Using your surveys to collect your customers' experiences and insights? Let us keep bring everything into your helpdesk for processing as it happens. Once this Zap is active, it will watch for any new responses on SurveyMonkey, triggering for each one. The data will then be sent over to Freshdesk automatically, creating a new ticket so your team can address each as it comes in.
How this SurveyMonkey-Freshdesk integration works
- A new SurveyMonkey response is received
- Zapier automatically creates a new ticket on Freshdesk
Apps involved
- SurveyMonkey
- Freshdesk
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Create Freshdesk tickets from new SurveyMonkey responses
Using your surveys to collect your customers' experiences and insights? Let us keep bring everything into your helpdesk for processing as it happens. Once this Zap is active, it will watch for any new responses on SurveyMonkey, triggering for each one. The data will then be sent over to Freshdesk automatically, creating a new ticket so your team can address each as it comes in.
How this SurveyMonkey-Freshdesk integration works
- A new SurveyMonkey response is received
- Zapier automatically creates a new ticket on Freshdesk
Apps involved
- SurveyMonkey
- Freshdesk
It's easy to connect Freshdesk + SurveyMonkey and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers a notification when your survey is completed.
Send a survey invitation to one or more contacts and/or emails.
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.
Creates a new contact in your address book.
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