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Gmail + Intercom

Create a New Incoming Message from a Gmail Email [Business Gmail Accounts Only]

  1. When this happens

    Step 1: New Email

  2. Then do this

    Step 2: Send Incoming Message

Keep a holistic view of communication with your customers by using this Zapier integration to log incoming Gmail messages as from a user as an incoming message in Intercom.

How it Works

  1. Someone sends an email to your Gmail account
  2. Zapier automatically creates a new incoming message in Intercom

What You Need

  • A Gmail account
  • An Intercom account

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

Supported triggers and actions

What does this mean?
gmail logo
gmail logo
gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn More

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About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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