Getting too many of your customer supports from outside the pipeline via Gmail? Reign it all back in with this Zap. Set up this integration between Gmail and Intercom and any new incoming emails that match a particular label or mailbox will be sent through to Intercom as messages, allowing the whole support team to stay on top of all messages.
How It Works
- A new labelled email is received in Gmail
- Zapier automatically sends a message in Intercom
What You Need
- Gmail account
- Intercom account
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.
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Create a New Incoming Message from a Gmail Email [Business Gmail Accounts Only]
Keep a holistic view of communication with your customers by using this Zapier integration to log incoming Gmail messages as from a user as an incoming message in Intercom.
How it Works
- Someone sends an email to your Gmail account
- Zapier automatically creates a new incoming message in Intercom
What You Need
- A Gmail account
- An Intercom account
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.
Send new labeled Gmail emails to Intercom as messages [Business Gmail Accounts Only]
Getting too many of your customer supports from outside the pipeline via Gmail? Reign it all back in with this Zap. Set up this integration between Gmail and Intercom and any new incoming emails that match a particular label or mailbox will be sent through to Intercom as messages, allowing the whole support team to stay on top of all messages.
How It Works
- A new labelled email is received in Gmail
- Zapier automatically sends a message in Intercom
What You Need
- Gmail account
- Intercom account
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.
Create draft emails in Gmail when users are tagged in Intercom
Improve your customer communications process by instantly creating emails, ready to be sent, based off of customer details. This Zapier automation will create a draft email in Gmail when a specific tag is added to a contact's details in Intercom. Speed up your communications by automating email creation.
Note: The 'New Tag on User' trigger will only work if you manually add the tag in the details view of a contact in Intercom
How It Works
- A user is tagged in Intercom
- Zapier creates a draft email in Gmail
What You Need
- Intercom account
- Gmail account
It's easy to connect Gmail + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when you receive a new email that matches a search string you provide.
Create (but do not send) a new email message.
Triggers when you receive a new email and label it within two days.
Create and send a new email message.
Triggers when you receive a new attachment (triggers once per attachment).
Attach or remove a tag on a specific user.
Triggers when you receive a new email and star it within two days.
Update a user within Intercom given their e-mail address.
Triggers when a new thread starts.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
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