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Send new labeled Gmail emails to Intercom as messages [Business Gmail Accounts Only]

  1. When this happensStep 1: New Labeled Email

  2. Then do thisStep 2: Send Incoming Message

Getting too many of your customer supports from outside the pipeline via Gmail? Reign it all back in with this Zap. Set up this integration between Gmail and Intercom and any new incoming emails that match a particular label or mailbox will be sent through to Intercom as messages, allowing the whole support team to stay on top of all messages.

How It Works

  1. A new labelled email is received in Gmail
  2. Zapier automatically sends a message in Intercom

What You Need

  • Gmail account
  • Intercom account

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

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Connect Gmail + Intercom in Minutes

It's easy to connect Gmail + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Attachment

Triggers when you receive a new attachment (triggers once per attachment).

New Labeled Email

Triggers when you receive a new email and label it within two days.

New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

New Thread

Triggers when a new thread starts.

Add Event

Tags a user with an event that occurred.

New Label

Triggers when you add a new label.

New Email

Triggers when a new e-mail appears in the specified mailbox.

New Starred Email

Triggers when you receive a new email and star it within two days.

Add Note

Add a note to a user.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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