Don’t lose your valuable Intercom conversations. Instead, store it all in the same place for easy analysis and sharing. This Zapier integration creates a new note in Dovetail when a conversation is closed in Intercom, and copies across a link to the discussion, and the contents of the chat.
Note: The “Reply and close” button won't trigger this. You must reply and then close the conversation separately.
How this Intercom-Dovetail integration works
- A new conversation is closed in Intercom
- Zapier saves the contents of the conversation to a note in Dovetail
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Triggers when a new user is created.
Attach or remove a tag on a specific user.
Triggers when a lead converts to a user.
Update a user within Intercom given their e-mail address.
Triggers when a user unsubscribes from Intercom.io emails.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Triggers when a new conversation is created by a user in Intercom.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Triggers when a new insight is published.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.