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How Zapier works
Zapier makes it easy to integrate Deputy with Zendesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Colleague" from Deputy.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects Deputy and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Colleague
Triggers when a new individual is added to your workplace, you can see them here. This is subject to you have workplace visibility.
Try ItTriggerPolling - New Post
Triggers when a new newsfeed post arrives.
Try ItTriggerPolling - New My Timesheet
Triggers when there is a new timesheet that has been saved for me.
Try ItTriggerPolling - New Location
Triggers when there is a new location or company.
Try ItTriggerPolling
- New Area/Department
Triggers when there is a new area or department created.
Try ItTriggerPolling - New My Schedule
Triggers when there is a new schedule for me.
Try ItTriggerPolling - EventRequired
Try ItTriggerPolling- New Employee
Triggers when there is a new employee created.
Try ItTriggerPolling
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Connect Deputy and Zendesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Zendesk on the Zapier blog
Frequently Asked Questions about Deputy + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Deputy and Zendesk
How can I integrate Deputy with Zendesk?
To integrate Deputy with Zendesk, you can utilize our integration tool to set up workflows. Start by selecting Deputy as the trigger app and Zendesk as the action app in your integration platform. You will be guided to authorize both applications and map data fields according to your business needs.
What triggers are available when integrating Deputy with Zendesk?
When integrating Deputy with Zendesk, available triggers include 'New Timesheet', 'New Shift', and 'New Employee' on Deputy's side. These events can initiate actions in Zendesk, such as creating a ticket or updating a user profile.
What actions can I perform in Zendesk based on triggers from Deputy?
Actions in Zendesk that can be executed based on triggers from Deputy include creating tickets, updating existing tickets, and posting comments. These actions help streamline communication between your teams by automatically reflecting shift changes or new employee details into your support system.
Can I automate ticket creation in Zendesk when a new shift is added in Deputy?
Yes, you can automate ticket creation in Zendesk when a new shift is added in Deputy. By setting up an integration workflow, a trigger from a new shift in Deputy would automatically result in the creation of a corresponding ticket within your Zendesk account.
How do authentication and permissions work for the integration between Deputy and Zendesk?
During setup, you will need to authenticate both your Deputy and Zendesk accounts. This involves granting necessary permissions for data exchange. We ensure that our integrations maintain strict compliance with privacy standards while allowing authorized data flows.
Can changes made in Deputy affect user data or profiles within Zendesk?
Yes, changes made in Deputy such as adding new employees or altering shifts can update corresponding user profiles within Zendesk using actionable workflows set during the integration setup. This keeps employee-related information synchronized across platforms.
Are there any limitations to consider when integrating Deputy with Zendesk?
One limitation might be the speed at which data sync occurs depending on your network's efficiency and API call limits imposed by the platforms themselves. It's important to plan workflows considering these constraints to ensure timely updates between systems.
