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4 ways to automate Jira Software

By Will Harris · November 23, 2022

Jira Software is a project management tool that's designed for software development teams—and in particular, Agile teams. But its deep feature list makes it versatile enough to support various types of teams, methodologies, and workflows.

While Jira has helped countless product and engineering teams get their work done more effectively over the years, there's still room to improve. Pairing Jira with automation can help you connect your development process to the rest of your tech stack, changing the way you get work done for the better.

Note: All of the Zaps—what we call our automated workflows—in this article are for Jira Software's Cloud service. If you're still using Jira's Server offering, you can find popular Zaps for it here.

Zapier is the leader in no-code automation—integrating with 5,000+ apps from partners like Google, Salesforce, and Microsoft. Build secure, automated systems for your business-critical workflows across your organization's technology stack. Learn more.

Skip ahead

To get started with a Zap template—what we call our pre-made workflows—just click on the button, and we'll guide you through customizing it. It only takes a few minutes. You can read more about setting up Zaps here.

Create Jira issues automatically

Jira is a powerful tool for getting work done as a team, but the admin work that goes into it can slow you down if you're not careful. 

Creating issues over and over again is one of the more time-consuming tasks in Jira. Luckily, there are plenty of ways to automate issue creation so you can spend less time creating issues and more time solving them.

From forms

If you're manually creating Jira issues by copying and pasting form responses, you can automate that process completely with a Zap.

Using any of the Zaps below, you can integrate Jira with your form tool of choice to create issues automatically—eliminating the need to continually monitor for form responses or copying and pasting information from the form to your Jira issue.

Create Jira Software issues from new spreadsheet responses in Google Forms

Create Jira Software issues from new spreadsheet responses in Google Forms
  • Google Forms logo
  • Jira Software Cloud logo
Google Forms + Jira Software Cloud

From team chat

If you're anything like our team at Zapier—or most places I've worked, for that matter—you probably have a chat channel called #bugs, #bugbounty, or #bugimprovements. Having a channel set up for your team to report bugs is a really helpful way for the whole team to contribute to finding and squashing issues.

With the Zaps below, you can turn those messages into Jira issues automatically. You can either have every message in the channel sent over to Jira or just the ones you add a specific reaction to.

From other bug/tracking tools

Jira might not be the only place you're logging bugs or other dev-related issues. Copying and pasting information between apps is a pain. Using the Zaps below, you can automatically create issues in Jira from issues or tasks in other bug or tracking tools, giving your team the visibility they need to solve problems fast.

From other task management tools

If you use one platform for task management or to manage projects that aren't dev-related, it can be burdensome to continue switching back and forth between that platform and Jira to create issues.

With any of the Zaps below, you can automatically create Jira issues from your task management tool of choice.

From email

If you have a dedicated email set up for bugs or other software-related issues, the Zap below will become incredibly handy. With it, you can create new Jira issues from each new inbound message. That means no monitoring that inbox for problems and no more manually adding those tickets yourself.

Notify team members about issues

It's easy to miss notifications when they're coming at you from all places. The best way to make sure your team doesn't miss anything is to bring those notifications to where the rest of your communication happens—typically on a chat platform like Slack or Discord.

With the Zaps below, you can automatically post a message in a channel so that your team is in the loop on new issues right away.

Keep track of issues in other tools

I already mentioned being able to create Jira issues from other tools, but how about the other way around? Sometimes, it's helpful to make your Jira issues visible across other platforms, and luckily, that's an easy thing to automate.

With the Zaps below, you can keep track of your Jira issues in any of your other project management tools without needing to copy and paste a thing.

Connect Jira to almost any other app

Zapier connects with a lot of apps—thousands, actually! But if you use an app that doesn't have a Zapier integration, there's another option: webhooks. If your app has webhook functionality, you can use Webhooks by Zapier to connect it to Jira and automate just about anything you can imagine.

Supercharge your Jira projects with automation

Jira is a powerful tool for getting software development work done. Pair Jira with Zapier, and you can free yourself up from the admin work that comes along with it so you can spend more time focusing on the work that matters.

And this is just the start of what you can do with Jira and Zapier. Start building your Zap now and see what you can create.

Zapier is the leader in no-code automation—integrating with 5,000+ apps from partners like Google, Salesforce, and Microsoft. Build secure, automated systems for your business-critical workflows across your organization's technology stack. Learn more.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'