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Get Slack message for new Freshdesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Send Channel Message

If you're looking for a way to integrate even more of your work in Slack, try this Freshdesk-Slack integration. Once active, any new Freshdesk tickets will trigger new messages to any Slack channel you want

How It Works

  1. A ticket is updated on Freshdesk
  2. Zapier automatically sends a Slack message

What You Need

  • Freshdesk account
  • Slack account
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Connect Freshdesk + Slack in Minutes

It's easy to connect Freshdesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions