Create draft emails in Gmail when users are tagged in Intercom

Improve your customer communications process by instantly creating emails, ready to be sent, based off of customer details. This Zapier automation will create a draft email in Gmail when a specific tag is added to a contact's details in Intercom. Speed up your communications by automating email creation.

Note: The 'New Tag on User' trigger will only work if you manually add the tag in the details view of a contact in Intercom

How It Works

  1. A user is tagged in Intercom
  2. Zapier creates a draft email in Gmail

What You Need

  • Intercom account
  • Gmail account
Create draft emails in Gmail when users are tagged in Intercom
Intercom integration logo

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

Gmail integration logo

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

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