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Smartsheet + Freshdesk Integrations

How to connect Smartsheet + Freshdesk

Zapier lets you send info between Smartsheet and Freshdesk automatically—no code required.

When this happens...
SmartsheetSmartsheet
New Attachment

Triggers when a new attachment is added to a row.

automatically do this!
FreshdeskFreshdesk
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Supported triggers and actions

What does this mean?

How Smartsheet + Freshdesk Integrations Work

  1. Step 1: Authenticate Smartsheet + Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Freshdesk Tutorials

About Smartsheet

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Related categories

  • Spreadsheets

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freshdesk logo
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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