Connect QuickBooks Online and Zendesk to power AI-driven automation

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Start with a template that brings QuickBooks Online and Zendesk together. Build enterprise-grade automation in minutes.

Our most popular template

Update Zendesk tickets when new QuickBooks Online invoices are created
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QuickBooks Online + Zendesk
Create Zendesk tickets for new QuickBooks Online customers
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QuickBooks Online + Zendesk
Create new QuickBooks Online customers when new Zendesk users are added
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Zendesk + QuickBooks Online
Create customers in QuickBooks Online for new organizations in Zendesk
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Zendesk + QuickBooks Online
Create invoices in QuickBooks Online for new Zendesk tickets
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Zendesk + QuickBooks Online
Create invoices in QuickBooks Online for new Zendesk users
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Zendesk + QuickBooks Online

Update Zendesk tickets when new QuickBooks Online invoices are created

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QuickBooks Online + Zendesk

Create Zendesk tickets for new QuickBooks Online customers

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QuickBooks Online + Zendesk

Create new QuickBooks Online customers when new Zendesk users are added

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Zendesk + QuickBooks Online

Create customers in QuickBooks Online for new organizations in Zendesk

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Zendesk + QuickBooks Online

Create invoices in QuickBooks Online for new Zendesk tickets

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Zendesk + QuickBooks Online

Create invoices in QuickBooks Online for new Zendesk users

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Zendesk + QuickBooks Online

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Account" from QuickBooks Online.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects QuickBooks Online and Zendesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Account
Triggers when you add a new account.
Trigger
Instant
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New Bill
Triggers when a new bill is added.
Trigger
Instant
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Estimate Emailed
Triggers when an estimate is emailed.
Trigger
Instant
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New Expense
Triggers when a new expense is added.
Trigger
Instant
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Invoice Emailed
Triggers when an invoice is emailed.
Trigger
Instant
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New Bill Payment
Triggers when a new bill paid.
Trigger
Instant
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New Deposit
Triggers when a there is a new deposit.
Trigger
Instant
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New Paid Invoice
Triggers when the balance of an invoice becomes zero.
Trigger
Instant
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New Project
Triggers when a new project is created.
Trigger
Instant
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New Time Entry
Triggers when a new time entry is created.
Trigger
Instant
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New Purchase Order
Triggers when a new purchase order is added.
Trigger
Instant
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New Supplier Credit
Triggers when a new supplier credit is created.
Trigger
Instant
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Updated Credit Memo
Triggers when a credit memo is updated.
Trigger
Instant
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Updated Estimate
Triggers when an existed estimate is updated.
Trigger
Instant
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New Vendor
Triggers when a new vendor is added.
Trigger
Instant
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- Vendor
  Required
- Bill Number
- Line_item
- Line_description
- Amount
  Required
- Qty
- Unit Price
- Line_class
- AP Account
- Customer
- Due_date
- Transaction Date
Action
Write
- Vendor
  Required
- Terms
- Transaction Date
- Due_date
- Bill Number
- Department
- Global_tax_calculation
- Product/Service
- Description
- Qty
- Rate
- Amount
  Required
- Billable?
- Customer
- Line_class
- Tax_code
- AP Account
- Memo
Action
Write
- Primary Email Address
- Given Name
  Required
- Family Name
  Required
- Middle Name
- Employee Phone Number
- Birth Date
- Billable Time
- Active
- Release Date
- Cost Rate
- Employee Mobile
- Gender
- Hired Date
- Organization
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Address Line 5
Action
Write
- Full Name
  Required
- Display_name
- Title
- First Name
- Middle name
- Last Name
- Company
- Email
- Phone
- Mobile
- Fax
- Other
- Website
- Active
- GST Registration Type
- GSTIN
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__zip_code
- Address__country
- Shipping_address__line1
- Shipping_address__line2
- Shipping_address__city
- Shipping_address__state_code
- Shipping_address__zip_code
- Shipping_address__country
- Notes
- Currency
- Taxable
- Tax_code
- Tax Registration Number
- Tax Resale Number
- Job/Parent Customer
- Bill with Parent?
- Preferred_payment_method
- Preferred_delivery_method
- Terms
- Customer_type
Action
Write
- Payee_type
  Required
- Payment_type
  Required
- Bank/Credit Account
  Required
- Payment Date
- Payment_method
- Reference Number
- Print Later?
- Account
- Description
- Amount
- Billable Status
- Tax Code
- Customer
- Class
- Product/Service
- Description
- Quantity
- Rate
- Amount
- Billable Status
- Tax Code
- Customer
- Class
- Memo
- Tax_code
- Total_tax
- Tax_calculation
- Department
- Location
- Currency
- Exchange Rate
Action
Write
- Journal Date
- Journal_number
- Auto Generate Journal Entry Number
- Account
  Required
- Debit_amount
  Required
- Description
- Customer Name
- Vendor Name
- Employee Name
- Department
- Class
- Account
  Required
- Credit_amount
  Required
- Description
- Customer Name
- Vendor Name
- Employee Name
- Department
- Class
- Memo
- Currency
- Exchange_rate
Action
Write
- Info
- Customer
- Find Customer by Name/Email
- Email
- Send Later?
- Note
- Message
- Line_amount
  Required
- Service_date
- Line_description
- Product/Service
- Line Item Quantity
- Line Item Unit Price
- Line_item_tax_code
- Line_item_class
- Transaction Date
- Total_discount
- Payment_method
- Payment Reference Number
- Deposit To Account
- Sales Receipt Number
- Auto Generate Sales Receipt Number
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__zip_code
- Address__country
- Shipping_address__line1
- Shipping_address__line2
- Shipping_address__city
- Shipping_address__state_code
- Shipping_address__zip_code
- Shipping_address__country
- Currency
- Exchange_rate
- Class
- Tax_code
- Total_tax
- Tax_calculation
- Shipping_tax
- Shipping Cost
- Department
Action
Write
- Vendor
  Required
- Purchase Order Status
- Mailing_address
- Shipping_address
- Purchase Order Date
- Ship Via
- Purchase Order Number
- PO Email
- Account
- Description
- Amount
- Customer
- Class
- Product/Service
  Required
- Description
- Quantity
  Required
- Rate
- Amount
  Required
- Customer
- Class
- Your Message to Vendor
- Memo
Action
Write
- Estimate Id
  Required
Action
Write
- Sales_receipt
  Required
- Email
Action
Write
- Bill ID
  Required
- Vendor
- AP Account
- Transaction Date
- Due Date
- Line ID
- Amount
- Description
- Account
- Customer
- Class
- Tax Code
- Billable Status
- Currency
- Exchange Rate
- Private Note
- Global Tax Calculation
- Total Amount
- Sales Terms
- Department
- Document Number
- Include in Annual TPAR
Action
Write
- Estimate ID
  Required
- Customer
- Transaction Date
- Shipping Date
- Detail Type
- Amount
- Description
- Item
- Unit Price
- Quantity
- Tax Code
- Discount Percent
- Print Status
- Email Status
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State/Province
- Shipping Address Postal Code
- Shipping Address Country
- Billing Address Line 1
- Billing Address Line 2
- Billing Address City
- Billing Address State/Province
- Billing Address Postal Code
- Billing Address Country
- Class
- Sales Terms
- Shipping Method
- Tracking Number
- Document Number
- Accepted By
- Accepted Date
- Exchange Rate
- Department
- Apply Tax After Discount
- Private Note
- Customer Memo
- Expiration Date
- Transaction Status
Action
Write
- Item
  Required
- Name
- Type
- SKU
- Sales Tax Included
- Sales Tax Code
- Class
- Source
- Purchase Tax Included
- Description
- Sub Item
- Taxable
- Purchase Description
- Active
- Purchase Cost
- Unit Price
Action
Write
- Sales Receipt ID
  Required
- Customer
- Transaction Date
- Shipping Date
- Info
- Detail Type
- Amount
- Description
- Item
- Unit Price
- Quantity
- Discount Percent
- Total Amount
- Print Status
- Email Status
- Payment Reference Number
- Deposit To Account
- Payment Method
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State/Province
- Shipping Address Postal Code
- Shipping Address Country
- Billing Address Line 1
- Billing Address Line 2
- Billing Address City
- Billing Address State/Province
- Billing Address Postal Code
- Billing Address Country
- Tracking Number
- Class
- Department
- Private Note
- Customer Memo
Action
Write
- Full Name
  Required
- Phone
- Email
- Website
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__zip_code
- Company__name
- Vendor__1099
Action
Write
- Invoice ID
Action
Write
- Account Name
  Required
Action
Search
- Search Field
  Required
- Search Value
  Required
Action
Search
- Info
- ID
- Name
Action
Search
- Info
- ID
- Display Name
Action
Search
- Info
- Product Name
- SKU
Action
Search
- Search By
  Required
Action
Search
- Info
- Product Name
- SKU
Action
Search
- Search Field
  Required
- Search Value
  Required
- Full Name
  Required
- Display_name
- Title
- First Name
- Middle name
- Last Name
- Company
- Email
- Phone
- Mobile
- Fax
- Other
- Website
- Active
- GST Registration Type
- GSTIN
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__zip_code
- Address__country
- Shipping_address__line1
- Shipping_address__line2
- Shipping_address__city
- Shipping_address__state_code
- Shipping_address__zip_code
- Shipping_address__country
- Notes
- Currency
- Taxable
- Tax_code
- Tax Registration Number
- Tax Resale Number
- Job/Parent Customer
- Bill with Parent?
- Preferred_payment_method
- Preferred_delivery_method
- Terms
- Customer_type
Action
Search or write
- Search By
  Required
- Info
- Customer
- Find Customer by Name/Email
- Email
- Send Later?
- Note
- Message
- Line_amount
  Required
- Service_date
- Line_description
- Product/Service
- Line Item Quantity
- Line Item Unit Price
- Line_item_tax_code
- Line_item_class
- Transaction Date
- Total_discount
- Payment_method
- Payment Reference Number
- Deposit To Account
- Sales Receipt Number
- Auto Generate Sales Receipt Number
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__zip_code
- Address__country
- Shipping_address__line1
- Shipping_address__line2
- Shipping_address__city
- Shipping_address__state_code
- Shipping_address__zip_code
- Shipping_address__country
- Currency
- Exchange_rate
- Class
- Tax_code
- Total_tax
- Tax_calculation
- Shipping_tax
- Shipping Cost
- Department
Action
Search or write
- Full Name
  Required
- Phone
- Email
- Website
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__zip_code
- Company__name
- Vendor__1099
Action
Search or write
- Tags
  Required
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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- Important
- View
  Required
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

New Bank Transaction
Triggers when a new bank transaction is created.
Trigger
Instant
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New Customer
Triggers when you add a new customer.
Trigger
Instant
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New Estimate
Triggers when you add a new estimate.
Trigger
Instant
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- Days
  Required
Trigger
Polling
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New Invoice
Triggers when you add a new invoice.
Trigger
Instant
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New Credit Memo
Triggers when a new credit memo is created.
Trigger
Instant
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New Journal Entry
Triggers when a new journal entry is created.
Trigger
Instant
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New Product
Triggers when a new product is created.
Trigger
Instant
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New Refund Receipt
Triggers when there is a new refund receipt.
Trigger
Instant
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New Payment
Triggers when a payment is received (with line item support).
Trigger
Instant
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New Sales Receipt
Triggers when a new sales receipt is added.
Trigger
Instant
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Updated Bill
Triggers when a bill is updated.
Trigger
Instant
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Updated Customer
Triggers when an existing customer is updated.
Trigger
Instant
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Updated Invoice
Triggers when an invoice is updated.
Trigger
Instant
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- Attachment Type
  Required
Action
Write
- Vendor
  Required
- Terms
- Transaction Date
- Due_date
- Bill Number
- Department
- Currency
- Exchange Rate
- Global_tax_calculation
- Description
- Amount
  Required
- Billable?
- Customer
- Class
- Account
  Required
- Tax_code
- AP Account
- Memo
Action
Write
- Deposit To Account
  Required
- Transaction Date
- Private Note
- Currency
- Exchange Rate
- Global Tax Calculation
- Department
- Transaction Source
- Transaction Location Type
- Amount
  Required
- Account
  Required
- Payment Method
- Description
- Transaction Type
- Entity
- Class
- Check Number
- Tax Code
- Tax Applicable On
- Cash Back Account
- Cash Back Amount
- Cash Back Memo
Action
Write
- Customer
  Required
- Email
- Send Later?
- Billing_address
- Credit_memo_date
- Credit_memo_number
- Auto Generate Credit Memo Number
- Class
- Amount
  Required
- Service_date
- Product/Service
- Description
- Quantity
- Rate
- Tax
- Class
- Message_displayed_on_credit_memo
- Memo
- Apply Tax After Discount?
- Discount_value
- Discount_percent
- Sales Tax Rate
- Shipping Cost
Action
Write
- Customer
  Required
- Number
- Line_amount
  Required
- Line_description
- Line Item/Product
- Line Item Quantity
- Line_item_tax_code
- Line Item Service Date
- Rate
- Tax_calculation
- Transaction Date
- Expiration_date
- Ship Date
- Message displayed on estimate
- Billing_address
- Billing Address City
- Billing Address Country
- Billing Address Postal Code
- Billing Address State/Province
- Shipping_address
- Shipping Address City
- Shipping Address Country
- Shipping Address Postal Code
- Shipping Address State/Province
- Shipping amount
- Bill Email
- Send later
- Discount_value
- Discount_percent
- Class
- Sales Terms
- Shipping Method
- Tracking Number
- Private Note
- Transaction Status
- Apply Tax After Discount
- Print Status
- Department
Action
Write
- Type
  Required
- Name
  Required
- Description_on_sales_forms
- Sales Price/Rate
- Description_on_purchase_forms
- Cost
- SKU
- Category
- Is Taxable?
Action
Write
- Info
- Customer
  Required
- Email
- Cc
- Bcc
- Send Later?
- Billing_address
- Shipping_address
- Terms
- Invoice Date
- Due_date
- Ship_via
- Shipping_date
- Tracking_number
- Invoice Number
- Auto Generate Invoice Number
- Service Date
- Product/Service
- Description
- Quantity
- Rate
- Helptext_line_amount
- Amount
- Tax
- Class
- Add Bundle Item to invoice?
- Message Displayed on Invoice
- Message Displayed on Statement
- Project ID
- Accept Payment Via Bank Transfer
- Accept Payment Via Credit Card
- Tax_code
- Total_tax
- Tax_calculation
- Apply Tax After Discount?
- Discount_value
- Discount_percent
- Shipping_tax
- Shipping
- Deposit
- Deposit To Account
- Class
- Department
- Location
- Currency
- Exchange Rate
Action
Write
- Customer
  Required
- Total Amount
  Required
- Unapplied Amount
- Transaction Date
- Payment_method
- Payment Reference Number
- Deposit To Account
- Line_amount
- Line Linked Invoice
- Memo
Action
Write
- Refund_from
  Required
- Customer
- Email
- Billing_address
- Refund_receipt_date
- Refund_receipt_number
- Transaction_class
- Payment_method
- Check_number
- Print Later?
- Product/Service
  Required
- Amount
  Required
- Service_date
- Description
- Quantity
- Rate
- Tax
- Class
- Message_displayed_on_refund_receipt
- Memo
- Apply Tax After Discount?
- Discount_value
- Discount_percent
- Sales Tax Rate
- Shipping
Action
Write
- Info
- Invoice
  Required
- Email
Action
Write
- Time Activity Type
  Required
Action
Write
- Customer
  Required
- Company
- Email
- Title
- First name
- Middle name
- Last name
- Suffix
- Display name as
- Phone
- Mobile
- Fax
- Other
- Website
- Print_on_check_as
- Notes
- Billing Address - Street
- Billing Address - City/Town
- Billing Address - State/Province
- Billing Address - ZIP code
- Billing Address - Country
- Shipping Address - Street
- Shipping Address - City/Town
- Shipping Address - State/Province
- Shipping Address - ZIP code
- Shipping Address - Country
- Exemption_details
- Job/Parent Customer
- Active
- Customer_type
- Preferred_payment_method
- Taxable
- Tax_code
- Tax Registration Number
- Currency
Action
Write
- Invoice
  Required
- Customer
- Email
- Cc
- Bcc
- Send Later?
- Billing_address
- Shipping_address
- Terms
- Invoice Date
- Due_date
- Ship_via
- Shipping_date
- Tracking_number
- Invoice Number
- Auto Generate Invoice Number
- Service_date
- Product/Service
- Description
- Quantity
- Rate
- Amount
- Tax
- Class
- Message Displayed on Invoice
- Message Displayed on Statement
- Accept Payment Via Bank Transfer
- Accept Payment Via Credit Card
- Tax_code
- Total_tax
- Tax_calculation
- Apply Tax After Discount?
- Discount_value
- Discount_percent
- Shipping_tax
- Shipping
- Deposit
- Class
- Department
- Location
- Currency
Action
Write
- Purchase ID
  Required
- Vendor/Customer/Employee
- Payment Type
  Required
- Account
- Transaction Date
- Payment Method
- Document Number
- Private Note
- Total Amount
- Department
- Transaction Location Type
- Currency
- Exchange Rate
- Global Tax Calculation
- Tax Code
- Total Tax
- Line Item Detail Type
  Required
Action
Write
- Select Vendor
  Required
- Title
- Given Name
- Middle Name
- Suffix
- Family Name
- Primary Email Address
- Display Name
- Fax number
- Business Number
- Currency Code
- Currency Name
- Mobile Phone Number
- Primary Phone Number
- Alternate Phone Number
- Active
- Vendor 1099
- Cost Rate
- Billing Rate
- Web Address
- Company Name
- Tax Identifier
- Account Number
- Print On Check Name
- Address__line1
- Address__line2
- Address__city
- Address__state_code
- Address__country
- Address__zip_code
- Balance
Action
Write
- Vendor
  Required
- Transaction Date
- Document Number
- Currency
- Exchange Rate
- Location
- Department
- Tax Calculation
- Memo
- Account
- Description
- Amount
- Billable Status
- Tax Code
- Customer
- Class
- Product/Service
- Description
- Quantity
- Rate
- Amount
- Billable Status
- Tax Code
- Customer
- Class
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Type
  Required
- Id
  Required
Action
Search
- Estimate Id
- Doc Number
- Customer Name
- Transaction Date
- Total Amount
Action
Search
- WHERE Clause
  Required
Action
Search
- Id
  Required
Action
Search
- Info
- Purchase ID
- Document Number
- Vendor ID
- Vendor Name
- Transaction Date
- Total Amount
- Payment Type
Action
Search
- Info
- Invoice Number
- Invoice ID
- Invoice Date
- Due Date
Action
Search
- Name
  Required
Action
Search
- Info
- ID
- Display Name
- Primary Email Address
- Given Name
  Required
- Family Name
  Required
- Middle Name
- Employee Phone Number
- Birth Date
- Billable Time
- Active
- Release Date
- Cost Rate
- Employee Mobile
- Gender
- Hired Date
- Organization
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Address Line 5
Action
Search or write
- Info
- Product Name
  Required
- SKU
- Type
  Required
- Description_on_sales_forms
- Sales Price/Rate
- Description_on_purchase_forms
- Cost
- Category
- Is Taxable?
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
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For AI agents & developers

Use QuickBooks Online and Zendesk with AI agents and code

Beyond Zap workflows. Call QuickBooks Online and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose QuickBooks Online and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Attach File(s) or Note
Delete User

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger QuickBooks Online and Zendesk actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* quickbooks / zendesk action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use QuickBooks Online and Zendesk

Sync new QuickBooks customers with Zendesk.

For business owners prioritizing customer experience, seamlessly transfer new customers from QuickBooks Online to Zendesk via Zapier. Each time a new customer is added in QuickBooks Online, Zapier will automatically create a corresponding user in Zendesk. This ensures your support team is always equipped to deliver personalized assistance, saving you time while enhancing customer satisfaction.

Business Owner

Try it

Notify IT of updated vendor data.

Maintain accurate vendor information across systems by automating notifications. When vendor data is updated in QuickBooks Online, Zapier triggers a notification to IT via Zendesk. This ensures all internal systems remain secure and updated, reducing manual updates and the risk of errors.

Try it

Track overdue invoices in Zendesk.

Keep customer relationships intact by ensuring prompt follow-ups on overdue invoices. Using Zapier, every time a new overdue invoice appears in QuickBooks Online, a ticket is automatically created in Zendesk. This makes it easier for your sales team to align on collections while maintaining professionalism, streamlining your accounts receivable process and improving cash flow.

Sales Ops

Try it

Learn how to automate QuickBooks Online on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

Make work flow with AI

Level up your QuickBooks Online to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about QuickBooks Online + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with QuickBooks Online and Zendesk

How do I integrate QuickBooks Online with Zendesk?

You can integrate QuickBooks Online with Zendesk using our platform by setting up workflows based on triggers and actions. First, connect both your QuickBooks Online and Zendesk accounts to our system. Then, create a 'Zap' that defines how data will flow between the two apps, like triggering an action in Zendesk when a new invoice is created in QuickBooks.

What triggers are available for the QuickBooks Online and Zendesk integration?

For the integration between QuickBooks Online and Zendesk, we support various triggers such as 'New Invoice', 'New Customer', 'Invoice Status Updated' from QuickBooks Online which can initiate actions like updating tickets or sending notifications in Zendesk.

What actions can be performed in Zendesk through the integration?

With our integration, you can automate actions like creating new tickets, updating existing ones, or adding comments in Zendesk when certain events occur in QuickBooks Online, such as when a new sale is completed or an invoice is paid.

Can I customize the data synced between QuickBooks Online and Zendesk?

Yes, you can customize which data fields are synced between QuickBooks Online and Zendesk while setting up your workflows. You have control over selecting specific fields for each trigger-action pair within our platform.

Is there any limit to the number of integrations I can set up between these apps?

There is no limit to the number of integrations you can set up between QuickBooks Online and Zendesk. You can create multiple workflows to handle different scenarios as needed.

How do changes in my workflow affect existing data within either app?

When you update a workflow or integration setup on our platform, it will not affect any existing data within either app unless specifically designed to retroactively update entries. New changes apply only from that point onward.

Are there any prerequisites before setting up the integration?

Before setting up an integration between QuickBooks Online and Zendesk using our system, ensure that you have active accounts for both applications with appropriate permissions granted for accessing necessary data on each platform.

About QuickBooks Online

QuickBooks Online is the web version of the popular accounting packages QuickBooks. Use any Zapier integration to connect QuickBooks Online to hundreds of other apps.

HelpHelp

Related categories

Accounting

Similar apps

Xero

Accounting

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Accounting

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Accounting

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Similar apps

Help Scout

Customer Support

Freshdesk

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Customer Support

Connect QuickBooks Online and Zendesk to power AI-driven automation

Launch your first automated workflow

Update Zendesk tickets when new QuickBooks Online invoices are created

Create Zendesk tickets for new QuickBooks Online customers

Create new QuickBooks Online customers when new Zendesk users are added

Create customers in QuickBooks Online for new organizations in Zendesk

Create invoices in QuickBooks Online for new Zendesk tickets

Create invoices in QuickBooks Online for new Zendesk users

Update Zendesk tickets when new QuickBooks Online invoices are created

Create Zendesk tickets for new QuickBooks Online customers

Create new QuickBooks Online customers when new Zendesk users are added

Create customers in QuickBooks Online for new organizations in Zendesk

Create invoices in QuickBooks Online for new Zendesk tickets

Create invoices in QuickBooks Online for new Zendesk users

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use QuickBooks Online and Zendesk with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use QuickBooks Online and Zendesk

Sync new QuickBooks customers with Zendesk.

Notify IT of updated vendor data.

Track overdue invoices in Zendesk.

Learn how to automate QuickBooks Online on the Zapier blog

How to automate invoices with QuickBooks Online and Zapier

4 ways to automate QuickBooks Online

Learn how to automate Zendesk on the Zapier blog

7 ways to use Zapier's Zendesk integration

Make work flow with AI

Frequently Asked Questions about QuickBooks Online + Zendesk integrations

Connect QuickBooks Online to Zendesk on the world's largest no-code automation platform