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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Email" from Zoho Mail.

Add your action

An action happens after the trigger—such as "Create To-Do" in Things.

You’re connected!

Zapier seamlessly connects Zoho Mail and Things, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Zoho Mail to Things integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Zoho Mail and Things to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Folder Name
- Group Result
- Account Details
Trigger
Polling
Try It
- Tag Name
  Required
- Group Result
- Account Details
Trigger
Polling
Try It
- Account Details
- Folder Name
- Parent Folder
Action
Write
- Subject
  Required
- Body
  Required
- Due Date
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Group Result
- Account Details
- Search Value
  Required
Trigger
Polling
Try It
- Account Details
- To
  Required
- Cc
- BCC
- From
  Required
- Subject
  Required
- Body Type
- Body
  Required
Action
Write
- Account Details
- Tag Name
  Required
- Tag Color
Action
Write
- To
  Required
- Cc
- BCC
- From
  Required
- Subject
  Required
- Body Type
- Body
  Required
- Attachments
Action
Write
- Title
  Required
- Note
Action
Write

Learn how to automate Things on the Zapier blog

About Zoho Mail

Zoho Mail is a collaborative business communication platform for the modern workforce. It is a blend of classic email and the modern collaboration tools using comments, likes and sharing.

Learn moreLearn more

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About Things

Things is an award-winning personal task manager for Mac and iOS that helps you achieve your goals.

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Task Management

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