Beamer + Intercom

Send incoming messages in Intercom for new nps responses in Beamer

This workflow springs into action when a new Net Promoter Score (NPS) response pops up in your Beamer app. It then swiftly delivers an incoming message in the Intercom app, ensuring you seamlessly respond to feedback without missing a beat. It's an ideal solution for businesses aiming to enhance customer satisfaction and engagement, making interactions smooth and effortless.

When this happens...
New NPS Response
Triggers when a new NPS response is received.
TriggerInstant
automatically do this!
Send Incoming Message
Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.
ActionWrite

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Supported triggers and actions

What does this mean?

New Idea Comment
Triggers when a new comment is sent for an idea.
Trigger
Instant
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New Idea Vote
Triggers when a new vote is sent for an idea.
Trigger
Instant
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New NPS Response
Triggers when a new NPS response is received.
Trigger
Instant
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Post Deleted
Triggers when a post is deleted.
Trigger
Instant
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New Reaction
Triggers when a new reaction is sent for a post.
Trigger
Instant
Try It

- Idea IDRequired
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
- TitleRequired
- ContentRequired
- Category
- Publish Settings
- Link URL
- Link Text
- Link Settings
- Publication Date
- Expiration Date
- Show in Widget
- Show in Standalone
- Boosted Announcement Settings
- Language
- Segmentation Filter
- Segmentation User ID
- Feedback Settings
- Reactions Settings
- Social Share Settings
- Push Notification Settings
- Author's Email Address
Action
Write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
Try It
- Tag
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- EmailRequired
- Note TextRequired
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- LeadRequired
- Tag NameRequired
- Untag?
Action
Write
- CompanyRequired
- Monthly Revenue
- Plan
- Custom Attributes
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

New Idea
Triggers when a new idea is created.
Trigger
Instant
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New Comment
Triggers when a new comment is sent for a post.
Trigger
Instant
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New Post
Triggers when a new post is published.
Trigger
Instant
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Post Edited
Triggers when a post is edited.
Trigger
Instant
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- Idea IDRequired
- TextRequired
- Visible
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
- TitleRequired
- Content
- Visible
- Category
- Status
- Notes
- Filters
- Votes Count
- Date
- Language
- Internal User Email
- User ID
- User Email
- User First Name
- User Last Name
Action
Write
Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
New Company
Triggers when a new Company is created.
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Instant
Try It
Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
Try It
New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
Try It
- EmailRequired
- Event NameRequired
- Metadata
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- EmailRequired
- Tag NameRequired
- Untag?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

About Beamer

Beamer is an easy to use newsfeed and changelog for your website or app. Use it to announce news and features, and improve user engagement.

Learn more

Related categories

Product Management

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more Help

Related categories

Customer Support

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Beamer + Intercom

Send incoming messages in Intercom for new nps responses in Beamer

New Idea Comment

New Idea Vote

New NPS Response

Post Deleted

New Reaction

Create Idea Vote

User ID

User Email

User First Name

User Last Name

Create Post

TitleRequired

ContentRequired

Category

Publish Settings

Link URL

Link Text

Link Settings

Publication Date

Expiration Date

Show in Widget

Show in Standalone

Boosted Announcement Settings

Language

Segmentation Filter

Segmentation User ID

Feedback Settings

Reactions Settings

Social Share Settings

Push Notification Settings

Author's Email Address

Lead Converted to User

Contact Replied

New Closed Conversation

New Conversation

Tag Added to Conversation

Tag

Tag Added to User

Which Tag?

Add Note

EmailRequired

Note TextRequired

Reply to Conversation

Conversation IDRequired

Reply TypeRequired

Reply BodyRequired

Attachments

Send Message to Contact

FromRequired

ToRequired

Message TypeRequired

BodyRequired

Subject

Template

Create Conversation Without Contact Reply?

Add/Remove Tag on Lead

LeadRequired

Tag NameRequired

Untag?

Update Company

CompanyRequired

Monthly Revenue

Plan

Custom Attributes

Create/Update User

Lookup EmailRequired

Full Name

User ID

Company ID

Unsubscribed From Emails

Phone Number

Created At

IP Address

Custom Attributes

API Request (Beta)