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Intercom

Customer Support

Enrich new Intercom leads via FullContact and assign an Intercom tag

Segmenting your customers opens the door for personalized messaging, and the more data you have, the more targeted that messaging can be. Use this automation to enrich new Intercom leads with demographic, social, company data points and more so that you can better customize your communication. Then, add a tag to those contacts in Intercom.

Segmenting your customers opens the door for personalized messaging, and the more data you have, the more targeted that messaging can be. Use this automation to enrich new Intercom leads with demographic, social, company data points and more so that you can better customize your communication. Then, add a tag to those contacts in Intercom.

  1. When this happens...
    IntercomIntercom
    New Lead

    Triggers when a new Lead is created.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Add/Remove Tag on User

    Attach or remove a tag on a specific user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
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intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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Related categories

  • Customer Support

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