Intercom Integrations

Name: Zapier
Availability: InStock

Put Intercom to work with AI and enterprise-grade automation

Automate smarter with Intercom and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
8,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Salesforce

CRM (Customer Relationship Management)

Slack

Team Chat

Typeform

Forms & Surveys

Mailchimp

Marketing Automation

ActiveCampaign

Marketing Automation

Twilio

Phone & SMS

Unbounce

Forms & Surveys

Stripe

Payment Processing

Notion

Task Management

Salesforce

CRM (Customer Relationship Management)

Slack

Team Chat

Typeform

Forms & Surveys

Mailchimp

Marketing Automation

ActiveCampaign

Marketing Automation

Twilio

Phone & SMS

Salesforce

CRM (Customer Relationship Management)

Slack

Team Chat

Typeform

Forms & Surveys

Mailchimp

Marketing Automation

ActiveCampaign

Marketing Automation

Twilio

Phone & SMS

Unbounce

Forms & Surveys

Stripe

Payment Processing

Notion

Task Management

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Send new Intercom conversations as Slack channel messages
Details
Try it
Intercom + Slack
Add new Intercom users to Mailchimp
Details
Try it
Intercom + Mailchimp
Post Slack messages for new Intercom users
Details
Try it
Intercom + Slack
Add new rows on Google Sheets for new users on Intercom
Details
Try it
Intercom + Google Sheets
Add Klaviyo subscribers for new emails added to Intercom leads
Details
Try it
Intercom + Klaviyo
Create or update Intercom users from new Unbounce form submissions
Details
Try it
Unbounce + Intercom

Send new Intercom conversations as Slack channel messages

Details

Try it

Intercom + Slack

Add new Intercom users to Mailchimp

Details

Try it

Intercom + Mailchimp

Post Slack messages for new Intercom users

Details

Try it

Intercom + Slack

Add new rows on Google Sheets for new users on Intercom

Details

Try it

Intercom + Google Sheets

Add Klaviyo subscribers for new emails added to Intercom leads

Details

Try it

Intercom + Klaviyo

Create or update Intercom users from new Unbounce form submissions

Details

Try it

Unbounce + Intercom

Add new Intercom users from Typeform form entries

Details

Try it

Typeform + Intercom

Update or create Intercom contacts with new HubSpot contact property changes

Details

Try it

HubSpot + Intercom

Create ActiveCampaign contacts for newly added lead emails in Intercom

Details

Try it

Intercom + ActiveCampaign

Add new Facebook Lead Ads leads to Intercom as leads

Details

Try it

Facebook Lead Ads + Intercom

Send Slack messages when contacts reply on Intercom

Details

Try it

Intercom + Slack

Analyze Intercom customer conversations with ChatGPT

Details

Try it

Intercom + ChatGPT (OpenAI) + Google Sheets

Add new Intercom users from Typeform form entries
Details
Try it
Typeform + Intercom
Update or create Intercom contacts with new HubSpot contact property changes
Details
Try it
HubSpot + Intercom
Create ActiveCampaign contacts for newly added lead emails in Intercom
Details
Try it
Intercom + ActiveCampaign
Add new Facebook Lead Ads leads to Intercom as leads
Premium
Details
Try it
Facebook Lead Ads + Intercom
Send Slack messages when contacts reply on Intercom
Details
Try it
Intercom + Slack
Analyze Intercom customer conversations with ChatGPT
Details
Try it
Intercom + ChatGPT (OpenAI) + Google Sheets

Intercom integration details

Give your marketing and support teams the tools they need to create the best customer experience. Connect Intercom to Zapier for a seamless communication process, and automatically link Intercom to all the other apps you use. Easily pass information to and from other apps to provide customers with the most personalized communication experience possible.

Connect Intercom to 8,000+ apps

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
Try It
New Lead
Triggers when a new Lead is created.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
Trigger
Instant
Try It
New Company
Triggers when a new Company is created.
Trigger
Instant
Try It

New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
Try It
- Tag
Trigger
Instant
Try It

Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Body
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company ID
Action
Write
- Conversation ID
  Required
- Reply Type
  Required
- Reply Body
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Body
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup Email
  Required
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation ID
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
Try It
Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
Try It
New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
Try It
- Message body format
Trigger
Instant
Try It
New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
Try It
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Updated Company
Triggers when a company is updated.
Trigger
Instant
Try It
- Updates
  Required
- Update sample
Trigger
Instant
Try It
New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
Try It
- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Message Body
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Message Body
  Required
Action
Write
- Company
  Required
- Tag Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

Intercom Help & Support

Common issues

Common Problems with Intercom

How to get started with Intercom on Zapier

Intercom Tutorials

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Similar apps

HubSpot

Marketing Automation

Inbound Now

Marketing Automation, WordPress

Intercom Integrations

Put Intercom to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow