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Intercom + Pipedrive

Create notes in Pipedrive for new Intercom conversations

Stay on top of new Intercom conversations by seamlessly connecting them with your Pipedrive CRM. With this workflow, whenever a new conversation starts in Intercom, a note will be created in Pipedrive, allowing you to easily track customer interactions and ensure timely follow-ups. Keep your sales team informed and enhance collaboration between customer support and sales with this efficient automation process.

Stay on top of new Intercom conversations by seamlessly connecting them with your Pipedrive CRM. With this workflow, whenever a new conversation starts in Intercom, a note will be created in Pipedrive, allowing you to easily track customer interactions and ensure timely follow-ups. Keep your sales team informed and enhance collaboration between customer support and sales with this efficient automation process.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new conversation is created by a user in Intercom.

    TriggerInstant
  2. automatically do this!
    PipedrivePipedrive
    Create Note

    Creates a new note.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Pipedrive

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.

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