How to connect Twilio + Intercom + Airtable
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Do even more with Twilio + Intercom + Airtable
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Twilio, Intercom, and Airtable. And don’t forget that you can add more apps and actions to create complex workflows.
- New Phone NumberTriggered when you add a new phone number.Trigger
- New CallTriggered when a call is finished on your Twilio number.Trigger
- New RecordingTriggered when a new recording is available on your account.Trigger
- New SMSTriggered when an SMS is sent to your Twilio number.Trigger
- New TranscriptionTriggered when a new transcription is available on your account.Trigger
- Call PhoneCall a number or numbers and say a message.Action
- Send SMSSend a SMS to a number or numbers.Action
- Lead Added EmailTriggers when a Lead enters an email address.Trigger
- Intercom
Triggers when a lead converts to a user.
Instant
Trigger
- Intercom
Triggers when a new Lead is created.
Instant
Trigger
- Intercom
Triggers when a lead is tagged.
Instant
Trigger
- Intercom
Triggers when a new tag is added to a conversation in Intercom.
Instant
Trigger
- Intercom
Triggers when a new conversation is created by a user in Intercom.
Instant
Trigger
- Intercom
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Instant
Trigger
- Intercom
Triggers when a new Company is created.
Instant
Trigger
- Intercom
Triggers when a new user is created.
Instant
Trigger
- Intercom
Triggers when a user is tagged.
Instant
Trigger
- Intercom
Triggers when a user unsubscribes from Intercom.io emails.
Instant
Trigger
- Intercom
Add a note to a user.
Scheduled
Action
- Intercom
Tags a user with an event that occurred.
Scheduled
Action
- Intercom
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Scheduled
Action
- Intercom
Attach or remove a tag from a specific company.
Scheduled
Action
- Intercom
Attach or remove a tag on a specific lead.
Scheduled
Action
- Intercom
Attach or remove a tag on a specific user.
Scheduled
Action
- Intercom
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Scheduled
Action
- Intercom
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Scheduled
Action
- Intercom
Update a user within Intercom given their e-mail address.
Scheduled
Action
- Intercom
Creates a new user in your Intercom app.
Scheduled
Action
- Intercom
Finds an existing company.
Scheduled
Action
- Intercom
Finds an existing Lead.
Scheduled
Action
- Intercom
Finds an existing user.
Scheduled
Action
- Intercom
Find or Create Company
Scheduled
Action
- Intercom
Find or Create Company
Scheduled
Action
- Intercom
Find or Create Lead
Scheduled
Action
- Airtable
Triggers when a new record is created. Optionally: triggers when any record (new or existing) is first added to a selected view.
Scheduled
Trigger
- Airtable
Triggers when a record is created or updated.
Scheduled
Trigger
- Airtable
Creates a new record with auto-populating fields.
Scheduled
Action
- Airtable
Creates up to 10 multiple new records with line item input
Scheduled
Action
- Airtable
Update the values of specific cells in an Airtable record.
Scheduled
Action
- Airtable
Finds multiple rows (10 max) using Airtable's search syntax. Returned as line items.
Scheduled
Action
- Airtable
Use simple field search or Airtable's powerful formula syntax to find a matching Airtable record. Learn more at
Scheduled
Action
- Airtable
Find or Create Record(s)
Scheduled
Action
- Airtable
Find or Create Record
Scheduled
Action
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How Twilio + Intercom + Airtable Integrations Work
- Step 1: Authenticate Twilio, Intercom, and Airtable.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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