Zapier makes it easy to integrate Typeform with Gorgias - no code necessary. See how you can get setup in minutes.
A trigger is the event that starts your Zap—like a "Agent Conversation Finished" from Typeform.
An action happens after the trigger—such as "Create Ticket" in Gorgias.
Zapier seamlessly connects Typeform and Gorgias, automating your workflow.
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
For AI agents & developers
Beyond Zap workflows. Call Typeform and Gorgias actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
Expose Typeform and Gorgias actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
Trigger Typeform and Gorgias actions from backend services, scripts, or agent code.
Install
# TypeScript / Node npm install @zapier/zapier-sdk
Run an action
import { createZapierSdk } from '@zapier/zapier-sdk';
const zapier = createZapierSdk();
await zapier.runAction({ /* typeform / gorgias action */ });There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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When a form is submitted via Typeform (e.g., for order issues), this workflow automatically creates a support ticket in Gorgias. This ensures customer concerns are addressed promptly, improving response time and minimizing errors caused by manual data entry.
Business OwnerWhen a specific Typeform survey focused on customer questions is submitted, automatically create a ticket in Gorgias. This helps marketing teams build FAQs or content tailored to actual customer inquiries with less manual tracking.
Marketing & Marketing OpsWhenever a new ticket is created in Gorgias containing customer feedback, this workflow sends the data to a Typeform survey for aggregation. This provides the sales team with an organized view of customer sentiment, helping refine strategies and improve performance.
Sales Ops
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Typeform and Gorgias
To connect Typeform with Gorgias, you need to use our platform. Start by creating a new Zap and selecting Typeform as the trigger app. Choose a trigger event, such as 'New Entry'. Then, select Gorgias as the action app and pick an event like 'Create Ticket'. Follow the prompts to link your accounts by logging into each service through our interface.
You can send various data points from Typeform responses to Gorgias, including customer name, email address, phone number, and any other form response fields. This data can then be used to create a new ticket in Gorgias or update an existing one.
Yes, it's possible to update existing tickets in Gorgias with new information gathered from Typeform responses. When setting up the action step in our platform, choose 'Update Ticket' in Gorgias and map the relevant data fields that should be updated.
While we don't impose strict limits on the number of fields you can send from Typeform to Gorgias, keep in mind that each field requires proper mapping within our platform. Ensure that both applications support handling the amount of data you're pushing between them.
The integration syncs data in real-time based on triggers set within our platform. As soon as a new entry is submitted through Typeform (acting as your trigger event), corresponding actions are initiated immediately within Gorgias.
Yes, you can filter which responses are sent by setting up conditions or filters during the workflow configuration on our platform. This allows specific responses based on criteria you define—such as keywords or score thresholds—to trigger actions in Gorgias.
If your Zap isn't triggering as expected, first check if there have been any recent changes to your form's structure that might affect field mappings or triggers. Ensure all connected accounts are authenticated correctly within our platform and review logs for any errors that need addressing.
