Create Freshdesk tickets from new SurveyMonkey responses
Using your surveys to collect your customers' experiences and insights? Let us keep bring everything into your helpdesk for processing as it happens. Once this Zap is active, it will watch for any new responses on SurveyMonkey, triggering for each one. The data will then be sent over to Freshdesk automatically, creating a new ticket so your team can address each as it comes in.
How this SurveyMonkey-Freshdesk integration works
- A new SurveyMonkey response is received
- Zapier automatically creates a new ticket on Freshdesk
Apps involved
- SurveyMonkey
- Freshdesk
SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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A Zap is a connection between two apps made of a trigger and an action. Whenever the trigger event happens, Zapier will automatically make the action event happen for you!