• Smartsheet logoSmartsheet logo
  • Freshdesk logoFreshdesk logo

Smartsheet + Freshdesk Integrations

How to connect Smartsheet + Freshdesk

Zapier lets you send info between Smartsheet and Freshdesk automatically—no code required.

When this happens...
automatically do this!

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier’s Terms of Service and Privacy Policy
By signing up, you agree to Zapier’s Terms of Service and Privacy Policy
  • Smartsheet triggers, actions, and search
    Updated Row
    Triggers when a row is updated.
    Trigger
    Scheduled
  • Smartsheet triggers, actions, and search
    New Attachment
    Triggers when a new attachment is added to a row.
    Trigger
    Scheduled
  • Smartsheet triggers, actions, and search
    New Comment
    Triggers when a new comment is added.
    Trigger
    Scheduled
  • Smartsheet triggers, actions, and search
    New Row
    Triggers when a new row is added.
    Trigger
    Scheduled
  • Smartsheet triggers, actions, and search
    Create Workspace
    Creates a Workspace.
    Action
    Write
  • Smartsheet triggers, actions, and search
    Add Attachment to Row
    Adds a file attachment to a row.
    Action
    Write
  • Smartsheet triggers, actions, and search
    Add Discussion to Row
    Adds discussion to row.
    Action
    Write
  • Smartsheet triggers, actions, and search
    Add Row to Sheet
    Add a row to a sheet.
    Action
    Write
  • Smartsheet

    Copies folder to another destination.

    Scheduled

    Action

  • Smartsheet

    Copies row to another sheet.

    Scheduled

    Action

  • Smartsheet

    Creates a copy of the specified Workspace.

    Scheduled

    Action

  • Smartsheet

    Moves row to another sheet.

    Scheduled

    Action

  • Smartsheet

    Create a new sheet from an existing sheet.

    Scheduled

    Action

  • Smartsheet

    Create a new sheet from a template.

    Scheduled

    Action

  • Smartsheet

    Update an existing row with new values. Requires a row ID.

    Scheduled

    Action

  • Smartsheet

    Send a row via email.

    Scheduled

    Action

  • Smartsheet

    Send a sheet via email (as PDF or Excel).

    Scheduled

    Action

  • Smartsheet

    Share a sheet.

    Scheduled

    Action

  • Smartsheet

    Share a workspace.

    Scheduled

    Action

  • Freshdesk

    Triggers when there is a new ticket is created in Freshdesk.

    Instant

    Trigger

  • Freshdesk

    Triggers when a new customer is created.

    Instant

    Trigger

  • Freshdesk

    Triggers when a Note is added to a Ticket.

    Instant

    Trigger

  • Freshdesk

    Triggers when a Ticket is updated.

    Instant

    Trigger

  • Freshdesk

    Triggers when a user is updated.

    Instant

    Trigger

  • Freshdesk

    Add Private or Public notes to a Freshdesk Support Ticket.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a Company entry in Freshdesk.

    Scheduled

    Action

  • Freshdesk

    Creates a Forum under a Category.

    Scheduled

    Action

  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

How Smartsheet + Freshdesk Integrations Work

  1. Step 1: Authenticate Smartsheet and Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

smartsheet logo
smartsheet logo

About Smartsheet

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Related categories

Similar apps

MySQL integrations

MySQL

Databases
Zoho Creator integrations

Zoho Creator

App Builder, Zoho
Knack integrations

Knack

Databases
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Similar apps

Zendesk integrations

Zendesk

Customer Support
Help Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrations

Mojo Helpdesk

Customer Support

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Or
By signing up, you agree to Zapier’s Terms of Service and Privacy Policy