Articles that mention "Desk"

Support Recap: The Data that Drives Customer Support for Over 600,000 Product Use Cases

Support Bliss: Inbox zero in Help Scout Like most operations at Zapier, our process to measure support has gone through several iterations.

How Coffee Subscription Company MistoBox Uses Zapier to Manage their Customer Lifecycle

Caffeine is the world's most popular drug, and coffee is the world's most popular caffeine-delivery system. Just the scent of a rich, chocolatey cup can electrify your body. But not all coffee is created equal.

How a Hot eCommerce Startup Scaled Customer Service on Their Way to 1 Million Products Sold

A little more than a year ago, Gaston Frydlewski and Mariquel Waingarten captured the hearts of thousands on Kickstarter with their pitch for Hickies, an elastic lacing system that turns sneakers into slip-ons.