    Action
    Write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Jira Software Server and Things to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Jira Software Server on the Zapier blog

Learn how to automate Things on the Zapier blog

Make work flow with AI

Level up your Jira Software Server to Things integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Jira Software Server + Things integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Software Server and Things

How do I initiate an automation between Jira Software Server and Things?

To start an automation between Jira Software Server and Things, you'll want to set up a trigger in Jira Software, such as a new issue creation or status change. This trigger will prompt a corresponding action in Things, like creating a new task or updating an existing one.

What triggers can be used from Jira Software Server for Things automation?

In our integration setup, you can use triggers like 'New Issue', 'Issue Updated', or 'New Comment'. These changes in Jira can automatically prompt actions within Things, such as generating new tasks or updating notes.

Can I create a task in Things when an issue is closed in Jira?

Yes, you can set up an action to create a new task in Things automatically when an issue is closed in Jira. This helps maintain your workflow continuity by ensuring that related tasks are tracked.

Are there customization options for the actions taken in Things based on different triggers from Jira?

Absolutely. Our integration allows you to customize each action performed in Things based on specific triggers from Jira. You might configure it to add detailed information about the issue directly into the notes of your task when certain criteria are met.

Is it possible to update properties of tasks in Things with status changes from Jira issues?

Yes, when an issue's status changes—like moving from 'In Progress' to 'Done'—you can automate updates to the corresponding task's properties within Things to reflect these changes.

Do I need any special permissions to integrate Jira Software Server with Things?

You will need administrative access both on your Jira Software Server account and your Things setup. This level of access ensures that triggers are accurately identified and permissions are sufficient for necessary actions.

How often do triggers and actions sync between Jira Software Server and Things?

Our system processes activities almost instantaneously. However, synchronization times might vary slightly depending on server loads and network conditions at any given time.

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About Jira Software Server
Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
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Things is an award-winning personal task manager for Mac and iOS that helps you achieve your goals.
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