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Integrate SurveyMonkey with Freshdesk to automate your work

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FreshdeskFreshdesk
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate SurveyMonkey with Freshdesk - no code necessary. See how you can get setup in minutes.

Select a trigger from SurveyMonkey

A trigger is an event that starts your Zap and runs the workflow. For example, with SurveyMonkey, a trigger could be "New Response Notification."
A trigger is the event that kicks off your automated workflow.

Setup an action from Freshdesk

An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected SurveyMonkey to Freshdesk

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your SurveyMonkey to Freshdesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect SurveyMonkey and Freshdesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect SurveyMonkey and Freshdesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Survey
      Required
    • Collector
    Trigger
    Instant
    Try It
    • First Name
      Required
    • Last Name
      Required
    • Email
      Required
    • Contact List
    Action
    Write
    • Api_docs_info
    • HTTP Method
      Required
    • URL
      Required
    • Query String Parameters
    • Headers
    • Additional Request Headers
    • Body
    Action
    Write
    • Search By
      Required
    • Value
      Required
    Action
    Search
    • Survey
      Required
    • Collector
    Trigger
    Instant
    Try It
    • Survey
      Required
    • Collector
    • Contact Email(s)
      Required
    • Message Subject
    • Message Body
    • Hide "Powered by SurveyMonkey"
    Action
    Write
    • Survey
      Required
    • Collector
    Action
    Search
    • Survey
      Required
    Action
    Search

Learn how to automate SurveyMonkey on the Zapier blog

Learn how to automate Freshdesk on the Zapier blog

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surveymonkey logo
About SurveyMonkey
SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
Help
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    freshdesk logo
    freshdesk logo
    About Freshdesk
    Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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