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Quickly connect Airtable to Zoho Desk with a Zapier template.

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Create tickets in Zoho Desk for new or updated records in Airtable
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Airtable + Zoho Desk
Create or update Airtable records when new tickets are created in Zoho Desk
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Zoho Desk + Airtable
Create new Airtable records from new Zoho Desk tickets
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Zoho Desk + Airtable

Create tickets in Zoho Desk for new or updated records in Airtable

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Airtable + Zoho Desk

Create or update Airtable records when new tickets are created in Zoho Desk

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Zoho Desk + Airtable

Create new Airtable records from new Zoho Desk tickets

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Zoho Desk + Airtable

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1. Choose trigger event

2. Choose action

1. Select the event

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Record" from Airtable.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho Desk.

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Zapier seamlessly connects Airtable and Zoho Desk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Base
  Required
- Table
  Required
- Limit to View
- Include attachment content
Trigger
Polling
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- Base
  Required
- Table
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- Record
  Required
- Comment
  Required
Action
Write
- CacheCopy
- Base
  Required
- Table
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Action
Write
- Base
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- Table
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- Help Text
- Primary lookup field
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- Secondary lookup field
Action
Write
- Base
  Required
- Table
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- Record
  Required
Action
Write

- Base
  Required
- Table
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- Number of Records
  Required
Action
Write
- Base
  Required
- Table
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- Search by Field
- Search Value
- Search type
- Search Formula
- Limit to View
Action
Search

- Base
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- Search Keyword
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- Search In
Action
Search
- Search Keyword
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Action
Search
- Base
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- Table
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- Search by Field
- Search Value
- Search type
- Search Formula
- Limit to View
Action
Search or write
- Organization
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Trigger
Instant
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- Organization
  Required
Trigger
Instant
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- Organization
  Required
Trigger
Instant
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- Organization
  Required
- Department
  Required
- Status
  Required
Trigger
Instant
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- Organization
  Required
- Department
  Required
Trigger
Instant
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- Organization
  Required
- Department
  Required
- Ticket
  Required
- Content
  Required
- Public
  Required
Action
Write
- Organization
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- From Address (E-Mail)
  Required
- To Address (E-Mail)
  Required
- Content Type
  Required
- Reply Content
  Required
- Is Forward
Action
Write
- Stop on error
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- HTTP Method
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- URL
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- Query string parameters
- Additional request headers
- Body
Action
Write
- Select Organization
  Required
- Email
  Required
Action
Search

- Help Text
- Base
  Required
- Table
  Required
- Last modified time column
  Required
- Limit to view
- Include file contents?
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- Base
  Required
- Table
  Required
Action
Write
- Name
  Required
- Workspace ID
  Required
- Number of Tables
  Required
Action
Write
- Base
  Required
- Table Name
  Required
- Table Description
- Primary Field Name
- Primary Field Type
Action
Write
- Base
  Required
- Table
  Required
- Record
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Base
  Required
- Table
  Required
- Record ID
  Required
Action
Search
- Base
  Required
- Table ID
  Required
Action
Search
- Base
  Required
Action
Search
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
Trigger
Instant
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- Organization
  Required
- Department
  Required
- Direction
Trigger
Instant
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- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Ticket ID
  Required
- File
  Required
- Public
Action
Write
- Organization
  Required
- Account Name
  Required
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- Organization
  Required
- Department
  Required
- Contact
  Required
- Subject
  Required
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket Number
  Required
Action
Search
- Organization
  Required
- Email
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write

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Connect Airtable and Zoho Desk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Airtable on the Zapier blog

Make work flow with AI

Level up your Airtable to Zoho Desk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Airtable + Zoho Desk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Airtable and Zoho Desk

How do I connect Airtable and Zoho Desk for integration?

To connect Airtable with Zoho Desk, start by logging into both accounts. Use our integration platform to create a 'Zap' where you choose Airtable as the trigger app and Zoho Desk as the action app. Follow the guided steps to authenticate both applications and select specific actions like creating or updating records in Zoho Desk when triggered by changes in Airtable.

What triggers can I use from Airtable to initiate actions in Zoho Desk?

You can use various triggers from Airtable such as 'New Record', 'Updated Record', or 'New View' to initiate actions in Zoho Desk. These triggers can prompt actions like creating new tickets, updating existing tickets, or adding notes in Zoho Desk.

Can updates made in Zoho Desk reflect back in Airtable?

Yes, you can set up an automation where updates made in Zoho Desk trigger changes back into Airtable. For example, updating a ticket status in Zoho Desk could update the corresponding record's field in Airtable.

Are there any limitations when integrating custom fields between Airtable and Zoho Desk?

While most standard fields are easily mapped between Airtable and Zoho Desk, some custom fields might have limitations due to format compatibility. Ensure that your custom fields are consistently formatted across both apps for seamless integration.

How do I handle errors during an integration setup between Airtable and Zoho Desk?

During setup, errors may occur if authentication fails or field mappings are incorrect. Our platform will provide error messages guiding you on corrective steps, such as re-entering credentials or checking field formats.

Is it possible to create a ticket automatically in Zoho Desk when a new record is added in an Airtable base?

Absolutely! You can automate this by setting up a trigger from the 'New Record' event in your selected Airtable base that initiates the action of creating a new ticket in your specified department within Zoho Desk.

What should I do if my data isn't syncing properly between Airtable and Zoho Desk?

If you notice data isn't syncing properly, first check your internet connection and then ensure that all credentials are correctly authenticated. Reviewing field mappings for errors or mismatches is also recommended—the integration logs offer valuable diagnostics for these issues.

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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Connect Airtable and Zoho Desk to unlock the power of automation

Set up your first integration

Create tickets in Zoho Desk for new or updated records in Airtable

Create or update Airtable records when new tickets are created in Zoho Desk

Create new Airtable records from new Zoho Desk tickets

Create tickets in Zoho Desk for new or updated records in Airtable

Create or update Airtable records when new tickets are created in Zoho Desk

Create new Airtable records from new Zoho Desk tickets

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Airtable and Zoho Desk to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Airtable on the Zapier blog

How to create new Softr users from Airtable

How to send emails for new Airtable records

How to connect Airtable to webhooks

Make work flow with AI

Frequently Asked Questions about Airtable + Zoho Desk integrations

Connect Airtable to Zoho Desk on the world's largest no-code automation platform