Get Slack message for new Freshdesk tickets

If you're looking for a way to integrate even more of your work in Slack, try this Freshdesk-Slack integration. Once active, any new Freshdesk tickets will trigger new messages to any Slack channel you want

How It Works

  1. A ticket is updated on Freshdesk
  2. Zapier automatically sends a Slack message

What You Need

  • Freshdesk account
  • Slack account
Get Slack message for new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Slack integration logo

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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