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Zapier makes it easy to integrate Google Calendar with Zendesk - no code necessary. See how you can get setup in minutes.
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Google Calendar
Google Calendar
1. Choose trigger event
Zendesk
Zendesk
2. Choose action
1. Select the event
Setup
Test
Google Calendar
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Calendar" from Google Calendar.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects Google Calendar and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Subject
Required
Follow-up Source Ticket
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/Description
Required
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket
Required
Comment body
Comment format
Should the Comment be public?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Organization
Required
Name
Details
Notes
Tags
Domain_names
External_id
Shared_tickets
Shared_comments
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User
Required
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External_id
Verified
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket_id
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Name
Required
Details
Notes
Tags
Domain_names
External_id
Group_id
Shared_tickets
Shared_comments
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Google Calendar and Zendesk with AI agents and code
Beyond Zap workflows. Call Google Calendar and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Google Calendar and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Attendee(s) to Event
Delete User
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Google Calendar and Zendesk
Add business events from Google Calendar to Zendesk
Stay in control of business operations. When a new meeting or event is added to your Google Calendar, Zapier can create a related Zendesk ticket to track any action items or follow-ups, ensuring nothing is missed.
Assign Zendesk tickets to agents using Google Calendar
Avoid scheduling conflicts for support teams. When a new event is added to Google Calendar within specific working hours, Zapier can assign corresponding Zendesk tickets to agents already scheduled during that time.
Ensure no emergencies or critical requests are overlooked. When a high-priority Zendesk ticket is created, Zapier can automatically add it as an event in your Google Calendar to help IT teams tackle urgent issues promptly.
Learn how to automate Google Calendar on the Zapier blog
Learn how to automate Zendesk on the Zapier blog
Make work flow with AI
Level up your Google Calendar to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Google Calendar + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google Calendar and Zendesk
How can I set up Google Calendar to create events from Zendesk tickets?
To set up Google Calendar to create events from Zendesk tickets, you'll need to configure a trigger in Zendesk that recognizes a specific event, such as ticket creation or status change. In our platform, this trigger can then activate an action that sends the relevant ticket details to Google Calendar, creating an event with the required information such as subject, description, and due date.
Can I use my existing calendar with Zendesk triggers without creating new calendars?
Yes, you can use your existing Google Calendar with Zendesk triggers. When setting up the integration through our platform, you just need to select your existing calendar as the destination for new events. This way, whenever a specified trigger in Zendesk is activated, it automatically adds an event to your chosen Google Calendar.
What kind of triggers in Zendesk can be used with this integration?
We support a variety of triggers within Zendesk for integration with Google Calendar. Common options include ticket creation, status updates, priority changes, or custom field updates. These triggers allow for flexible automation workflows that seamlessly update your calendar based on specific support activities.
Can I customize the event details created in Google Calendar from Zendesk?
Absolutely! Our integration allows full customization of the details sent from a Zendesk ticket to a Google Calendar event. You can define which elements of the ticket—such as title, description, requester info—are included in the calendar entry and map custom fields as needed.
Is it possible to update or delete Google Calendar events through this integration when changes occur in Zendesk?
Yes, our integration supports updating or deleting events in Google Calendar when corresponding changes happen in Zendesk tickets. This requires setting up additional actions linked to specific triggers like reopening or resolution of tickets.
How do I handle multiple calendars when integrating with Zendesk?
Handling multiple calendars is straightforward with our integration tools. You simply select which calendar you want each specific type of trigger action to route its event data into. Different departments or teams could thus maintain segregated schedules by using distinct calendars.
Are there any limitations on syncing data between Zendesk and Google Calendar?
While most features work seamlessly through our platform's integration capabilities between Zendesk and Google Calendar, there are general API limitations such as request throttling by either service provider which might affect real-time updates if limits are exceeded repeatedly.
About Google Calendar
Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.
