Get to know Pipedrive

Login to Pipedrive, and you'll first see the standard pipeline view of your leads and deals in their various stages. You can customize the pipeline to your liking, with custom names and the sales stages you want. If you find something in your way, you can turn it off—every feature in Pipedrive has an off switch as a little way to make it into the CRM that works just the way you want.

On the top of your pipeline columns, you'll see the total value of that column and the number of prospective deals it contains. Each card, then, shows its value, the deal name and the company behind it, and a quick access button to see todos about that deal or add a new task or note to that deal. And, of course, you can drag cards to the next column as the deal progresses.

So far, so normal. Now, jump over to the Activities tab, and instead of a calendar, Pipedrive includes another kanban board. This time, it shows your deals for each month, with the total value of won deals and deals that are still in progress. You can then drag deals to the bottom of the screen to mark them as done or reschedule them to allow more time to close the deal. And if that's still too much clutter, there are filtering tools to help you drill down to the deals that need your attention today.

There's more, too. Pipedrive not only lets you import your data to get started quickly but also has import tools that'll pull your CRM data over from over a dozen other CRM tools. It'll also work wherever you need to, with support for sixteen languages and most global currencies. Close a deal anywhere on earth, and you can track its value in that local currency but still get your end-of-year reports in your home currency.

Kanban tools aren't rare in the world of CRM software, but it's seldom to see one 100% centered around them. If you're already managing your projects in a tool like Trello, Pipedrive would seem to be the ideal way for you to manage your leads and deals.

Originally published December 15, 2015; updated July 6, 2018 with new screenshots, pricing, and feature details.

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Pipedrive Pricing

  • $15/month per user Silver plan for core features

  • $29/month per user Gold plan for email sync, sales inbox, smart contact data, scheduler, and customizable dashboard

  • $75/month per user Platinum plan for multiple dashboards, revenue forecast reports, single sign-on, and phone support

$12.50/24.20/62.50 per user per month, respectively, when paid annually.

Pipedrive Features

  • Manage your sales work with a deal-focused CRM and project manager

  • Organize deals and tasks on a kanban board

  • Sync email to keep everything in one place

  • Get notified about events and goals with email, push notifications, and in-app alerts

  • Forecast sales and build detailed reports

  • iOS and Android apps available

Pipedrive Alternatives

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HubSpot CRM

CRM (Customer Relationship Management)

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Integration How To: Connect Pipedrive to Gmail

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