Gmail + Intercom

Create draft emails in Gmail when users are tagged in Intercom

  1. When this happens

    Step 1: Tag Added to User

  2. Then do this

    Step 2: Create Draft

Improve your customer communications process by instantly creating emails, ready to be sent, based off of customer details. This Zapier automation will create a draft email in Gmail when a specific tag is added to a contact's details in Intercom. Speed up your communications by automating email creation.

Note: The 'New Tag on User' trigger will only work if you manually add the tag in the details view of a contact in Intercom

How It Works

  1. A user is tagged in Intercom
  2. Zapier creates a draft email in Gmail

What You Need

  • Intercom account
  • Gmail account

Supported triggers and actions

What does this mean?
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gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
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About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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